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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace
Free daily on-the-go breakfast
Pool
Business centre
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Hotel with free breakfast, near Keeley Park
Along with a 24-hour business centre, this smoke-free hotel has a microwave in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 9.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Tempa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, I booked a 3 night stay in a deluxe king room and got a full instead the room keys didn’t work I had to go the the front dest 3 times to reactivate them, the pool, hot tub and gym were all closed for maintenance the vending machines were all out of stock the room smelled of smoke and mold the curtains were missing so the light outside shined in the room all night and no one came to clean the room or replace towels and toiletries the sheets were stained I do not recommend booking here
Stayed 2 nights in Oct 2025

2/10 Terrible

Vadim, TUCSON

No rooms were available with a reservation No one contacted me about that
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have a good experience in this place.
Stayed 1 night in Oct 2025

2/10 Terrible

Ryan

Business traveller
I showed up to check in and I was told there was no rooms. Ended sleeping in my car and not being able to shower for the important say I was having.
Stayed 1 night in Oct 2025

2/10 Terrible

Angeth Acol De

Disliked: Cleanliness, amenities, property conditions & facilities
I opted not to stay because the property appeared.run down. The first room.i was given smelt of smoke. Second option wasnt much better
Stayed 1 night in Oct 2025

2/10 Terrible

Daija

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

6/10 Okay

Jason

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Mary

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
There were stains on the bath towels and a pillow. The heating unit didn’t work so we had to switch. Hallways had debris on the carpet. The drawers on the dresser would not stay shut, so there they constantly open
Stayed 3 nights in Oct 2025

2/10 Terrible

Shalynn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were suppose to be here for a 3 day business trip for my husband. They cut it to one night. Hotel wouldn’t give us a refund, manager said it wasn’t his problem they have a contract to follow. Our room smelt awful, the tub didn’t drain, toilet didn’t flush, and the sheets were nasty. And the air in our room didn’t work it didn’t go below 76 in the room even with a fan on that we bought. Definitely will never stay here again, one of the worst hotels I ever been to. Vending machines were out of order as well, ice machines out of order, and pool. Nothing worked!
Stayed 3 nights in Oct 2025

4/10 Poor

LINDA, Xenia

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet with area of dried substance 6” across, no ice in the ice machine on the third floor, no vending machine that worked on the third floor fire detector was beeping all day and night, stairwell was utilized through the night for cigarette smokers that were going down the stairwell from the third floor to the outside in the back. No TV remote had to ask desk clerk, desk, clerk, constantly on telephone breakfast with a joke round, scrambled egg and waffle. No machines were working for water juice, etc. no yogurt no milks terrible will not be back.
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Shower curtain rod broken
Stayed 2 nights in Oct 2025

2/10 Terrible

Samuel

Stayed 3 nights in Oct 2025

6/10 Okay

Sharon

Stayed 1 night in Sep 2025

2/10 Terrible

Merry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled very musty. There was mold in the corners of the bathroom as well as underneath the caulking around the soap holders. The smoke detector was completely disabled in the room. I put the bath at on the bathroom floor. When I picked it up, the mat was dirty from the unwashed floor. In front of the hotel, a building had been demolished; rubble was everywhere. Workers from the hotel next door were smoking pot in the parking lot. Since it was only one night, we decided to stay. Needless to say, we did not partake of the breakfast. Never again.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniell

Stayed 2 nights in Oct 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room #302 had a clean bed. The floor was not vacuumed well between the furniture, like the desk and dresser. The shower tub drained far too slowly for a comfortable shower. The ceiling has a drip in one spot leaving a wet spot on the floor. And the fabric shower curtain smelled like body odor. The hotel staff was pleasant and the building was quiet at night. We had a place to stay for the night, but maintenance was lacking.
Stayed 1 night in Oct 2025

6/10 Okay

Yvonne

Disliked: Staff & service
I had a large room with nice furniture but there were bugs I had to spray.
Stayed 1 night in Aug 2025

4/10 Poor

Seth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very run down. Needs a lot of help. Wouldn't recommend.
Stayed 1 night in Oct 2025

8/10 Good

Jordan

Travelled with family
Disliked: Cleanliness
.
Stayed 1 night in Oct 2025

4/10 Poor

Youssef

Stayed 3 nights in Sep 2025

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities
overall not in good shape especially mold
Stayed 2 nights in Sep 2025

6/10 Okay

Todd

Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Disliked: Property conditions & facilities
The two rooms we were offered smelled so bad that we couldn't stay in them. Terrible smell. I have no idea what it was but smelled like garbage or worse. Had to search for other accomodations which took several hours and alot of hassle.
Stayed 1 night in Sep 2025