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SureStay Hotel by Best Western Jasper

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Jasper

Desk, laptop workspace, iron/ironing board, WiFi
Combined shower/bathtub, hair dryer, towels
Laundry room
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
200 The Mall Way, Jasper, AL, 35504
  • Place, Gamble Park
    ‪16 min walk‬
  • Place, The Lily Pond an Art Gallery & Tea Room
    ‪3 min drive‬
  • Place, Jasper City Hall
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(42 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(14 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Jasper

Hotel in Jasper with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Jasper offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Jasper hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Jasper. During your stay, you'll be within walking distance of Gamble Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Gamble Park and a few minutes from The First United Methodist Church
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Jasper also features a vending machine and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Jasper hotel.

Guests are served a free self-service breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • Shopping centre

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay By Best Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel
SureStay Hotel by Best Western Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel Jasper

SureStay Hotel by Best Western Jasper Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 647 reviews
Rating 8 - Good. 158 out of 647 reviews
Rating 6 - Okay. 59 out of 647 reviews
Rating 4 - Poor. 23 out of 647 reviews
Rating 2 - Terrible. 31 out of 647 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Wayne

Disliked: Room comfort

Didn’t meet our expectations

Upon check in we had to pay for our dog. They said Hotels.com don’t collect for that. They advertise pet friendly. There was not one spot of grass for our dog to go on. She said you can walk across the Four lane! Highway and there’s grass over there or there’s a closed restaurant that we could use that parking lot . We had a king size bed reserved non smoking room. When we got there, they said that they had overbooked and they didn’t have any left. There was about five cars in the parking lot so we had a room with two queen size beds. the first room where the sheets were dirty and the mirror and the bathroom was all disgusting My wife went to complain. They did come out and said they were sorry they agreed that the sheets were dirty and one had blood on at one and make up on it and they did put us in another room. The Mgt was friendly but the accommodations, far less then what we expected.
Notice no place for pets to relieve themselves.
Parking was basically empty
All cement was clean
Definitely not like the pictures
Stayed 1 night in Oct 2025

8/10 Good

Susan

Stayed 3 nights in Oct 2025

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night, the breakfast was excellent
Stayed 1 night in Oct 2025

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice staff.
Stayed 1 night in Oct 2025

8/10 Good

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Older, somewhat renovated rooms. Very basic but only stayed for one night passing through. Staff was so nice, friendly and coffee and waffles were yummy. Very clean property.
Stayed 1 night in Oct 2025

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a little off beat don’t seem to be enough parking. Also my commode was stopped up and I had to unclog it myself
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like every thing but the breakfast was very limited and the tub was very slippery
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget friendly motel. The ladies at eh front desk were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 23 nights in Sep 2025

6/10 Okay

Aaron

Business traveller
Liked: Staff & service
Room smelled a little musty. I belive the bed sheets were not fully dried.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy even with a trailer. Was in town to vend at the Jasper Foothills Festival
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the overall remodel on this property…located in my boyfriend’s hometown he said many years ago you DID NOT want to stay here! We came down for a family visit and seen it had been totally renovated and they done a great job! Room was very clean and the bed was SUPER COMFORTABLE!!! The price was great we will definitely be staying here again on our next visit!! Kept up the good work!!
Stayed 1 night in Sep 2025

8/10 Good

Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean,breakfast was good,the only thing was the air conditioner was loud,but overall it was very good
Stayed 1 night in Sep 2025

6/10 Okay

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was too hard, A/C sounded like a washing machine all night, and there was no milk to drink for breakfast, only a little milk in a carafe for cereal. Staff was very empathetic to my physical conditions and accommodated me very well. Staff was extremely nice and polite.
Stayed 1 night in Sep 2025

8/10 Good

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia M

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great property. No issues
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family

Basics.

OK. Nothing to write home about.
Stayed 1 night in Aug 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite & helpful. The breakfast with hard boiled eggs, coffee, & waffles was nice too.
Stayed 1 night in Aug 2025

10/10 Excellent

Jui lin

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many many many times. Rooms are clean towels are scratchy. Shower is hot and good pressure super peaceful little spot right off the main strip down Jasper.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet stay. I'm close proximity to dining and gas stations.
Stayed 3 nights in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Great Overnight

Stayed 1 night in Aug 2025