Neptune Luxury Resort

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View from property
Presidential Suite, Sea View (Meltemi) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Bar (on property)
Exterior
Dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Mastichari, Kos, 853 02
  • Place, Neptune Hotel Strand
    ‪3 min walk‬
  • Place, Lido Waterpark
    ‪4 min drive‬
  • Place, Kardamena Port
    ‪27 min drive‬
  • Airport, Kos (KGS-Kos Island Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Apartment

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Luxury Suite, 1 Bedroom

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Twin Room Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Luxury Suite, 2 Bedrooms

  • Sea view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Superior Apartment, Beachfront

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Executive Apartment, 2 Bedrooms, Beachfront

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Presidential Suite, Sea View (Meltemi)

  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Family Room (Deluxe)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

Twin Room with Sea View

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room with Sea View

  • Sleeps 3
  • Free Wi-Fi

Executive Suite

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Family room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

Superior Twin Room sea view

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Standard Single Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Neptune Luxury Resort

Spend the day catching some rays at the beach, relaxing by one of Neptune Luxury Resort's 4 outdoor swimming pools or pampering yourself at the full-service spa.
Neptune Luxury Resort offers 569 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Kos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Neptune Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Neptune Luxury Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Neptune Hotel Strand. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Asian cuisine at Umami Asian Restaurant, a theme restaurant with ocean views
  • Splash around at the free water park with a waterslide or swim in the indoor and 4 outdoor pools
  • Indulge with massages, manicures and pedicures or body scrubs at Neptune Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 4 outdoor tennis courts, a gym and a steam room
  • 5 minutes on foot from Neptune Hotel Strand and a 3-minute drive from Lido Waterpark
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Neptune Luxury Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 poolside bars. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kos hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Umami Asian Restaurant – Overlooking the ocean and pool, this theme restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available.
Taverna – This poolside restaurant specialises in Greek cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Osteria – Overlooking the ocean and garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MEATing Grill House – This steakhouse specialises in American cuisine and is located by the pool. Open selected days.
On-site venue No. 5 – This poolside restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 beach bars
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MEATing Grill House
  • Osteria
  • Taverna
  • Umami Asian Restaurant

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,106 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • 37 buildings
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1471Κ015A0416400
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Neptune Convention Centre

Neptune Convention Centre Kos

Neptune Hotels Resort

Neptune Hotels Resort Convention

Neptune Hotels Resort Convention Centre

Neptune Hotels Resort Convention Centre Kos

Neptune Hotels Convention Centre Kos

Neptune Hotels Convention Centre

Neptune Luxury Resort Kos

Neptune Luxury Resort Hotel

Neptune Luxury Resort Hotel Kos

Neptune Hotels Resort Convention Centre Spa

Neptune Luxury Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 502 reviews
Rating 8 - Good. 92 out of 502 reviews
Rating 6 - Okay. 15 out of 502 reviews
Rating 4 - Poor. 9 out of 502 reviews
Rating 2 - Terrible. 2 out of 502 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, really bigd
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort - lovely space to walk around with a number of pools and restaurants to choose from. Evening entertainment was available each night. We ate breakfast and dinner in the restaurant which had lots of choice. Relaxing atmosphere.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort
Stayed 1 night in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely food and staff are very helpful. The resort is mainly used by German tourists.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel in a perfect location. A little piece of heaven ❤️✨
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Seema

Liked: Cleanliness, amenities, property conditions & facilities
Drains issues (so no toilet facilities and water intermittently) and tired looking rooms however the food and overall setting are great.
Stayed 11 nights in Jul 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness
Very good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

najlaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Irene

Disliked: Staff & service
The hotel is good but far from the luxury concept that they want to sell.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, and no area ever felt overcrowded. Helpful staff and great facilities (the outdoor Olympic pool is terrific); good and varied food offering; nice list of social/entertainment activities. Last but the in-house minimarket is an extremely handy option to have.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sivasudhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning property with so many different pools, bars, and restaurants. Staff is friendly and helpful, and the spa was wonderful and very beautiful too. The beach was nice and it was fun to do some stand-up paddle boarding. It was very safe!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Timothy Adam

Liked: Cleanliness
Excellent facilities and staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Maximillian Edwin

Liked: Staff & service, amenities
Staff, cleanliness and facilities were all excellent.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Rossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Extra payments for sports and unfriendly staff in the lobby & sport areas. Very friendly cleaning team :)
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night on our way to Kalymnos to climb, but it was excellent. They gave us late check out so we could take a dip in the ocean after an excellent breakfast buffet. Will stay here again.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Kos getaway

It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Stayed 7 nights in Jun 2024