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Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Discover SEVENTYSIX BISTRO & LOUNGE, a dining establishment with a warm and inviting atmosphere.
Relax in a serene space with a comfortable sofa, flat-screen TV, and a neatly made bed.
Relax in a stylish space with a comfortable seating area, flat-screen TV, and a potted plant.
Relax in a cozy seating area with a sofa, ottoman, and flat-screen TV.
Relax in our spacious lobby with a seating area, reception desk, and elegant chandelier.

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
7611 Katy Fwy, Houston, TX, 77024
  • Memorial Park
    ‪2 min drive‬
  • Houston Arboretum and Nature Center
    ‪3 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Microwave)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Microwave)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Microwave)

Suite, 2 Bedrooms (Microwave) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Microwave)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Houston Galleria Area by IHG

Hotel in Houston with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Marq*E Entertainment Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Daikin Park and 11 minutes from Toyota Center
  • Dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 30 2025 to August 9 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 30 June 2025 to 9 August 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Health club

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 524 out of 1011 reviews
Rating 8 - Good. 226 out of 1011 reviews
Rating 6 - Okay. 102 out of 1011 reviews
Rating 4 - Poor. 76 out of 1011 reviews
Rating 2 - Terrible. 83 out of 1011 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very nice and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Brigitte

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing hotel but ….

The room was great and the breakfast was amazing. However it took forever to get extra bedsheets and covers for the kids (was in the evening and kids were cranky) and also not having received breakfast vouchers for the kids and then almost being charged for extra breakfast makes me give only 4 overall stars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare check in

Manager on nights was very disrespectful and was not helpful with solving an issue.
Stayed 1 night in Apr 2025

2/10 Terrible

Garrett

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Rimesh

Stayed 2 nights in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Amer

Stayed 2 nights in Apr 2025

10/10 Excellent

sara

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sergio Perez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotelZ just little noice since was construction and is been loud
Stayed 3 nights in Feb 2025

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and answered any questions I asked.
Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Stayed 1 night in Mar 2025

8/10 Good

Fredrick

Stayed 2 nights in Apr 2025

6/10 Okay

Maria

Stayed 2 nights in Mar 2025

8/10 Good

Jachell

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Amenities
All set up great
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamir

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Property conditions & facilities
The staff was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more
Stayed 1 night in Mar 2025

10/10 Excellent

Misty

Stayed 2 nights in Mar 2025