Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Welcome to HOME 2 SUITES BY HILTON, a hotel with a flat roof and grid-patterned windows, set amidst a beautifully landscaped area.
Relax by the fire pit in our outdoor patio area, surrounded by comfortable seating and tables.
Relax by the pool surrounded by lush greenery and a pergola.
Enjoy cooking and dining in this fully equipped kitchen with a refrigerator, microwave, and dishwasher.
Enjoy cooking in this fully equipped kitchen with a microwave, oven, refrigerator, and sink.

Popular amenities

  • Parking available
  • Kitchen

Explore the area

Map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Home2 Suites by Hilton Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, a free round-trip airport shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and a lift. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Home2 Suites by Hilton Jacksonville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1014 reviews
Rating 8 - Good. 191 out of 1014 reviews
Rating 6 - Okay. 90 out of 1014 reviews
Rating 4 - Poor. 50 out of 1014 reviews
Rating 2 - Terrible. 52 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Disliked: Property conditions & facilities
No hot water
Stayed 2 nights in Apr 2025

10/10 Excellent

Rickie, LEXINGTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Tillie

Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cirilo

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was GREAT!

The best complimentary breakfast I’ve had at this class of hotels
Stayed 1 night in Apr 2025

8/10 Good

Beverly

Stayed 7 nights in Apr 2025

10/10 Excellent

Darlene

Stayed 1 night in Apr 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Showing its age, hidden charges.

Charge $10/day for parking which wasn’t mentioned upon booking. Tv worn out, lots of stains in carpet and furniture. Time for a refurbishment. Tru in same area is cheaper and nearly new, also no charge for parking, we stayed there a week ago.
Stayed 1 night in Apr 2025

8/10 Good

Quinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Dan

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. Staff were efficient and polite, check in was quick whixh was appreciated due to my late arrival. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Huan, Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Coffee waa available most of the time in the lobby. Only disappointing thing was we wanted coffee before our flight, and it was not available tho it was 4am.
Stayed 1 night in Apr 2025

2/10 Terrible

michelle

Stayed 1 night in Apr 2025

10/10 Excellent

JIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Lee

Stayed 1 night in Apr 2025

4/10 Poor

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No Hot Water

We tried to take a shower when we got there and their was no hot water. No matter what we tried there was still no hot water. Called the front desk and they said they would get on it. Woke up the next morning, still no hot water. We thought we were doing something wrong but were not that slow.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean we love it
Stayed 1 night in Apr 2025

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Staff & service
Stayed 3 nights and never got housekeeping services, no fresh towels or linen and we even asked for it specifically. They never came. Had to go to the desk for extras and they gave me a hard time about it.
Stayed 3 nights in Apr 2025

2/10 Terrible

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not have hot water. Won’t be using this hotel again
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like everything in the place
Stayed 1 night in Apr 2025