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Stay USA Hotel & Suites

2.5 star property

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Photo gallery for Stay USA Hotel & Suites

Exterior
Restaurant
Fitness facility
Executive King Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1401 Hwy 18 Bypass, Hot Springs, SD, 57747
  • Place, Mammoth Site of Hot Springs
    ‪10 min walk‬
  • Place, Cascade Falls and Swimming Hole
    ‪13 min walk‬
  • Place, Moccasin Springs Natural Mineral Spa
    ‪2 min drive‬

Room options

View all photos for Double Room Single Use

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room Single Use

8.6 out of 10
Excellent
(84 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Suite

Executive King Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Executive King Suite

7.4 out of 10
Good
(25 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room Single Use

8.0 out of 10
Very good
(32 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Two Queen

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Two Queen

8.0 out of 10
Very good
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Stay USA Hotel & Suites

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a picnic area. Housekeeping is available on request.
Stay USA Hotel & Suites offers 86 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Stay USA Hotel & Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Butler Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Butler Park and Mammoth Site of Hot Springs
  • Dogs welcome for a fee
Stay USA Hotel & Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Stay USA Hotel & Suites. Free self parking is available.

This Hot Springs hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Stay USA Hotel & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 20 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 20.00
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per accommodation (varies based on length of stay) plus a one-off USD20.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Stay Usa
Usa Hotel
Usa Stay
Usa Stay Hot Springs
Usa Stay Hotel
Usa Stay Hotel Hot Springs
Usa Stay Hotel Suites
Stay USA Hotel & Suites Hotel
Stay USA Hotel & Suites Hot Springs
Stay USA Hotel & Suites Hotel Hot Springs

Stay USA Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, amenities
No TP nor tissues in bathroom Bottle caps were found on window sill in room Dust on the chair spindles Breakfast area had exposed bottom to the juice machine
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Nov 2025

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room that we had was lacking cleanliness, the TV didn't work, and 2 of the lamps did not work. We were moved to another room, and the furniture was in bad shape. The continental breakfast was OK, but not a lot of options, and the same selection for both days. There was about 5-6 inches of snow in the town, and no one bothered to shovel the sidewalk, making things packed and slippery. Most of the staff was friendly and helpful. I do not recommend and won't stay there again.
Stayed 2 nights in Nov 2025

6/10 Okay

Lacey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and Breakfast was good. The cleanliness was frightening.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 2 nights in Nov 2025

10/10 Excellent

Jody and Patrick

Stayed 2 nights in Nov 2025

8/10 Good

Jeongwon

Liked: Cleanliness, staff & service
Pros The room is spacious. I liked it. Breakfast is also decent. Especially apple juice. Cons More and better towels needed.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Nov 2025

6/10 Okay

Kimberly

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was ok, definitely not as good as it used to be (I believe they reheated leftovers from previous day). No orange juice and milk was expired. This morning an employee was making waffles for her entire family as we were waiting to use the only waffle iron they have. Room was clean and beds were comfortable, pillows need to replaced as some were lumpy. The floor by elevator was sticky with a spilled substance the entire time we were there. We stayed here in the past, but won't be returning. I tried booking thru hotel and the guy I spoke to quoted me $76/night even after I told him I could book online for $58, so I booked online for $58/night. The owner is definitely not putting any money back into the property. The door on the left end of the front side on the hotel was broken when we stayed there several years ago, and is still broken. A headboard was on a pallet outside main entrance for several days. Such a shame as this used to be a great place to stay.
Stayed 3 nights in Nov 2025

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Didn’t have coffee in the room and apparently hotel was out
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Travelled with family
Liked: Amenities, property conditions & facilities
Yes, nice room, good staff,
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Great venue for easy access to restaurants and town features. I’ll stay there again next time next year.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jim

Stayed 3 nights in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast delicious clean room politel staff
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Paula

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the Gal at the front desk that checked us in was wonderful and this is not her fault. The place is absolutely disgusting. Exterior trash cans were over flowing and garbage on the grounds. There are homeless people living in the back of the property. The room was filthy. Mold on the shower and shower curtain. Live bugs everywhere and mold all around the window. IT WAS SO DISGUSTING WE LEFT RIGHT AWAY
Stayed 1 night in Oct 2025

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I purchased 4 rooms - two for 4 nights and two for 3 nights for family attending my husband's funeral. They were trying to be positive and didn't want me to feel bad, but I just found out the rooms were dirty, there were crumbs in the rooms, one room had a half of a toilet seat, one room was missing light bulbs - an employee took one out of the hallway and took it into the room, there were water/dirty stains covering the bottom 12 inches of the drapes, the water would shut off during showers in EVERY ROOM. I am appalled and saddened that my family had to stay in these rooms. I have apologized to them! I will contact Hotels.com for a refund. NEVER will I send anyone here again.
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and was given a room that had not been cleaned, was resigned another room on 3rd floor were traveling with a service dog so a lot of stairs. Breakfast was good, great service but unfortunately they were out of baskets and gravy at 8:00am.
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Staff was very helpful when we had to change rooms due to box elder bugs
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

8/10 Good

Janet, Gatlinburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice staff. Outdated facility, but very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

DON

Liked: Cleanliness, staff & service
Disliked: Amenities
Hot Tub not available. Swining pool flooded. Cafe ran out of food.had to get ahold of house keeping to have room and bed taken care of even though I had the sign on the door saying I needed maid service.Parking was OK.
Stayed 8 nights in Oct 2025

8/10 Good

Phil

Stayed 1 night in Sep 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great
Stayed 2 nights in Aug 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Key pads are worn out and not easy to get in from outside or in the roomo
Stayed 1 night in Oct 2025

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