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Jackson Hotel & Convention Center

2.0 star property

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Photo gallery for Jackson Hotel & Convention Center

Exterior
Reception
Reception
Property amenity
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min walk‬
  • Union University
    ‪19 min walk‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Jackson Hotel & Convention Center

Hotel in Jackson with free parking
Along with a 24-hour front desk, this hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and free toiletries. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Jackson Hotel & Convention Center. During your stay, you're just a quick walk from Music Highway Crossroads. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, an ATM and a vending machine
  • Steps from Music Highway Crossroads and Casey Jones Village
As a guest of Jackson Hotel & Convention Center, you'll find a vending machine, an ATM, and a lift. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room washing machine/dryer
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Jackson Hotel & Convention Center Reviews

Reviews

5.6
Rating 10 - Excellent. 191 out of 956 reviews
Rating 8 - Good. 155 out of 956 reviews
Rating 6 - Okay. 168 out of 956 reviews
Rating 4 - Poor. 146 out of 956 reviews
Rating 2 - Terrible. 296 out of 956 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Um i dont like the rooms because they just feel nasty.
Stayed 3 nights in May 2025

10/10 Excellent

Pat

Stayed 2 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Laquentin

Liked: Cleanliness, amenities
Yr
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Travelled with group
The room looked nice upon entry but upon further inspection I found the bathroom sink dried red specs of a colorful drink. I found a pair of dirty socks laying in the chair. There were napkins on the floor in under the bed. Not only that, when I checked in, they tried to say I didn’t pay. I showed proof where I did through this app. The next morning I had to show proof again because the front desk called saying I didn’t pay for my room.
Stayed 1 night in May 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in May 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how budget friendly it is!
Stayed 1 night in May 2025

4/10 Poor

Jason

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

Stay here....but only if you are in a crunch!

Idk what i expected at this price, but not to be woken up by people at 2:38 AM. The noises in the wall, have no clue what that was, and the bathroom light that would stay on for 45 seconds the go off for a min, then come back on......repeated all night....and no hot water.....AT ALL! The lady at the desk was super nice....only consolation to the night.
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The whole property was terrible. Upon check in they ask you to sign a non-smoking document but the hotels smeels.of smoke already. The room had trash and opened soap from im only assuming the previous stay. And the ac did not work. All linens were dirty.
Stayed 1 night in May 2025

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty room

The room was not clean especially the bathroom
Stayed 1 night in May 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Staff view is very nice but the elevator is very slow if it's working at all one washer and it stays dirty the carpets in hallways are hideous the elevator stays nasty the rooms I've stayed in have bedbugs or box springs and mattress are hideous etc ...oh not to forget the abundance of raccoons walking over your head at front entrance climbing out the garbage cans ..they know about them apparently it's funny that people are scared of them
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quieter than most and above all very friendly property management and staff blew my mind.
Stayed 1 night in May 2025

6/10 Okay

Jeremy

Stayed 1 night in May 2025

2/10 Terrible

alexis

Stayed 1 night in May 2025

6/10 Okay

alexis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tashonda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was nasty there was dried blood on my comforter and there was a clicking noise all night the bathroom light wouldn’t stay on the just overall bad
Stayed 1 night in May 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 2 nights in Apr 2025

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled, hallways disgusting, no trashcan in room, no hair dryer, falling apart, staffer walking down the hallway just randomly spraying chemical cleaner
Stayed 1 night in Apr 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend if your in a budget and don't have good transportation, everything was nearby and the room was perfect. Adrien at the front desk was also very helpful and gave us the best customer service, will definitely be returning!
Stayed 1 night in Apr 2025

10/10 Excellent

Ann Michelle

Liked: Staff & service
Located close to shopping and dining areas.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Staff & service
Nice stay

8/10 Good

Angela

Travelled with family and small children
Disliked: Amenities
For the cost there should be at least breakfast other than muffins and more than one beverage children can't drink coffee..
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There wasn’t enough pillows for the room and the bed was too hard
Stayed 2 nights in Apr 2025