Hyatt Place Jacksonville Airport

3.0 star property

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Lobby
Property preview
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed (& Sofabed)

9.0 out of 10
Wonderful
(228 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(172 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor, Sofabed)

9.2 out of 10
Wonderful
(42 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.6 out of 10
Good
(10 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Jacksonville Airport offers 127 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of UF Health North. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at The Placery, a bistro that serves American cuisine
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1150 square feet (107 square metres) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Hyatt Place Jacksonville Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
The Placery – This bistro specialises in American cuisine and serves breakfast, lunch, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,150 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2028
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Jacksonville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Jacksonville Airport
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Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1576 out of 2313 reviews
Rating 8 - Good. 396 out of 2313 reviews
Rating 6 - Okay. 182 out of 2313 reviews
Rating 4 - Poor. 73 out of 2313 reviews
Rating 2 - Terrible. 86 out of 2313 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Micah

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so convenient for travelers. We can leave our car here and take the transport to airport. The rooms are spacious and clean. Good breakfast. The staff is very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the beds at every Hyatt Place I’ve stayed. Always soooo comfy and rooms are spacious. Friendly staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Meziane

Stayed 1 night in Oct 2025

10/10 Excellent

clyde

Liked: Cleanliness, staff & service, property conditions & facilities
not applical
Stayed 1 night in Sep 2025

10/10 Excellent

Sawaa

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and convenient parking options to pay while flying out from the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Dinitra

Stayed 1 night in Sep 2025

8/10 Good

Maricel, Astoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Older hotel but it fit our family 2 Adults 3 kids. Conveniently located near the airport and lots of restaurants nearby.
Stayed 1 night in Sep 2025

6/10 Okay

David

Stayed 1 night in Sep 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ROBERT, Lutz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property boasted about having 24 hr airport shuttle service, which was definitely not the case. We waited over 30 minutes for a shuttle that never came after our late arrival at the airport. By 1:15 am and after several attempts to call the hotel, we had to call an Uber. When we arrived, the front desk attendant jumped up from his seat in the lobby to meet us at the desk. When asked about the shuttle, he said they stopped around 10 pm. We asked about the 24 hr service that was promised online and he had no answer. We also asked about our calls going unanswered and he smugly said he didn’t hear it. He simply rolled his eyes and said “anyway” and then proceeded to check us in, completely dismissing our frustrations. When we got to the room, it smelled terrible like someone had been smoking in it. It was disgusting and on top of that, it was double beds. We had booked a king bed. I checked my reservation and went back downstairs. I was told that due to being fully booked they couldn’t accommodate our original booking for a king bed. Being 2:00 am at this point, the frustration and disappointment was pointless. We stayed the night and checked out the next morning. We asked about the airport shuttle back to the airport and were told to take a Lyft they had called for us instead. This made no sense and was also terrible. The Lyft was dirty, smelled like weed, and barely accommodated our luggage. I wish I could give negative stars for this experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Estuardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worker very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for an overnight
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience Very clean and staff top notch. Free breakfast was really good 😊👍 Recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Javon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

HARRIET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a safe area
Stayed 1 night in Sep 2025

10/10 Excellent

Kenyatta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Tanzy

Travelled with family
Liked: Cleanliness, staff & service
Room was very neat and clean. Beds were comfortable. Staff were friendly and attentive, and greeted whenever they saw you. There was a noise in the wall that sound like something scratching that kept me up that night, But overall, the stay was great. I would most definitely stay again..
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping restaurants was very near the staff was very friendly made my stay very comfortable very friendly and nice
Stayed 4 nights in Sep 2025