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Hotel Vienna

2.5 star property

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Photo gallery for Hotel Vienna

Exterior
Exterior
Hiking
Exterior
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
107 State Route 296, Windham, NY, 12496
  • Windham Country Club
    ‪8 min walk‬
  • Windham Mountain Resort
    ‪4 min drive‬
  • Hunter Mountain
    ‪18 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Desk, laptop workspace, blackout curtains, soundproofing

Superior Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Vienna

Hotel with free breakfast, a quick walk to Windham Country Club
This smoke-free hotel features an indoor pool, free use of bicycles and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and tour/ticket assistance. Housekeeping is available once per stay.
Hotel Vienna offers 30 air-conditioned accommodations with DVD players and complimentary bottles of water. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Windham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Hotel Vienna. During your stay, you're just a quick walk from Catskill State Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a computer and a car charging station
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by foot from Windham Country Club and a 4-minute drive from Windham Mountain Resort
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Vienna offers its guests an indoor pool and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A terrace, ski storage, and tour/ticket assistance are also featured at the business-friendly Hotel Vienna. Self parking is free.

This Windham hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 9:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Vienna
Hotel Vienna Windham
Vienna Hotel
Vienna Windham
Hotel Vienna Hensonville
Hotel Hotel Vienna Hensonville
Vienna Hensonville
Vienna
Hensonville Hotel Vienna Hotel
Hotel Hotel Vienna
Hotel Vienna Hotel
Hotel Vienna Windham
Hotel Vienna Hotel Windham

Hotel Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 463 out of 634 reviews
Rating 8 - Good. 124 out of 634 reviews
Rating 6 - Okay. 27 out of 634 reviews
Rating 4 - Poor. 16 out of 634 reviews
Rating 2 - Terrible. 4 out of 634 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Bathroom small, no counter space which is important when traveling. No coffee in room. Continental breakfast was poor. Price was good. Staff not exceptionally friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Anne

Disliked: Staff & service, property conditions & facilities, room comfort

Not as depicted in profile

Looks absolutely nothing like the photos!! There is no view of the Catskills from the property and rooms are slightly run down. The front desk offers some beverages but closes down by 7 pm. Breakfast was so sparse we went into town to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Manhattan

Travelled with family
Liked: Amenities, property conditions & facilities
Gorgeous setting, pleasant staff, comfortable room and amenities, reasonable price.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

10/10 Excellent

Thomas, Brooklyn

Stayed 1 night in May 2025

8/10 Good

Mansi

Travelled with partner
Liked: Cleanliness, amenities
It is very nice place…very beautiful surroundings and a really good and mesmerizing view from the room. The service was also very good. We checked in late at night. The staff shift was over at that time but still they managed everything conveniently for us. A very good place. Must recommend for a good relaxing staycation.
Stayed 2 nights in May 2025

10/10 Excellent

Jenisse

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey, Cutchogue

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2025

8/10 Good

Neil

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to have a coffee pot and microwave in the room.
Stayed 3 nights in May 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

William B

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nobody there!

Beautiful location, nice property. poor service. When we went to check in, there was nobody at the front desk, The pager to call someone didn't work and they didn't answer the phone. After 40 minutes of trying, at 8:50 PM, although we had already paid for the room, we were ready to give up and find another hotel. Then another guest told us that the desk clerk said she would be back at 9:00 to lock up so we waited. When she finally showed up, she was defensive, saying she was all alone and busy down in the laundry and she barely apologized. The next morning, we told the day person what had happened and she said that the boss (owner? manager?) would want to talk to us and that he would either call or come to our room. Two hours later, when we were checking out, we told her that we hadn't heard from him so she called him again and he soon appeared. He didn't introduce himself but did apologize saying "we did give you a late checkout". He later said that they would discount a future stay...but gave us nothing in writing.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what the doctor ordered. Would definately stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Cristine, Oakland Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable property and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

10/10 Excellent

Amit

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was beautiful stay nice clean and staff was very friendly and welcoming I would go again!
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Paige

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel- especially for the price! Hotel Vienna was clean, had some nice touches, updated bathrooms, and a great sauna and pool. I felt safe and welcome here staying alone with my son. Would recommend!
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent stay for a weekend snowboarding. Room smelled like air freshener, had to unplug that from the wall -- all of my stuff smelled of it when I unpacked my bag. Bed didn't get made by the maids and they didnt tidy the room after our first night. Greyhaired woman at front desk replied with, "I need to check the cameras" and was defensive about it -- just apologize next time! Sauna was awesome. Hot tub was not open in pool area, which was part of the reason I booked this hotel, although they dont advertise having the hot tub so no fault of their own, I just saw it in the pictures so assumed it would be operating.
Stayed 2 nights in Mar 2025

10/10 Excellent

maelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an incredible surprise! I wish I could have extended my stay. Holly at the front desk was incredibly kind, so thank you for making our trip even better!! The facilities were great: not only was the pool pristine, but there was also a sauna outside! There is also a path on the property which is an excellent way to start the morning alongside the delicious pastries and coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

XIU MING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025