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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Lobby
Bar (on property)
Lobby sitting area
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪3 min drive‬
  • Place, UF Health Hospital North
    ‪5 min drive‬
  • Place, UF Health North
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min walk‬

Room options

View all photos for 2 DOUBLE BEDS JUNIOR SUITE

Pillow-top beds, in-room safe, desk, blackout curtains

2 DOUBLE BEDS JUNIOR SUITE

  • Sleeps 5

View all photos for 1 King Studio Suite

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Studio Suite

  • Sleeps 4

View all photos for 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Bed

  • Sleeps 3

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(129 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

9.0 out of 10
Wonderful
(22 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

9.0 out of 10
Wonderful
(48 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

7.8 out of 10
Good
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

9.0 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

8.0 out of 10
Very good
(16 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

  • Sleeps 2

View all photos for 1 KING BED 1 BEDROOM DELUXE SUITE

Pillow-top beds, in-room safe, desk, blackout curtains

1 KING BED 1 BEDROOM DELUXE SUITE

  • Sleeps 4

View all photos for 1 King Bed 1 Bedroom Suite

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Bed 1 Bedroom Suite

  • Sleeps 4

View all photos for 1 King Bed Studio Suite

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Bed Studio Suite

  • Sleeps 4

View all photos for 1 King W/balcony Mobility/hear Access Ri-shwr

Pillow-top beds, in-room safe, desk, blackout curtains

1 King W/balcony Mobility/hear Access Ri-shwr

  • Sleeps 2

View all photos for 1 KING MOBILITY ACCESSIBLE W/ROLLIN SHOWER

Pillow-top beds, in-room safe, desk, blackout curtains

1 KING MOBILITY ACCESSIBLE W/ROLLIN SHOWER

  • Sleeps 2

View all photos for 1 KING BED WITH BALCONY OR PATIO

Pillow-top beds, in-room safe, desk, blackout curtains

1 KING BED WITH BALCONY OR PATIO

  • Sleeps 3

View all photos for 2 QUEEN BEDS WITH BALCONY OR PATIO

Pillow-top beds, in-room safe, desk, blackout curtains

2 QUEEN BEDS WITH BALCONY OR PATIO

  • Sleeps 4

View all photos for 2 Queen Beds Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

2 Queen Beds Hearing Accessible

  • Sleeps 4

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

  • Sleeps 2

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

  • Sleeps 2

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

  • Sleeps 4

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

  • Sleeps 2

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

  • Sleeps 2

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

  • Sleeps 2

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • Sleeps 2

View all photos for Hearing Accessible Two Queen Room

Pillow-top beds, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for King Room with Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

King Room with Balcony or Patio

  • Sleeps 3

View all photos for Two Queen Room with Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Two Queen Room with Balcony or Patio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4

View all photos for Hearing Accessible King Room

Pillow-top beds, in-room safe, desk, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Bathtub

Pillow-top beds, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Hearing Accessible King Room with Tub and Balcony

  • Sleeps 2

Mobility Hearing Accessible King Room with Balcony and Roll in Shower

  • Sleeps 2

Mobility Accessible King Studio Suite with Roll in Shower

  • Sleeps 4

One Bedroom King Suite

  • Sleeps 4

King Room

  • Sleeps 4

View all photos for King Studio Suite

Pillow-top beds, in-room safe, desk, blackout curtains

King Studio Suite

  • Sleeps 4

View all photos for Two Queen Room

Pillow-top beds, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for One Bedroom Deluxe King Suite

Pillow-top beds, in-room safe, desk, blackout curtains

One Bedroom Deluxe King Suite

  • Sleeps 4

View all photos for 1 King 1 Bedroom Deluxe Suite

Pillow-top beds, in-room safe, desk, blackout curtains

1 King 1 Bedroom Deluxe Suite

  • Sleeps 4

View all photos for 1 King Bed Mobility Accessible Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Bed Mobility Accessible Roll in Shower

  • Sleeps 2

View all photos for 1 King Bed Mobility Accessible with Bathtub

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Bed Mobility Accessible with Bathtub

  • Sleeps 2

View all photos for 1 King Mobility Hearing Accessible Tub

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Mobility Hearing Accessible Tub

  • Sleeps 2

View all photos for 1 King Studo Suite Mobility Accessible Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Studo Suite Mobility Accessible Roll in Shower

  • Sleeps 4

View all photos for 1 King with Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

1 King with Balcony or Patio

  • Sleeps 3

View all photos for 2 Queen with Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

2 Queen with Balcony or Patio

  • Sleeps 4

King Room with Balcony or Patio

  • Sleeps 3

View all photos for 1 King 1 Bedroom Suite

Pillow-top beds, in-room safe, desk, blackout curtains

1 King 1 Bedroom Suite

  • Sleeps 4

View all photos for 1 King Bed Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

