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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

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Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Standard Room, 1 King Bed | Down duvets, desk, iron/ironing board, free WiFi
Meeting facility
Exterior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Place, Crown Center
    ‪5 min walk‬
  • Place, Science City at Union Station
    ‪8 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, desk, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(49 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Down duvets, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Indigo Kansas City - The Crossroads by IHG

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Hotel Indigo Kansas City - The Crossroads by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Crown Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Leedy's Bar and Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Crown Center and 13 minutes on foot from Kansas City Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7 AM to 11:00 AM.
Leedy's Bar and Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachelle

Stayed 3 nights in Feb 2026

8/10 Good

Matthew

Stayed 3 nights in Feb 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Room was perfect and the staff were all very helpful. Highly recommended!
Stayed 1 night in Feb 2026

10/10 Excellent

Amber

Stayed 1 night in Feb 2026

10/10 Excellent

Lee

Stayed 1 night in Feb 2026

10/10 Excellent

Yancey

Stayed 1 night in Feb 2026

10/10 Excellent

Trishna

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2026

4/10 Poor

James P.

Travelled with partner
Liked: Cleanliness
I've stayed here before. Woke up with terrible back pain from mattresses that have zero support, both times. Also, shower door came off it's track and nearly shattered against the vanity. Very dangerous. Could have severely injured someone. Convenient location, but I won't stay there again. Beware.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeanne

Stayed 2 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, amenities
Clean room, nice staff. Noisy having a room on the street side.
Stayed 1 night in Jan 2026

8/10 Good

Jayme

Stayed 2 nights in Jan 2026

10/10 Excellent

Sahar

Stayed 1 night in Dec 2025

8/10 Good

Mariana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean room. Spacious room. A little run down some areas around the hotel. Staff was nice and provided good service.
Stayed 1 night in Jan 2026

6/10 Okay

Sapphire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Clean rooms. Not the safest neighborhood to walk though. And it’s inconvenient and expensive to have to valet park. Beware: this is not the Indigo hotel on the plaza. They are listed almost identically on Expedia, which confused me. I meant to book the other one. I think there are lots of nice places you can stay in more walkable areas for less money.
Stayed 1 night in Dec 2025

8/10 Good

Trinity

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Clean rooms, nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Travelled with family
Did not have breakfast, but enjoyed a nightcap in the bar.
Stayed 1 night in Dec 2025

6/10 Okay

Carla

Stayed 2 nights in Nov 2025

8/10 Good

Kristen

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn, Saint Martinville

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, well decorated and spacious. Nice staff. Great place to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Malinda, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! Great breskfast. Large room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms very comfortable and user friendly accommodations
Stayed 2 nights in Dec 2025

8/10 Good

Briann

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, staff were pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Gordon

Stayed 1 night in Dec 2025

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