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Comfort Suites Knoxville Airport

2.5 star property

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Photo gallery for Comfort Suites Knoxville Airport

Exterior
Hill view
Free daily self-service breakfast
Lobby
Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
140 Cusick Rd, Alcoa, TN, 37701
  • Place, Foothills Mall
    ‪7 min drive‬
  • Place, Maryville College
    ‪8 min drive‬
  • Place, Blount County Historical Museum
    ‪9 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Knoxville Airport

Hotel with free breakfast, in the vicinity of Meigs Falls
This hotel features a fitness centre, coffee/tea in a common area and a business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Knoxville Airport. During your stay, you'll be close to Meigs Falls. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Palace Theater and 6 minutes from Capitol Theatre
  • Free airport shuttle service
WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Knoxville Airport. Self parking is free.
Guests are served a free self-service breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Suites Knoxville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Reviews

Comfort Suites Knoxville Airport Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 290 out of 737 reviews
Rating 8 - Good. 212 out of 737 reviews
Rating 6 - Okay. 102 out of 737 reviews
Rating 4 - Poor. 69 out of 737 reviews
Rating 2 - Terrible. 64 out of 737 reviews

Reviews

4/10 Poor

Jacob

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

PAMELA, PENSACOLA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property gives the appearance of having seen better days. Shabby carpet in the corridors, shower faucet didn't work and we had to be moved to another room. Beds were fine, no problems. Breakfast was O.K., except the sausages appeared uncooked (Brown & Serve, unbrowned) and the scambled eggs were overcooked. Another guest had to report that the waffle batter was "like water". There at least was an attendant on hand, who I'm sure was doing her best, but clearly didn't know anything about preparing food. Biggest disappointment was that the indoor pool was closed. Had looked forward to that.
Stayed 1 night in Jul 2025

6/10 Okay

Glenda

Travelled with family and small children
Pool out of service and the room wasn't clean. We open the sofa bed and was crumbs in the mattress plus I have to go to the lobby for the sheets and blanket and the guy there with the pants very low. cleanliness no good at room or hotel. Is good because is close to the airport.
Stayed 1 night in Jul 2025

4/10 Poor

Greg

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival to the room it had a musty smell. The bedding was stained. The ceiling in the room had been repaired due to a water leak at some point, it wasn't properly repaired and just thrown together. The pool had a closed sign and wasnt available for use.
Stayed 3 nights in Jul 2025

4/10 Poor

MAX, KALISPELL

Stayed 2 nights in Jun 2025

4/10 Poor

MAX, KALISPELL

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff members were very friendly at the hotel which is the only reason I gave the facility more than one star. The room itself was in terrible condition. The most alarming part of the stay was the blood splatter on the bathroom wall. The bathroom door was very torn up on the inside, it was all quite disturbing. The in-room sprinkler in case of a fire was completely rusted over, I doubt it actually worked. The hotel shuttle was not running, forcing me to use taxi service to get to the airport. And lastly the pool was closed. Overall this hotel stay was rather horrible, I will never stay here again and I would advise others to find an alternative.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy B

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation
Stayed 3 nights in Jul 2025

4/10 Poor

Mario

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

8/10 Good

Marisa

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Deneen

Stayed 1 night in Jul 2025

4/10 Poor

Wayna, Big Spring

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Dameion

Stayed 1 night in Jun 2025

6/10 Okay

Pauline

Stayed 1 night in Jun 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
I read all the reviews after booking. I almost canceled but decided to rough it out. Boy!! Nothing could be farther from the truth. The staff was friendly, the room was impeccable, bathroom was clean and sheets were clean. Breakfas area clean and good food. I don't know if I was even at the right Hotel. Seriously nothing to complain about.
Stayed 1 night in Jun 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly and a good breakfast. Room was a bit noisy A/C and mini frig.
Stayed 1 night in Jun 2025

10/10 Excellent

Woodrow

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were so nice and friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Gilberto

Business traveller, Travelled with group
Liked: Cleanliness
Everything was good
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Off of a split highway

Bad location if trying to cross highway
Stayed 3 nights in May 2025

6/10 Okay

bill

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

The female clerk that checked us in was beyond enormously, rude and disrespectful. She did not want to let me check in because my name is William on my drivers license, but the reservation was under Bill and she argued with me for 15 minutes saying that it was not the same person or the same name. She asked me if I was stupid for not understanding her. I had her call her supervisor and he cleared it. The hotel itself was very clean, very spacious and very quiet, but she is a very bad fixture of that hotel the next day she continued to give me dirty looks And shrug her shoulders
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The evening young man was outstanding. The morning staff not so great
Stayed 1 night in Jun 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine. A/c would not stay on nor blow cold air even after calling the front desk. They did come up...hit the continuous button...and that made the fan come on but not the cold air a/c. Hallways were also overly warm.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyda, Corpus Christi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in, well mannered staff.
Stayed 1 night in Jun 2025