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Comfort Suites Knoxville Airport

2.5 star property

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Photo gallery for Comfort Suites Knoxville Airport

Exterior
Lobby
Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds
Free daily self-service breakfast
Hill view

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
140 Cusick Rd, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪7 min drive‬
  • Place, Maryville College
    ‪8 min drive‬
  • Place, Foothills Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Knoxville Airport

Hotel with free breakfast, in the vicinity of Meigs Falls
This hotel features a fitness centre, coffee/tea in a common area and a business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Knoxville Airport. During your stay, you'll be close to Meigs Falls. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Palace Theater and 6 minutes from Capitol Theatre
  • Free airport shuttle service
WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Knoxville Airport. Self parking is free.
Guests are served a free self-service breakfast daily from 7:00 AM to 9:30 AM.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 10 2025 to September 29 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Suites Knoxville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Reviews

Comfort Suites Knoxville Airport Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 725 reviews
Rating 8 - Good. 208 out of 725 reviews
Rating 6 - Okay. 100 out of 725 reviews
Rating 4 - Poor. 68 out of 725 reviews
Rating 2 - Terrible. 61 out of 725 reviews

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
I read all the reviews after booking. I almost canceled but decided to rough it out. Boy!! Nothing could be farther from the truth. The staff was friendly, the room was impeccable, bathroom was clean and sheets were clean. Breakfas area clean and good food. I don't know if I was even at the right Hotel. Seriously nothing to complain about.
Stayed 1 night in Jun 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly and a good breakfast. Room was a bit noisy A/C and mini frig.
Stayed 1 night in Jun 2025

10/10 Excellent

Woodrow

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were so nice and friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Gilberto

Business traveller, Travelled with group
Liked: Cleanliness
Everything was good
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Off of a split highway

Bad location if trying to cross highway
Stayed 3 nights in May 2025

6/10 Okay

bill

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

The female clerk that checked us in was beyond enormously, rude and disrespectful. She did not want to let me check in because my name is William on my drivers license, but the reservation was under Bill and she argued with me for 15 minutes saying that it was not the same person or the same name. She asked me if I was stupid for not understanding her. I had her call her supervisor and he cleared it. The hotel itself was very clean, very spacious and very quiet, but she is a very bad fixture of that hotel the next day she continued to give me dirty looks And shrug her shoulders
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The evening young man was outstanding. The morning staff not so great
Stayed 1 night in Jun 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine. A/c would not stay on nor blow cold air even after calling the front desk. They did come up...hit the continuous button...and that made the fan come on but not the cold air a/c. Hallways were also overly warm.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyda, Corpus Christi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in, well mannered staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Disliked: Property conditions & facilities
Dirty , damp , huge spider in room , didn’t look like it was cleaned . Was in the hot tub and ants all around . Pool area did not look inviting, chipped paint . Didn’t even stay one night , ended up in another hotel near by
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Stayed 1 night in Jun 2025

6/10 Okay

Allison

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca, Kenosha

Liked: Cleanliness
The dripping tub in the bathroom was really wasteful.
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms were a little dirty. Bathrooms need a huge deep clean. Other than that, the stay was great. The pool was enjoyable for my kids. Friendly and helpful staff. Even with the bathrooms being a little dirty, I would definitely stay here again.
Stayed 3 nights in May 2025

8/10 Good

laurence

Stayed 1 night in Jun 2025

2/10 Terrible

Chelsea

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean or well maintained
Stayed 2 nights in Mar 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was filthy. The hot tub is a joke. You can sit waist deep. I checked out early because I simply could not spend more than one night.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS PERFECTLY PREPARED ABOVE WHAT i EXPECTED!!
Stayed 1 night in May 2025

6/10 Okay

Douglas

Stayed 5 nights in Apr 2025

2/10 Terrible

Brandi

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a visit from health department. We had to be moved room 1' because literally was mold on the bed. Room 2' had to be moved because they gave us keys to a room already occupied. The 2nd set of rooms were not much better. Very dated, musty and damp.. humid at the same time. Mold on curtains in both rooms. Hallway ceiling tiles covered in mold. Stair wells dirty, stuff all over the floors. Mold everywhere. Black mold to be exact. Staff more concerned with personal calls while "helping " you check in. The free breakfast is nasty. Not sure what "eggs" they serve.. toaster only does one side of bread and takes about 4 min to make. Sausage isnt even cooked to look done. Butter is basically frozen. But at least the yogurt was in date and good. If we had a back up available we would have just ate the $1000.00 we paid for 2 rooms for 2 nights and went elsewhere. Being military, all 4 of us couldn't imagine how it could possibly be worse than anything we slept in before. Beds are not clean.. floors nasty. Pretty sure we are all sick now....Staff rude.... we felt so gross when we left, as soon as we got home we all showered and washed anything that had been in those rooms. I brought my pillow from home to use. As ive had issues with my neck since Iraq...after we seen the rooms I didnt even bring it out of my vehicle. If your reading this... AVOID THIS PLACE AT ALL COSTS.
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Nice hotel for price
Stayed 1 night in May 2025

10/10 Excellent

Traci

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

2/10 Terrible

bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

There was blood stains on the sheets for pull out couch. Washer and dryer were broke needed that as we were traveling. Front desk clerk had a personality of a gnat! We were there for 15 minutes wouldn’t give us a refund never offered another room. We packed up and stayed next door at another hotel
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025