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SureStay Hotel by Best Western Jasper

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Jasper

Exterior
Property amenity
Combined shower/bathtub, hair dryer, towels
Laundry room
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
200 The Mall Way, Jasper, AL, 35504
  • Gamble Park
    ‪16 min walk‬
  • Jasper City Hall
    ‪3 min drive‬
  • The Lily Pond an Art Gallery & Tea Room
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Jasper

Hotel in Jasper with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Jasper offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Jasper hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Jasper. During your stay, you'll be within walking distance of Gamble Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Gamble Park and a few minutes from The First United Methodist Church
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Jasper also features a vending machine and laundry facilities. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Jasper was completed in March 2021.

Smoking is allowed in designated areas at this Jasper hotel.

Guests are served a free self-service breakfast daily from 5:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • Shopping centre

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2021

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay By Best Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel
SureStay Hotel by Best Western Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel Jasper

SureStay Hotel by Best Western Jasper Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 527 reviews
Rating 8 - Good. 132 out of 527 reviews
Rating 6 - Okay. 49 out of 527 reviews
Rating 4 - Poor. 18 out of 527 reviews
Rating 2 - Terrible. 28 out of 527 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, secure, professional staff
Stayed 1 night in Mar 2025

4/10 Poor

Hunter

Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quit and peaceful
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel for a Great Price

This is an excellent hotel. It was so nice that we stayed there on our return trip as well. It was clean, the staff was friendly, the beds were comfortable, and the breakfast was excellent. I'd stay there any time.
Stayed 1 night in Feb 2025

2/10 Terrible

Jewell

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You guys are the worst, me and my employees will never use you guys again and I will let all my family and friends know how you guys treated me. My next seminars I will let all the guest know that you guys are the worse in the world. Please stop emailing me you guys are a sore that can’t be healed.
Stayed 4 nights in Feb 2025

10/10 Excellent

kathy

Stayed 1 night in Feb 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean & the beds were very comfortable with plenty of pillows. The price was great, but the pet fees seemed a little high to me. I would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Calena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Edward R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sure stay hotel

it was a nice stay and easy to locate
Stayed 1 night in Feb 2025

8/10 Good

Amber

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2025

8/10 Good

Charles, Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities
A/C was a little noisy, but will definitely stay there again if I'm in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Tonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disrespectful to Military

The general manager questioned if my wife was military and if she was even my wife! Terrible customer service. Do NOT recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Clean cheap and not overcrowded
Stayed 1 night in Jan 2025

8/10 Good

Barron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Curt

Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
The room was nice, overall, and the property was maintained well. However, for the price paid, I would have expected the little things like a hairdryer, tissue box, and bedside clock to be included in the amenities. In addition, the wall heater reading was in Centigrade, which made it more difficult to determine the right setting.
Stayed 1 night in Jan 2025