1 King Bed Hearing Accessible

  • Sleeps 2

View all photos for 1 KING BED DELUXE STUDIO SUITE

Pillow-top beds, in-room safe, desk, blackout curtains

1 KING BED DELUXE STUDIO SUITE

  • Sleeps 4

View all photos for 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

2 Queen Beds

  • Sleeps 4

View all photos for 2 Queen Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

2 Queen Hearing Accessible

  • Sleeps 4

View all photos for 2 Queen Studio Suite

Pillow-top beds, in-room safe, desk, blackout curtains

2 Queen Studio Suite

  • Sleeps 5

Deluxe King Studio Suite

  • Sleeps 4

King Room

  • Sleeps 3

King Room - Hearing Accessible

  • Sleeps 2

King Studio Suite

  • Sleeps 4

View all photos for Deluxe King Studio Suite

Living area | 42-inch flat-screen TV with cable channels, TV

Deluxe King Studio Suite

  • Sleeps 4

View all photos for Junior Two Double Suite

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Two Double Suite

  • Sleeps 5

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,447 reviews
The price is €112
includes taxes & fees
7 Apr - 8 Apr
Hyatt Place Jacksonville Airport

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the clean guestrooms
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Jacksonville Airport. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge – This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Revive Coffee Cafe – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant
  • Revive Coffee Cafe

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 20 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 985 out of 1724 reviews
Rating 8 - Good. 337 out of 1724 reviews
Rating 6 - Okay. 208 out of 1724 reviews
Rating 4 - Poor. 107 out of 1724 reviews
Rating 2 - Terrible. 87 out of 1724 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean hotel, I would recommend it to anybody. The only thing I didn’t agree with was being a guest that stays there have to pay for parking there at the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and convenient stay! We were greeted with warm cookies. There is easily accessible access to the airport via the 24 hour shuttle. Everything was exceptionally clean. We needed to book for Christmas Day. When arriving late, we were able to eat a meal at the open restaurant on site. This is hands-down the best hotel we have stayed at near the Jacksonville airport.
Stayed 1 night in Dec 2025

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
everything was good only we were not housed in the tower
Stayed 3 nights in Dec 2025

10/10 Excellent

Mariko

Stayed 1 night in Dec 2025

6/10 Okay

Lindsey

Stayed 1 night in Dec 2025

10/10 Excellent

Lathea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latonya at the front desk was very professional. I had a problem in the dining area when I ordered the jambalaya soup when I took the soup to my room and was eating it. I noticed a large piece of plastic was in my soup. I called down to the restaurant. They told me to return it and did not accommodate me with an additional choice when I chose to get the burger and place of the soup I had to pay an additional eight dollars which initially was not my first choice of food to eat I think the restaurant should accommodate and go above and beyond to make the customer satisfied if an era was made on their end and not charge the customer extra money for something that they didn’t want in the first place so I just asked for a refund and then order any food from the restaurant since they were not accommodating to me.
Stayed 1 night in Dec 2025

8/10 Good

LOUISA, Barre

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

8/10 Good

torri

Stayed 3 nights in Nov 2025

4/10 Poor

Ricardo

Business traveller
Staff was rude, I checked in at midnight and the female that was front desk was rude, the transportation guy was in a bad mood as well.
Stayed 1 night in Dec 2025

8/10 Good

Wilbert

Travelled with family
Liked: Staff & service, amenities
I did not have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

ShellyAnn

Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Nov 2025

8/10 Good

Shavonda

Stayed 1 night in Dec 2025

10/10 Excellent

Kellen

Stayed 1 night in Dec 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2025

8/10 Good

suna

Stayed 1 night in Dec 2025

10/10 Excellent

Tabitha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, clean rooms, great service.
Stayed 1 night in Dec 2025

10/10 Excellent

calvin, Jacksonville

Stayed 4 nights in Dec 2025

10/10 Excellent

Eugene, orange park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

richard, Morris Plains

Disliked: Property conditions & facilities
The women who checked in was very nice, as was the guy who took me to the airport in the morning… the hotel however is VERY dated and run down … even had done smell in the halls…..the AC ran constantly and was loud but not cooling the room, the bathroom equipped with old and in some case unpainted cabinets where the towels sat….overall to stay over a night to be close to the airport…. doable…. But, not even close to what my expectations would be for a doubletree…. Time to renovate and clean up
Stayed 1 night in Dec 2025

8/10 Good

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing but a very nosy night not much sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2025

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like cigarettes and weed, there were bugs and it was filthy. We immediately left and found a new hotel. I DEMAND A REFUND!!!!!
Stayed 1 night in Dec 2025

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