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Impiana KLCC Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Impiana KLCC Hotel

Outdoor pool
Interior detail
Bar (on property)
Lobby
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
13 Jalan Pinang, Kuala Lumpur, 50450
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, minibar, in-room safe, blackout curtains

Deluxe King Room

8.4 out of 10
Very good
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King | 1 bedroom, minibar, in-room safe, blackout curtains

Club Deluxe King

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, minibar, in-room safe, blackout curtains

Club Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, blackout curtains

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Plus

Deluxe King Plus | 1 bedroom, minibar, in-room safe, blackout curtains

Deluxe King Plus

8.0 out of 10
Very good
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Twin Plus

Superior Twin Plus | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Plus

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | 1 bedroom, minibar, in-room safe, blackout curtains

Club Deluxe Twin

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Impiana KLCC Hotel

Central hotel connected to the convention centre in Kuala Lumpur with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Impiana KLCC Hotel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from KLCC Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, Swedish massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Suria KLCC Shopping Centre and 7 minutes on foot from KLCC Park
  • Airport shuttle service available for a fee
Impiana KLCC Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at Impiana KLCC Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Cedar on 15 – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Tonka Bean – This buffet restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impiana KLCC Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 35.00 per day
  • Rollaway bed fee: MYR 141.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Impiana KLCC Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Impiana KLCC Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ABDIRIZAK

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect no suggestions needed
Stayed 3 nights in Jul 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelo, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nadim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was my go to hotel for nearly 15 years, and naturally myself and my company spent hundreds of thousands of pounds over the years. Unfortunately the few visits have clearly shown the standards of the hotel and level of service previously experienced has changed dramatically for the worst. The hotel changes staff constantly and it's very difficult to build any rapport. For this reason, I have now opted to use other hotels in KL and advised my colleagues to do the same. It's a big shame and very sad but unfortunately Impiana is just not what it used to be. Thanks for the memories and good luck for the future.
Stayed 1 night in Jan 2025

6/10 Okay

SURYANA BINTE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping and the porter/concierge staff were exceptional—always helpful and greeted us with genuine smiles. However, the front desk team lacked warmth and came across as insincere in their interactions, which impacted the overall welcome experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 9 nights in Jun 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, amenities, property conditions & facilities
Staff of the hotel were excellent especially the ladies from the lobby and the restaurant. I would recommend to everyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with the main attraction, KL Twin Towers insight and just a short walk away to shops & restaurants and monorail transport. Rooms at the back of the hotel have no views, so request or upgrade to an east facing room.
Stayed 6 nights in May 2025

10/10 Excellent

Arinjay, Saskatoon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Close to sites and restaurants.
Stayed 6 nights in May 2025

6/10 Okay

Bassem

Travelled with partner
Disliked: Property conditions & facilities
Location is great but the service needs more attention - good not great
Stayed 1 night in May 2025

10/10 Excellent

Maqbool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impiana is a great hotel

Excellent location (next to Petronas Towers), wonderful staff, plenty of restaurant options within walking distance, very good breakfasts, got an upgrade as well. Extremely happy with our stay.
Stayed 7 nights in May 2025

8/10 Good

Jenny

Travelled with family and small children
Liked: Cleanliness
Reception and Concierge staff are very helpful and friendly. The staff in the restaurant and chefs didn’t have a customer service. The head chef in the kitchen were very discriminating. I had experienced it for the first 2days we were there and told my husband and he was furious then the third day he witnessed it himself, this chef was rude to the other guests and my husband said to the chef that is that how he treat a guest. The chef apologised but this should not happen. I understand that it gets busy but no matter what you must still treat guests with respect and just a simple smile will go a long way.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sanieska April, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo del hotel. Regresaria ahi una y mil veces mas.
Stayed 4 nights in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, from the staff to the middle hotel sky bar with a view of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily, Hancock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

ANGELYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Felipe

Stayed 2 nights in Dec 2024

8/10 Good

Zuzana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Naseer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaks in 4 different rooms they moved us too. Finally when they accepts to give us a full refund but it’s been 2 months and I’m still waiting.
Stayed 7 nights in Jan 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was perfect

Excellent location for the short stay I had in KL. Very central for all the sights, walking distance to most things
Stayed 2 nights in Jan 2025

6/10 Okay

ileana

…
Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Felecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff beautiful facilities and rooms. We have stayed here several times and definitely recommend.
Stayed 1 night in Jan 2025