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SureStay Hotel by Best Western Lenoir City

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Free daily continental breakfast
Exterior
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Place, Avalon Golf and Country Club
    ‪4 min drive‬
  • Place, Lenoir City Park
    ‪9 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪12 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Lenoir City

Hotel in Lenoir City with free breakfast and seasonal outdoor pool
A seasonal outdoor pool, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Lenoir City. During your stay, you'll be within walking distance of Fort Loudoun Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Just a 2-minute drive from Fort Loudoun Hospital and 13 minutes from Turkey Creek Shopping Center
  • Pets welcome for a fee
Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Lenoir City. Free self parking is available.

Smoking is allowed in designated areas at this Lenoir City hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 112 out of 455 reviews
Rating 8 - Good. 122 out of 455 reviews
Rating 6 - Okay. 69 out of 455 reviews
Rating 4 - Poor. 75 out of 455 reviews
Rating 2 - Terrible. 77 out of 455 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Manoj, Birmingham

Disliked: Cleanliness, property conditions & facilities
Dirty room and breakfast was not good.
Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I always feel well rested every time that I stay here.
Stayed 1 night in Jun 2025

8/10 Good

Keith

Business traveller
Stayed 3 nights in Jun 2025

10/10 Excellent

Joan

Stayed 1 night in Jun 2025

4/10 Poor

Tabitha

Liked: Room comfort
Disliked: Cleanliness, staff & service
They had to move us when we first got there bc the room was nasty not been clean hair in the sneak and tub sheets was nasty trash everywhere the the sec room the put us in there was wholes in the wall bugs ECT
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Great pool. Clean room. Highly recommend
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Stayed 3 nights in Jun 2025

2/10 Terrible

Ana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and will never return. The hotel is in desperate need of renovation—it has a noticeable odor, and the rooms are extremely outdated. I used the vending machine to buy a drink, inserted $5, and didn’t receive my change. When I brought it up to the front desk, the staff member was rude and simply gave me the manager’s number. I called the manager, but he was also dismissive, claiming the vending machines aren’t their responsibility and that he had no proof I actually put in $5. He then hung up on me. Completely unacceptable customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean and well-maintained. The staff were very friendly and helpful.
Stayed 8 nights in May 2025

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was fine. Bed was great. TV didn't work but the owner came and got it working. I would have liked to have been downstairs, but no biggie. It was right across the street from good food and gas and close to where I needed to go. No frills, but that's ok. I just can't believe a little hotel room like that is $120 per night for 1 person. Oh well.
Stayed 1 night in May 2025

8/10 Good

Gary, Westerly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Basic room, very clean, well stocked...
Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Good rest
Stayed 1 night in May 2025

4/10 Poor

Jeff, Monroe

Liked: Staff & service
Disliked: Cleanliness
Filthy stained sheets. Were not changed. Took pictures to front desk. Ogferrd to move us. But
Stayed 1 night in May 2025

2/10 Terrible

Shelia

Travelled with group
Disliked: Staff & service, property conditions & facilities
Dirty towels, Bedspread has bed bug blood at end of bed.
Stayed 1 night in May 2025

2/10 Terrible

Héctor

Stayed 4 nights in Apr 2025

8/10 Good

Savannah

Disliked: Staff & service
Stay was ok. Beds were comfy. Room was clean. Front desk was a little unfriendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Quiet
Stayed 1 night in Apr 2025

2/10 Terrible

alexis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place was awful. firstly started out by getting my room cancelled last minute for no reason and when calling them to figure out why they highly rude and wouldn’t let me speak and kept yelling at me and it wasn’t until i called the bigger hotel owners that attitudes were changed and things were straightened out. first day there was a roach in a light socket (we have pictures) showed the manager and he argued with us that it’s normal and they’re just coming in from the weather (it was just raining y’all are just dirty) and when asking the front desk people what they were going to do about it they just handed a can of bug spray the next morning a random man that claimed to be “room service” (highly unlikely) just walked into our room at 7:30 in the morning, same man stood outside in the corner for about an hour.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Kyle

Business traveller
I was unable to stay there. The hotel called me half an hour or so after my reservation was paid to tell me that they gave it to someone that was there in the lobby. They were apologetic but I haven't seen a refund yet.
Stayed 1 night in Apr 2025

10/10 Excellent

Landon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Showers were hot and beds comfy. Amazing Indian restaurant in walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was walking around
Stayed 1 night in Apr 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025