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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Interior entrance
Meeting facility
Courtyard
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
215 S Illinois Ave, Oak Ridge, TN, 37830
  • Place, American Museum of Science and Energy
    ‪15 min walk‬
  • Place, Y-12 National Security Complex
    ‪3 min drive‬
  • Place, Children's Museum of Oak Ridge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

7.4 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.0 out of 10
Wonderful
(28 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Hotel with free parking, near American Museum of Science and Energy
An indoor pool, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. During your stay, you're just a quick walk from Oak Ridge Art Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Burchfields
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from American Museum of Science and Energy and a few minutes from Children's Museum of Oak Ridge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a vending machine, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Burchfields – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Burchfields Lounge – This bar specialises in American cuisine and only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.41 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burchfields
  • Burchfields Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in hallways (84 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 32.93 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.41 per person
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 32.93 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
DoubleTree Hilton Oak Ridge
DoubleTree Hilton Oak Ridge Knoxville
DoubleTree Hotel Oak Ridge
DoubleTree Knoxville
DoubleTree Oak Ridge
DoubleTree Oak Ridge Knoxville
Oak Ridge DoubleTree
DoubleTree Hilton Hotel Knoxville
DoubleTree Hilton Knoxville
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 979 reviews
Rating 8 - Good. 297 out of 979 reviews
Rating 6 - Okay. 85 out of 979 reviews
Rating 4 - Poor. 36 out of 979 reviews
Rating 2 - Terrible. 31 out of 979 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeremy

Stayed 1 night in Oct 2025

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Maid service didn’t restock the coffee creamer etc as expected.
Stayed 3 nights in Oct 2025

2/10 Terrible

Darrell

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled moldy and bathroom smelled like wet dog. Tub was dirty. I stood at the bar for about 5 min and the bartender never offered to help, so I walked off. I reserved two rooms. Both were cleaned and turned around before 11 as we were at breakfast. We came back to one of the rooms with a stripped bed and housekeeping and the other had been flipped for the next guest, even with our belongings in both rooms. The front desk was very helpful and the location was convenient for our event location.
Stayed 1 night in Oct 2025

8/10 Good

Carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mollie, Naples

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a terrific property and I highly recommend it particularly for the banquets. They prepared meals for the Fireball Run Adventurally and it was the finest steak I’ve ever had that was served to massive amounts of people delicious and perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to windrock for a day of riding. Stayed here overnight to get an early start for the next day. We decided to go to the pool and it was excellent! Warm water, very clean, and indoor/outdoor which was very cool. Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean hotel. Excellent location. We enjoyed it and had no issues while staying there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor pool!
Stayed 1 night in Sep 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Sep 2025

8/10 Good

Johnathon

Stayed 12 nights in Aug 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Front desk clerk was very nice. Warm delicious cookies at check in .The room was very comfortable and clean. Rooms are very quite and relaxing. We will definitely stay here if we are in the area again.
Stayed 1 night in Sep 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, room comfort

Big mistake!

Room smoke detector had a quarter inch of dust on it! Saw a roach in bathroom and tv did not work plus room was very noisy due hotel construction! Very disappointed.
Stayed 1 night in Sep 2025

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient Due to renovations the handicap rooms were located at the very end of long hallway and were noisy.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carmi G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals eaten there were well prepared and very ample in portion size. Excellent coffee. Very nice staff. There was no discomfort with the bed. Actually it was quite nice. I am planning multiple trips to the area and will be staying at the Double Tree Oak Ridge.
Stayed 10 nights in Jul 2025

10/10 Excellent

Ben

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it's an older hotel that has kept its personality. The rooms are all upgraded however with modern fixtures and very comfortable beds. Really enjoyed my 3 nights here. Very clean, friendly staff, would stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Brandee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Rhonda

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mediocre
Stayed 3 nights in Jun 2025

6/10 Okay

Steven

Liked: Staff & service
Dated property and room. Our room smelt like damp towels.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service

Clean Retro

Very clean, friendly fast service. The whole hotel is very 1980s, but retro is in, right? It’s was kind of fun! The only thing that was a negative was the outdated air conditioner. Our room was humid and it didn’t get as cold as we’d like.
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

8/10 Good

Nancy

Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, kind and helpful. Even though the property was a little older, it was clean and comfortable. We enjoyed dinner and drinks at the bar and it was delicious.
Stayed 2 nights in Jul 2025