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The Westin Kansas City at Crown Center

4.0 star property

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Photo gallery for The Westin Kansas City at Crown Center

A waterfall cascading over a rocky ledge surrounded by lush greenery in an indoor setting.
A man walking in an indoor atrium with a waterfall, stone walls, and lush greenery.
A spacious dining area with multiple tables set for guests, large windows offering a city view, and a distinctive wooden ceiling design.
A modern hotel room with a city view, a bar area with bottles, and a seating area with a sofa and round tables.
A rooftop terrace with white tables and chairs, a city skyline in the background, and a Western Auto sign.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
1 E Pershing Rd, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪2 min walk‬
  • Place, Hallmark Visitors Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(54 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(68 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a treadmill, and a large window with a view of trees.

Westin, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, an exercise bike, a gray armchair, and a large window with a view of a balcony and greenery.

Westin, Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with a large bed, two armchairs, a small table, and a view of a distant building through a large window.

Premium Room, 2 Queen Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Corner

A modern hotel room with a seating area featuring two sofas, a glass coffee table, and a dining table with chairs. A flat-screen TV is mounted on the wall, and there is a large window with curtains.

Room, 1 Queen Bed, Corner

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Junior Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

A modern living room with a sectional sofa, ottomans, a round coffee table, and a dining area in the background.

Club Suite, 1 Bedroom (SW-M)

  • 140 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video game console

Club Suite, 1 Bedroom (SW-M)

  • 183 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom (SW-M)

A spacious living room with a sofa set, a coffee table, and a TV. There is a large window with curtains and a view of the city.

Royal Suite, 1 Bedroom (SW-M)

  • 183 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, City View (View)

A spacious living room with a city view, a fireplace, and modern furniture.

Club Suite, 1 Double Bed, City View (View)

  • 246 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View (View)

A spacious living room with a large mirror, plush seating, a glass coffee table, and a chandelier.

Presidential Suite, 1 Double Bed, City View (View)

  • 246 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin Kansas City at Crown Center

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Housekeeping is available on request.
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at The Westin Kansas City at Crown Center. During your stay, you're just a quick walk from Crown Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Hallmark Visitors Center and a 2-minute drive from T-Mobile Center
  • Free bus station shuttle shuttle service
  • Dogs welcome for a fee
As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 32 meeting rooms, and limo/town car service. Event space at this hotel measures 54149 square feet (5031 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Kansas City at Crown Center. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
One East – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 33.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1003 reviews
Rating 8 - Good. 168 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to everything & room are very nice!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great, no complaints, room service was good, would stay again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a lovely hotel, fantastic location and right by the light rail 😃
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hillerie

Liked: Cleanliness, staff & service, amenities
Very nice place!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Loved this hotel!! Clean, bed was amazing and staff was fantastic!!!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Walter

Room was nice, surprised parking was $33.99.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and everything was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KATIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Hotel has nice updates and the bed was the most comfortable bed I have ever slept in! For sure would go back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, amenities
We had a beautiful view of Crown Plaza decorated for Christmas. Food, and staff were wonderful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, rooms were clean and large. Bathrooms were spacious. Lobby and bar had great places to sit and work and eat.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Everyone was so helpful and polite during our stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lyle and Sandy

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff all around
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
Westin crown Center has lovely service and is close to everything.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was so helpful and personable. The food at the restaurant was very good. It was quiet. Would stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, kind staff. Staying literally in the mall was quite amazing
Tunnel to convention center
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t realize breakfast was offered as part of the stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lavetta

Liked: Cleanliness, staff & service, amenities
Staff was very helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good location and great access.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

PATTI

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2025

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