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The Hotel Palms

3.5 star property

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Photo gallery for The Hotel Palms

Relax in a serene space with two beds, a desk for work, and a large window offering a view.
Enter a serene space with a wooden bench, a lush plant, and classic lighting fixtures.
Relax in a stylish space with a surfboard on the wall, a dining area, and a large window offering a view of the outdoors.
Relax in a serene outdoor space with comfortable seating and lush greenery.
Stylish building with white shutters and a touch of greenery.

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
28 Sherry Drive, Atlantic Beach, FL, 32233
  • Jacksonville Beach Pier
    ‪5 min drive‬
  • Mayport Naval Station
    ‪7 min drive‬
  • Mayo Clinic Florida
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, down duvets, minibar, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, down duvets, minibar, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, down duvets, minibar, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 32-inch Smart TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Multiple Beds

Junior Room, Multiple Beds | 1 bedroom, down duvets, minibar, iron/ironing board

Junior Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Large Single Bunk Bed and 1 Single Bunk Bed

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About this property

The Hotel Palms

Hotel with beach bars, steps from Beaches Town Center
Along with 3 beach bars, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Additionally, free use of bicycles and wedding services are on-site. Housekeeping is available once per stay.
The Hotel Palms offers 11 accommodations with complimentary bottles of water and designer toiletries. Beds feature down duvets. 32-inch Smart televisions come with premium cable channels. Fridges, espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Palms. During your stay, you're just a quick walk from Beaches Town Center. You'll find features such as 3 beach bars.
  • Drinking options include 3 beach bars and a bar/lounge
  • Services include wedding services
  • On-site recreation includes complimentary bicycles
  • Steps from Beaches Town Center and 5 minutes by car from Jacksonville Beach Pier
The Hotel Palms offers its guests coffee/tea in common area. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. The front desk is open around the clock. You'll have access to the health club at a partner property.

This 3.5-star Atlantic Beach hotel is smoke free.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • 3 beach bars
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 building
  • 1 floor
  • Built in 1947
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 264230717
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 10:00 AM - 5:00 PM.
Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Palms Jacksonville
Palms Jacksonville
Hotel Palms Atlantic Beach
Hotel Palms
Palms Atlantic Beach
The Hotel Palms Hotel
The Hotel Palms Atlantic Beach
The Hotel Palms Hotel Atlantic Beach

The Hotel Palms Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 287 reviews
Rating 8 - Good. 31 out of 287 reviews
Rating 6 - Okay. 8 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 2 out of 287 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Cleanliness
Floors in rooms were concrete with only a partial rug. Limited space to store things. Staff only in office beginning at 10. Coffee shop not open on weekends.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jax return

Nice room, but shower pressure weak. Noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Owen

Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and calm
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The artwork in our room was very cool.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hamilton

Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

kaleigh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a local here in Atlantic beach, and stayed on property for a staycation. This boutique style hotel is perfect for a little get away. Right in the heart of AB, you can walk to the town center and go get your favorite bite to eat and cocktails. The staff is always so kind and friendly. Your rooms are perfect with local touches like PeterBrooke chocolate covered popcorn, and checkered beach towels for your walk down to the shore. I will always highly recommend Hotel Palms.
Stayed 1 night in Jun 2024

2/10 Terrible

Richard, Little Rock

Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to beach

Perfect little spot just a couple blocks from the beach!! Amazing hospitality and cleanliness!!
Stayed 1 night in May 2024

10/10 Excellent

John, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in May 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay

The staff are extremely friendly. The hotel rooms are clean and spacious. I was a bit disappointed that the desk closed before 6p. I needed ice and was not able to get any. Also, the person rooming with me did not have a parking pass. We had to call to inform them about her car so it would not get towed. All in all it was a great experience. We had left some things in the room and they held them for us until we could pick them up.
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The property felt like home i didnt want to ever leave
Stayed 3 nights in Apr 2024

8/10 Good

toshie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Mayya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, with big rooms and comfortable beds. Everyone is friendly , front desk staff is perfect. Thank you, we will stay with you again!
Stayed 3 nights in Apr 2024

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

wyatt

Liked: Cleanliness, staff & service, property conditions & facilities

Neat Motel with a Bad Hotels.com

Interesting old motel... hotels.com listing was very misleading. There are no bars on property and the "lounge" is a coffee shop open M-Thur (?!??!!??!!??).
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine staff, genuine service, genuine retro with updated accents and amenities. Laid back and charming with restful courtyard, just a couple blocks from the Beaches Town Center restaurants, nightlife and, of course, the beach itself.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artsy and Beautiful

Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Property conditions & facilities
Love this quite small hotel.Great staff and extras in room.Will definitely stay here again when in Atlantic Beach.Don’t be fooled by the size,this is a great place to stay.
Stayed 1 night in Feb 2024