Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Breakfast, lunch and dinner served
Property preview
Exterior
Suite, 1 Bedroom (Microwave) | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Explore the area

View in a map
7611 Katy Fwy, Houston, TX, 77024
  • Place, Memorial Park
    ‪2 min drive‬
  • Place, Houston Arboretum and Nature Center
    ‪3 min drive‬
  • Place, Memorial City Mall
    ‪6 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(55 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Microwave)

8.0 out of 10
Very good
(7 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.2 out of 10
Wonderful
(12 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Microwave)

  • 87 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

Crowne Plaza Houston Galleria Area by IHG

Hotel in Houston with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Memorial Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Daikin Park and 11 minutes from Toyota Center
  • Cats and dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Reviews

Crowne Plaza Houston Galleria Area by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 538 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

Reviews

8/10 Good

Kaylen

Stayed 2 nights in Jul 2025

10/10 Excellent

Shelton

Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

isabell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dale

Rooms are good but it is being remodeled at present
Stayed 1 night in Jul 2025

6/10 Okay

Mitchell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Average stay not worth the price
Stayed 1 night in Jul 2025

10/10 Excellent

Celinda

Stayed 1 night in Jun 2025

4/10 Poor

Jie

Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is all right, it has convenient location, room is spacious and clean. However when I tried to open the blind on the second day (using the normal force), the whole blind fell off, left me a bruise on one arm and a scratch on the other. I talked to the front desk, they sent someone to fix it quickly, but between the 2 staff at the front desk, no one showed any concern about my safety or even checked my conditions. Very disappointed.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandro

Travelled with family
Check in took like 25 min. Shower tube was clogged
Stayed 1 night in Jul 2025

2/10 Terrible

AYANTUNJI

Disliked: Cleanliness, staff & service, property conditions & facilities
Crazy and scary
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Stayed 1 night in Jul 2025

10/10 Excellent

Anabely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Malik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One of my favorite places in Houston great breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

SHAUNAQUE

Stayed 1 night in Jun 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service, room comfort

Crowne Plaza Galleria Houston

Would have been nice if the hotel advised us that renovations were underway during our stay. Was an average hotel . The breakfast was about $20 per person . Located right off the freeway and had a few restaurants nearby.
Stayed 2 nights in Jun 2025

6/10 Okay

Frank

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bar and pool were closed and still waiting for my deposit back 2 and a half weeks later
Stayed 2 nights in Jun 2025

6/10 Okay

Viet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Wonderful place, unfortunately we happened to come while they were renovating so we didn’t get to go to the pool, but they did offer an alternative at a different location. Bring your own snacks and drinks there aren’t any vending machines. Although you can purchase items on the first floor but you have to wait in the same line as people checking in to the hotel to purchase snacks. Other than that everything was great.
Stayed 2 nights in Jun 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was undergoing a bit of a makeover during our stay. The front lobby was the area that had a lot of renovations going on. The rooms were awesome tho! Spacious and newly remodeled. Very clean and quiet. The location was also super convenient to the galleria.
Stayed 1 night in Jun 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing !
Stayed 3 nights in Jun 2025

8/10 Good

Odell, Fontana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Stayed 3 nights in Jun 2025

6/10 Okay

Brendan D.

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property is under construction. A mess. Staff was very nice-- good people butlobby, elevators, bar, pool etc. all under construction. Price shpuld have reflected that.
Stayed 1 night in Jun 2025

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025