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Hotel Thermal

4.5 star property

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Photo gallery for Hotel Thermal

Indoor pool, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Property grounds
Sauna, hot tub, steam room, body treatments, hydrotherapy
Indoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
I.P. Pavlova 2001/11, Karlovy Vary, Karlovy Vary, 36001
  • Place, Elizabeth's Spa
    ‪5 min walk‬
  • Place, Mill Colonnade
    ‪9 min walk‬
  • Place, Hot Spring Colonnade
    ‪12 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪10 min drive‬

Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, City View

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Double Room, Balcony, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Balcony, City View

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Grandhotel Pupp
Karlovy Vary
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,007 reviews
The price is €145
includes taxes & fees
30 Jun - 1 Jul
Grandhotel Pupp

About this property

Hotel Thermal

This hotel features a full-service spa, a casino and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a nightclub and a health club are on-site.
Hotel Thermal offers 262 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a bath with a deep soaking bath, bathrobes, bidets and complimentary toiletries. This Karlovy Vary hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
During your stay at Hotel Thermal, you're just a quick walk from Karlovy Vary Christmas Market. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Karlovy Vary Christmas Market and Dvorakovy Sady
  • Airport shuttle service available for a fee
Hotel Thermal offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A casino, a nightclub, and a hot tub are also featured at the luxury Hotel Thermal. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Karlovy Vary hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.
Tulip – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CZK 370 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tulip

Things to do

  • Casino
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 1400.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CZK 2500 per stay
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CZK 370.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CZK 1400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Spa Hotel Thermal
Spa Hotel Thermal Karlovy Vary
Spa Thermal Karlovy Vary
Thermal Spa Hotel
Spa Thermal
Thermal Hotel Karlovy Vary
Spa Hotel Thermal
Hotel Thermal Hotel
Hotel Thermal Karlovy Vary
Hotel Thermal Hotel Karlovy Vary

Hotel Thermal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 205 reviews
Rating 8 - Good. 76 out of 205 reviews
Rating 6 - Okay. 32 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 12 out of 205 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for a relaxing resort vacation. Nice spa area with outdoor pool and views of the city
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the thermal pool the most I will definitely return on this hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Sezayi

👌
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Hotel Thermal has an impeccable location. The room was clean, comfortable. The staff is professional, friendly. The wellness and the outdoor thermal pool are perfect. Tasty and varied food is a matter of course here. We will be happy to come back.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Yaprak

Liked: Cleanliness
We booked for thermal pool and we enjoyed in thermal area a lot. The room has nice view , equipment was enough but bed was so uncomfortable, pilow was not comfortable, blanket was small for my husband he could not turn other side because not open himself during night, ... i tried to call reception and ask for extra pillow i need to sleep with high pillow but phone did not work. So next time we will go for thermal but not stay at hotel.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Dave

Disliked: Staff & service, property conditions & facilities
The hotel is a relic from the Communist era. It's grey and cold. The staff is the same. The suana area is dark and a little dingy. The only nice thing about the hotel is the outdoor thermal pool.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The vacation u deserved

To stay at the hotel was extremely nice! The staff was very friendly, polite and highly motivated to make everything for comfortable staying. The room was clean and cozy and panoramic windows with sophisticating view on Karlovy Vary. The breakfast fresh and tasty with a fantastic variety of products. My 3 days vacation gave me such a good spa experience and washed all the stress and tiredness away!
Hotel surrounding
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel, excellent customer service, great breakfast options.. elevators were slow.. .but they do have stairs
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
super lage
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

igor

The bedding is out of date ( the mattresses , pillows, bedsheets need to be upgraded). The water in mineral pool is not clean enough ( needs to be change more often )
Stayed 8 nights in Jun 2025
Verified

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has its own spa, saunas, and even a whole floor just for wellness to include consulting with a doctor. If you’ve booked the hotel try to get there early so you can access the pool and three free hours at the saunas during the night of your stay. Bring your hotel towels down for the pool but for the saunas grab a sheet. They do allow kids with adult supervision in the saunas but know that swimsuits/trunks are prohibited. There’s a few restaurants around the hotel along with a park right across the street. Definitely try out all the free thermal drinking fountains and just relax. It definitely is a very “spa like” town.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Raul

Liked: Property conditions & facilities
I liked how you have options to have room clean. One thing not all towels were left. I was missing wash cloth towels. My klinex paper not refilled.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Herbert

Liked: Cleanliness, staff & service
Hatte 2Tage gebucht. Bin nur einen Rag geblieben. Hotel hat den einen Tag neu vergeben. Ich musste aber für 2Tage zahlen. Das wurde alles sehr zum Nachteil des Kunden abgewickelt!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Tiefgarage sehr schlecht und dreckig
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Willi

Disliked: Cleanliness, amenities, property conditions & facilities
Zusagen werden nicht eingehalten, zusätzliche Gebühren ohne Absprache oder Kenntnis einfach bei Abreise in Rechnung gestellt. Wellnessbereich teilweise nicht zugänglich, hoteleigene Disko zeitweise geschlossen obwohl eigentlich damit geworben wird. Auf Nachfrage wird keine qualifizierte Antwort gegeben, Hotelpersonal wirkt oft überfordert, Zimmerausstattung renovierungsbedürftig. Hotelanlage insgesamt nicht zu empfehlen.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel. Leider erhält man auf vorherige E-Mail Anfragen keine Antwort.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tatjana

Liked: Staff & service, amenities, property conditions & facilities
Kommen bald wieder
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Heiso

Die Unterkunft war in Ordnung, das Frühstück auch. Wir haben abends dort mit gegessen, das ist nicht zu empfehlen.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Chung Wen

Liked: Cleanliness, staff & service, property conditions & facilities
溫水泳池&露天溫泉池非常讚，我祝的是頂樓高級房，新穎、乾淨、安靜，早餐中規中矩，停車方便但每日費用不低，我很推薦這家酒店！
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hält was es verspricht. Zimmer freundlich und zweckmäßig eingerichtet . Höfliches und zuvorkommendes Personal . Wunderschönes Thermalbad . Jederzeit zu empfehlen.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurztrip

Die Hotelzimmer sind zweckmäßig und völlig ausreichend. Der Stadtblick aus einen der höheren Etagen ist fantastisch. Beim Frühstück vermisse ich Brot oder Brötchen für Gluten Allergiker. Ansonsten ist Karlsbad immer eine Reise wert.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist eine tolle Erfahrung die Organisation im Hotel sowie Hotel-Bereich war prima. Die Kommunikation war auf deutsch, sehr entspannt. Das Resort auf dem Berg mit Außenpool und der tollen Saunawelt, kann man nur empfehlen.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

HOUNGWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

온천수영장이용

숙소이용시 수영장&사우나 3시간이용가능합니다. 평상시에도 새소리가 들리는 청각도 힐링이 되는곳입니다,
Stayed 1 night in Mar 2024
Verified

8/10 Good

Viatcheslav

Liked: Cleanliness, staff & service, amenities
Es war schöne drei Tage,was wir da verbracht haben.
Stayed 2 nights in Mar 2024

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