Best Western Saranac Lake

2.5 star property

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Photo gallery for Best Western Saranac Lake

Exterior
Lobby
Indoor pool, pool loungers
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
487 Lake Flower Avenue, Saranac Lake, NY, 12983
  • Place, Lake Flower
    ‪3 min walk‬
  • Place, Saranac Laboratory Museum
    ‪2 min drive‬
  • Place, The Waterhole
    ‪2 min drive‬
  • Airport, Saranac Lake, NY (SLK-Adirondack Regional)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Ground Floor, Queen Sofabed, Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Second Floor, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower - Non-Smoking

  • Sleeps 3

2 Queen Beds, Non-Smoking, Pet Friendly Room, Ground Floor, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Second Floor Two Queen Beds Room with Desk

  • Sleeps 4

Second Floor Two Queen Beds Room

  • Sleeps 4

Two Queen Beds Room with Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Second Floor, Queen Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Ground Floor, Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Second Floor, Queen Sofabed, Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Ground Floor, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Similar properties

About this property

Best Western Saranac Lake

Lakefront hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and conference space. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western Saranac Lake offers 69 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Saranac Lake. During your stay, you're just a quick walk from Lake Flower. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute walk from Lake Flower and a 2-minute drive from Saranac Laboratory Museum
  • Pets welcome for a fee
Best Western Saranac Lake offers its guests an indoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 988 square feet (92 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Saranac Lake. Free self parking is available.

This Saranac Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Children's pool
  • Indoor pool
  • Snow sports gear

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 988 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.20
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.20 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Mountain
Best Western Mountain Inn
Best Western Mountain Lake
Best Western Mountain Lake Inn
Best Western Mountain Lake Inn Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western
Best Western Mountain Lake Saranac Lake
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake Hotel
Best Western Mountain Lake Hotel Saranac
Best Western Saranac Saranac
Best Western Saranac Lake Hotel
Best Western Saranac Lake Saranac Lake
Best Western Saranac Lake Hotel Saranac Lake

Best Western Saranac Lake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Bibi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and convenient location. Room
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Travelled with family
We stayed for three nights and were VERY disappointed in the experience based on the price we paid ($600). The pool heater was broken for the whole stay and the pool was frigid. The pool was the primary reason I booked this hotel and would have booked a less expensive option if we had been notified before check-in that the pool was not usable. The front desk person told us "I'm just a part time employee, do you want me to check you out since the pool is not working?" when I asked if the pool would be repaired at all for the weekend. Additionally, there was no housekeeping available for our three night stay, acknowledged only by a note slipped under our door that they did not have housekeeping available. Breakfast was mediocre and the sheets on the bed had stains. Location was great.
Stayed 3 nights in Oct 2025

8/10 Good

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

Drew

Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Travelled with family
Indoor pool was too cold for kids. Very disappointing. The check in lady was great!
Stayed 1 night in Oct 2025

8/10 Good

Noreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrible. Cold eggs, sausage. No toast, bagels. I would go back but plan on out for breakfast which we did this trip.
Stayed 2 nights in Oct 2025

6/10 Okay

Anabela

Disliked: Property conditions & facilities

OUTDATED

Very outdated and was given a handicap room with bo shower door or curtain - so strange!!!
Stayed 1 night in Oct 2025

8/10 Good

Janet

The location is great. Nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

2/10 Terrible

Ginger

Disliked: Staff & service, property conditions & facilities
We left day early - bathroom door was moldy, tv iffy, room cabinets warped. There was no problem with refund when I showed registration photos of the damage.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and hard working. Room was clean and comfortable. Great location, close to hiking/biking. I definitely recommend.
Stayed 1 night in Oct 2025

2/10 Terrible

Joyce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets and towels are worn and not white so must not be bleached. Tv small door didn't lock.
Stayed 1 night in Oct 2025

2/10 Terrible

Christie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean ,smelled very bad ,musty ,moldy ,thought about sleeping in my car. Water stains on bathroom ceiling, dusty coffee maker,hallway smelled like the strongest of Ax mens spray.Breakfast there was enough mix for 1 waffle, then ran out at 6:30am.sausage was not brown ,it was cold. I would not stay at this location again. Needs to be updated, new floors,get rid of the old carpet, paint and clean the room .
Stayed 1 night in Sep 2025

8/10 Good

Laurie A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice that it's across the street from Lake Flower. Check in staff was very nice and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Carol

Stayed 1 night in Sep 2025

10/10 Excellent

Delisa

Stayed 1 night in Sep 2025

8/10 Good

Libby

Travelled with group
Liked: Staff & service, room comfort

Comfortable visit

Our stay was ok. Pleasure trip during leaf peeping season. Beds were comfy. Room was ok. Breakfast questionable. Upon arrival the night before, the breakfast bread box was housed on the floor in the front desk area. The breakfast prep area for staff is a small closet that looked to be very unkept/unsanitary. This hotel is older and has been somewhat renovated. The ice water available at the front desk was wonderful. This property is near a beautiful walking/biking trail which we enjoyed. Not many staff working however those we ran across were pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Stayed 2 nights in Sep 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

EV chargers no longer available here

Listing mentioned electric vehicle EV chargers at hotel, but they are no longer working, bummer! Hotel is pretty dated, could use updates. Furst room i wss assigned had flooded bathroom. But im still giving it 3 stars because guy at front desk was super helpful, second room he gave me was fine, and breakfast was fine.
Stayed 1 night in Sep 2025

2/10 Terrible

gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very old and dated. Sheets are worn thin and dingy. Flooring is worn and dirty. No USB ports and limited electrical outlets. Lighting is only 3 table lamps so room is dark.
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Aug 2025

6/10 Okay

Emerick

Liked: Cleanliness
There was no food one hour after the start of it>
Stayed 1 night in Sep 2025

10/10 Excellent

Bartlomiej, Sayreville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2025

6/10 Okay

John, Falmouth

Liked: Staff & service
Disliked: Cleanliness
Pluses Staff was helpful Location good for town and bike trail Deltas Room had a significant musty odor Room service was missed on one day
Stayed 2 nights in Sep 2025

6/10 Okay

Beth

Liked: Staff & service
Stayed 1 night in Aug 2025