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Hampton Inn & Suites Houston Sugar Land

2.5 star property

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Photo gallery for Hampton Inn & Suites Houston Sugar Land

Bar (on property)
Free daily buffet breakfast
Reception
Seasonal outdoor pool
Iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
218 Promenade Way, Sugar Land, TX, 77479
  • Constellation Field
    ‪3 min drive‬
  • Sugar Land Town Square
    ‪3 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Iron/ironing board, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Iron/ironing board, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Iron/ironing board, bed sheets

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Houston/Sugar Land

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (893)
The price is €122
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Hilton Garden Inn Houston/Sugar Land

About this property

Hampton Inn & Suites Houston Sugar Land

Hotel in Sugar Land with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Air-conditioned accommodation at Hampton Inn & Suites Houston Sugar Land offers an iron/ironing board. Bathrooms include complimentary toiletries and hairdryers.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Houston Sugar Land. During your stay, you'll be within walking distance of Constellation Field. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Sugar Land Town Square and 5 minutes from Smart Financial Centre at Sugar Land
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Houston Sugar Land offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. Hampton Inn & Suites Houston Sugar Land also features a front desk safe and a lift. Self parking is free.

Smoking is allowed in designated areas at this Sugar Land hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 3,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites Sugar Land TX
Hampton Inn & Suites Houston Sugar Land Hotel
Hampton Inn & Suites Houston Sugar Land Sugar Land
Hampton Inn & Suites Houston Sugar Land Hotel Sugar Land

Hampton Inn & Suites Houston Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 392 reviews
Rating 8 - Good. 49 out of 392 reviews
Rating 6 - Okay. 26 out of 392 reviews
Rating 4 - Poor. 15 out of 392 reviews
Rating 2 - Terrible. 27 out of 392 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Falco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service

Very disrespectful front desk service

The front desk manager single-handedly is to blame for taking the 4th stay at this hotel and making it our last. We had booked two reservations because we decided to add another night. Booking through Hotels.com was less expensive. We did not know the room type changed, and we were not told at check in we would need to change rooms on night two. The desk clerk could have asked us to politely move rooms, but chose to rudely tell us to get out now. When contronted, she didn't apologize for the confusion or her behavior, instead doubled down and said, "was I mean or was I direct?" She was both. If you call someone ugly, that's both direct and mean. Never had such a conversation before with someone in or out of the service industry. The hotel location was good, the room was okay, but the front desk service was the worst I've ever experienced. Jojo made us feel penalized for booking through Hotels.com. if there is a partnership for filling rooms, the front desk manager at this property needs to be enlightened.
Stayed 1 night in Mar 2025

10/10 Excellent

corinna, san antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities!
Stayed 1 night in Feb 2025

8/10 Good

janet

Travelled with family
Liked: Cleanliness
Clerk wasn’t too friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Fructuoso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything but the customer service at check in she wasnt too friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime, Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uneventful, quiet and awesome staff.
Stayed 1 night in Feb 2025

8/10 Good

Justin

Liked: Amenities
Really good experience of staff and the location. I recommend using the expedia app
Stayed 1 night in Feb 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Parrish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome and the room was spacious! Loved our experience here!
Stayed 1 night in Jan 2025

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I can smell cigarettes smell in my floor even it is mentioned this is smoke free .. all other thing was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great comfort

Great value for the price, good breakfast, very quiet and close to restaurants and attractions
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast. Everyone was very nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

shirali

Stayed 1 night in Feb 2025

2/10 Terrible

Dominique

Stayed 2 nights in Jan 2025

6/10 Okay

irfan

Travelled with partner
Clean property!
Stayed 4 nights in Jan 2025

8/10 Good

damira

Wonderful stay!!
Stayed 3 nights in Jan 2025

8/10 Good

Ashraf

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025