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Holiday Inn Express & Suites Jacksonville Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville Airport by IHG

Exterior
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Free breakfast
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
1200 Airport Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪9 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Garden Tub)

Suite, 1 King Bed (Garden Tub) | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Garden Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jacksonville Airport by IHG

Hotel in Jacksonville with free breakfast and free airport shuttle
An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites Jacksonville Airport by IHG offers 81 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Jacksonville Airport by IHG gets high marks from our customers. During your stay, you'll be within walking distance of River City Market Place. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport shuttle service
Holiday Inn Express & Suites Jacksonville Airport by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. A roundtrip airport shuttle is free at scheduled times. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Jacksonville Airport by IHG. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Jacksonville Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Wyndham Hotel Jacksonville Airport
Wingate Wyndham Jacksonville Airport
Holiday Inn Express Jacksonville Airport Hotel
Holiday Inn Express Jacksonville Airport
Wingate By Wyndham Jacksonville Airport Hotel Jacksonville
Wingate Jacksonville Airport
Holiday Inn Express Suites Jacksonville Airport
Holiday Inn Express Suites Jacksonville Airport by IHG
Holiday Inn Express Suites Jacksonville Airport an IHG Hotel
Holiday Inn Express & Suites Jacksonville Airport by IHG Hotel

Holiday Inn Express & Suites Jacksonville Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1065 reviews
Rating 8 - Good. 250 out of 1065 reviews
Rating 6 - Okay. 93 out of 1065 reviews
Rating 4 - Poor. 49 out of 1065 reviews
Rating 2 - Terrible. 45 out of 1065 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to leave before breakfast but enjoyed the room and comfortable bed.
Stayed 1 night in Oct 2025

6/10 Okay

JENNIFER

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great. I had arrived with my children late as we had an event to attend. The room smelled like sweat and wasn’t properly cleaned. We had gotten back from the event at about 2am and my children had fallen asleep quickly. The room became extremely hot and the ac would not kick on. By the time. We woke up we were all drenched in sweat. The air was on but would not kick on.
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur Lee T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family-friendly, excellent breakfast, and Awesome staff.
Stayed 3 nights in Oct 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities
Room was good. Breakfast could use improvements
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

DANA, FORSYTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Julio C.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Professional staff. Hot delicious breakfast with different options.
Stayed 1 night in Oct 2025

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and competent.
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The complimentary shuttle from the airport was prompt and pleasant. We arrived super early for check in and had to wait in the lobby which was more than fine. The front desk coordinated with housekeeping and got our room ready early regardless which was much appreciated after a long day of travel. The room is adequate: beds are comfortable, there is a microwave and refrigerator and the tv has a decent selection of channels. Our room smelled pretty heavily of mildew but it’s Florida so that’s not atypical. Breakfast in the morning has a lot of options: pancakes, bagels, cereal, sausages, etc. Fairly standard fare. The biggest “disappointment “ for us was that the hotel was advertised to have an area shuttle that would go up to 3 miles from the hotel. That is one of the primary reasons we booked the room that we did. Unfortunately, that is not the case and there is no shuttle available outside of the one that goes to the airport and back. We made it work but it was still a bit of a letdown.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

8/10 Good

Deborah

Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Oct 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in, until checkout everything was exceptional. Jasmine at the front desk is a joy and is so helpful. She turned a rough morning into a great day!!! Room was clean and comfy. Breakfast was more than I could have expected and so yummy. Keep up the good work. I will definitely be staying again for sure.
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Room comfort

Loved our stay !

Our shuttle was prompt. George greeted us with a big welcoming smile, and was very courteous and helpful! Our room smelled clean upon entering, beds were the most comfortable I’ve ever slept in. A bit of traffic noise, but mostly quiet.My husband sleeps through anything , I use earplugs and sleep well. Nice black out pull down blind on window. Breakfast was excellent! Two omelet choices, crisp bacon, hot cinnamon rolls lots of choices. We’re swimmers, and enjoyed the pool. Short lap swimming ( but it’s a motel ), we loved it! We’ll stay again,
Stayed 1 night in Oct 2025

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Kia

Stayed 2 nights in Oct 2025

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed comfortable after room change as soon as we got comfortable due to leaky toilet. Desk light didnt work in the new room but we just dealt with it. Early flight. No wake up call . Probably went to first room. I got up anyway. Shuttle service to airport was good. Would stay again under same eary flight circumstances.
Stayed 1 night in Oct 2025

4/10 Poor

Pramod R

Liked: Staff & service, amenities, property conditions & facilities
Generally, Holiday inns are well maintained, but at this location, I got a room that smelled like pet urine. IHG should do a better job on removing the pet urine smell for rooms before putting new customers into those rooms that need a little bit of time to recover.
Stayed 1 night in Oct 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort
The people all were great and for the most part the hotel is fine, however the room required maintenance. Burned out light bulb in a lamp in the main room, which isn't too bad, but the bathroom needed some maintenance. The shower drain was clogged, the shower head was broken and would not hold itself up. The soap tray was broken and had sharp edges, and the soap dispenser in the shower was great if you were 7 ft tall. But don't get me wrong this day was okay.
Stayed 1 night in Oct 2025