The hotel was just okay. Honestly, it’s not very convenient if you’re traveling to or from the airport. The A21 bus stop is far away, and the walk from the stop to the hotel is unpleasant. The hotel is located inside the MOKO Mall, but the mall itself is VERY expensive, and service in Hong Kong in general felt unfriendly. The restaurants we visited in the mall were not welcoming at all.
The hotel offered almost no services, and they occasionally checked guests’ room keys at the elevator—though it’s unclear why. Overall, our family did not enjoy the hotel or our experience in Hong Kong. We suggest spending your money in Japan instead, as it offers a highly similar experience to Hong Kong but with much better service, price and overall hospitality.