The Hey Hotel

4.0 star property

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Photo gallery for The Hey Hotel

Exterior
Suite | Balcony
Suite | Bathroom | Free toiletries, hair dryer, towels, toilet paper
Restaurant
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

Comfort Double Room

8.4 out of 10
Very good
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Family Room

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Comfort Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

About this property

The Hey Hotel

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hey Hotel. During your stay, you're just a quick walk from Hoeheweg. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, 3 meeting rooms and multilingual staff
  • On-site recreation includes a ropes course
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 528 reviews
Rating 8 - Good. 143 out of 528 reviews
Rating 6 - Okay. 59 out of 528 reviews
Rating 4 - Poor. 22 out of 528 reviews
Rating 2 - Terrible. 11 out of 528 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the breakfast was included.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Excellent 👍
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Siew Ching

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

chenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was a great hotel. Amazing location and service. The breakfast has a lot of options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Supportive staff Perfect location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location and modern design hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for walking around the city, neighborhoods, river, etc.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ka Shing Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Convenient and friendly staff!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Shahbod

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet room. Good breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025