Quality Inn & Suites Lenexa Kansas City

2.5 star property

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Photo gallery for Quality Inn & Suites Lenexa Kansas City

Suite, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
An indoor swimming pool with two separate sections, surrounded by lounge chairs and tables.
Free buffet breakfast
A hotel with a central entrance, a covered area, and a sign indicating it is a Quality Inn & Suites.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12601 W 96th Ter, Lenexa, KS, 66215
  • Place, Oak Park Mall
    ‪14 min walk‬
  • Place, Overland Park Convention Center
    ‪7 min drive‬
  • Place, Overland Park Soccer Complex
    ‪10 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪36 min drive‬

Room options

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Quality Inn & Suites Lenexa Kansas City

This smoke-free hotel features an indoor pool, a fitness centre and a hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site.
Quality Inn & Suites Lenexa Kansas City offers 66 accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Lenexa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Lenexa Kansas City. During your stay, you'll be within walking distance of Oak Park Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 9 minutes by car from Overland Park Convention Center and 13 minutes from Mid-America Sports Complex
Quality Inn & Suites Lenexa Kansas City offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. The business-friendly Quality Inn & Suites Lenexa Kansas City also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This Lenexa hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 12.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lenexa
Quality Inn Lenexa Kansas City
Comfort Inn Lenexa Kansas City Hotel
Comfort Inn Lenexa Kansas City
Quality Lenexa Kansas City
Quality Inn & Suites Lenexa Kansas City Hotel
Quality Inn & Suites Lenexa Kansas City Lenexa
Quality Inn & Suites Lenexa Kansas City Hotel Lenexa

Quality Inn & Suites Lenexa Kansas City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 211 out of 722 reviews
Rating 8 - Good. 223 out of 722 reviews
Rating 6 - Okay. 144 out of 722 reviews
Rating 4 - Poor. 93 out of 722 reviews
Rating 2 - Terrible. 51 out of 722 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot tub, clean room, kind staff
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and yummy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean breakfast was good hot in was nice. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all the way around
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zachariah

Comfortable bed. Hot tub and pool was nice to relax in
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, wonderful staff, warm breakfast. Hot tub was perfect.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

TOYE

The tub was good, break fast wasnt the best, a little improvement would be nice,
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kimberly

Disliked: Amenities, property conditions & facilities
Great location in Lenexa. Hot tub was luke warm. Beds very uncomfortable. Breakfast mediocre. Front desk, male staff member was short and a little rude. Woman at front desk was very nice and helpful though.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kristi

Liked: Amenities, property conditions & facilities
Great people!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tedd

Liked: Cleanliness, staff & service, amenities
The room was fresh, clean, spacious. Really enjoy my stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and the check in was easy.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was lackluster, cold eggs, stale bread and muffins, little options. Then we noticed Mice dropping on the coffee/microwave area in the room. That’s when we decided to checkout early, informed the front desk of the droppings in the room, they did not seem to care. Would NOT recommend.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Sebastian

Liked: Staff & service
Disliked: Property conditions & facilities
Pick another hotel. Stains on carpets. Holes in walls. Remotes to TV didn’t work. Abandoned cats in parking lots.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Allison

Liked: Staff & service
The only thing quality about this stay was the check in lady. The window was broken in room, no way to lock and screen was bent as if someone had previously went in or out of it...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MISTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt eat breakfast, rest was good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Lynn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was sparse, not very good. Room was tiny, in need of real cleaning, and replacement of the board holding the microwave - it's warped and had peeling paint. Hot tub wasn't hot, nor did the jets work at all. Very small pool. The bath towels smelled freshly cleaned but were pretty stained. I won't go there again, that's for sure. The staff was wonderful,
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Keali

Liked: Staff & service
Disliked: Cleanliness, amenities
Service was quick and reliable. Room was not as clean as it should have been and breakfast was not good. We found a previously owned Wendy’s sandwich in a drawer. The comforters had a few stains on them. Breakfast was not good; the pancake mix tasted expired and the biscuits were rock solid.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and helpful and this property was the perfect place to stay for our short weekend away
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ali

Liked: Property conditions & facilities
Had a great stay amazing hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel we've stayed at so far when we come to visit family!
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Natalie

Disliked: Staff & service
The front desk guy had an attitude from the second we checked in. He didn’t appreciate my daughter calling him a jerk. My daughter’s boyfriend who wasn’t staying with us wanted to swim. This has never been an issue at any other motel before but I can respect rules especially if it’s a liability. But he was rude about it and said we needed to buy another room in the beginning instead of just adding him on to our room fee. The rooms could have been cleaner. Hair in bathtub exhaust fan didn’t work. For a cheap room it was ok. If not for rude staff I would of given 4 stars.
Stayed 1 night in Mar 2026