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Protea Hotel by Marriott Knysna Quays

3.5 star property

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Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Exterior
Lobby
Interior entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Waterfront Drive, Knysna, Western Cape, 6570
  • Knysna Waterfront
    ‪5 min walk‬
  • Knysna Quays
    ‪5 min walk‬
  • Thesen Island
    ‪8 min walk‬
  • Plettenberg Bay (PBZ)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, City View

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, 2 Double Beds, Lagoon View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Knysna Log-Inn Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (12)
The price is €56
for 1 room
includes taxes & fees
20 Jun - 21 Jun
Knysna Log-Inn Hotel

About this property

Protea Hotel by Marriott Knysna Quays

Hotel in Knysna with free breakfast and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free English breakfast and free wired Internet in public areas are also provided. Other amenities include self parking, a meeting room and dry cleaning. Change of bedsheets is available on request
Protea Hotel by Marriott Knysna Quays offers 123 accommodations with laptop-compatible safes. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Protea Hotel by Marriott Knysna Quays, you're just a quick walk from Cape Floral Region Protected Areas. Features include free breakfast and free wired Internet, plus an outdoor pool.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy pool views while dining at Breakfast Restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • Steps from Cape Floral Region Protected Areas and 4 minutes on foot from Knysna Lagoon
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee.

This Knysna hotel is smoke free.

Guests are served a free English breakfast daily from 6:30 AM to 10:30 AM.
Breakfast Restaurant – Overlooking the pool, this restaurant only serves breakfast.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Restaurants on site

  • Breakfast Restaurant

Things to do

  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's games
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 17 May 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Knysna Quays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 319 reviews
Rating 8 - Good. 125 out of 319 reviews
Rating 6 - Okay. 37 out of 319 reviews
Rating 4 - Poor. 11 out of 319 reviews
Rating 2 - Terrible. 4 out of 319 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

theres

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan, Port Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025

8/10 Good

Natasha Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024

8/10 Good

Dheeraj

Travelled with family
Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024

8/10 Good

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service
Basic but good
Stayed 1 night in Oct 2024

10/10 Excellent

Stanley

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

anil

Stayed 2 nights in Aug 2024

10/10 Excellent

Kumlesen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Canterbury

Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

salma

Travelled with family and small children
Liked: Cleanliness
No dining options or room service
Stayed 3 nights in Dec 2023