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Best Western Saranac Lake

2.5 star property

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Photo gallery for Best Western Saranac Lake

Sun deck
Reception
Property grounds
Property entrance
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Laundry
  • Air conditioning

Explore the area

View in a map
487 Lake Flower Avenue, Saranac Lake, NY, 12983
  • Lake Flower
    ‪3 min walk‬
  • Saranac Lake Adirondack Scenic Railroad Station
    ‪3 min drive‬
  • Bartok Cabin
    ‪3 min drive‬
  • Saranac Lake, NY (SLK-Adirondack Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Saranac Lake

Lakefront hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and conference space. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western Saranac Lake offers 69 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Saranac Lake. During your stay, you're just a quick walk from Lake Flower. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute walk from Lake Flower and a 2-minute drive from Saranac Laboratory Museum
  • Pets welcome for a fee
Best Western Saranac Lake offers its guests an indoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 988 square feet (92 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Saranac Lake. Free self parking is available.

This Saranac Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Children's pool
  • Indoor pool
  • Snow sports gear

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 988 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.20
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.20 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Mountain
Best Western Mountain Inn
Best Western Mountain Lake
Best Western Mountain Lake Inn
Best Western Mountain Lake Inn Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western
Best Western Mountain Lake Saranac Lake
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake Hotel
Best Western Mountain Lake Hotel Saranac
Best Western Saranac Saranac
Best Western Saranac Lake Hotel
Best Western Saranac Lake Saranac Lake
Best Western Saranac Lake Hotel Saranac Lake

Best Western Saranac Lake Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 1003 reviews
Rating 8 - Good. 360 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

4/10 Poor

Kathleen

Disliked: Amenities, property conditions & facilities
The hotel was creepy. The guy who checked me in was nice and helpful as was the girl who checked me out. However, the hotel is outdated and looks nothing like the pictures on the website. The anti-theft device on my door was broken. One of the bulbs was out in the bathroom. A piece of the furniture where the refrigerator sat was broken. I was supposed to stay for two nights but left after the first one.
Stayed 2 nights in Jun 2025

6/10 Okay

Laura

Travelled with family
Liked: Property conditions & facilities
My bare feet stuck to the carpet everywhere that I walked in my room. A number of things are old, broken, and rusty. Like our bathroom vanity light, our room door looked like a pry bar has once opened it and they painted over the damaged door. The staff was very nice and friendly and breakfast was okay. Wish they had a hot tub, the pool was chilly. Adults prefer a hot tub while the kids play in the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth, Windsor

Stayed 2 nights in May 2025

8/10 Good

Marcia

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place looks nothing like the pictures. it is not well maintained. There was garbage all over the side walk as we were walking in. There were drywall patches on the walls, unpainted. The chair in our room was covered in stains. The bed sheets were clean. Run down and not well taken care of. Breakfast was skimpy and terrible. Coffee and juice were gross
Stayed 1 night in May 2025

8/10 Good

Patrick, Newtown

Liked: Cleanliness, staff & service, property conditions & facilities
The property was an ideal lication for my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Awesome town and place
Stayed 1 night in Jun 2025

8/10 Good

Tina

Travelled with family
Stayed 1 night in May 2025

8/10 Good

John

Stayed 8 nights in May 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
The young lady who checked us in was excellent. We left our vehicle in Lake Placid and biked about 20 miles on the Adirondack Rail Trail and doubled back to the hotel. It was conveniently close to the trail and some very good restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Ching, Ridgewood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, included free self-parking and provided free continental breakfast every morning from 6:30 to 9:30 AM. I enjoyed my stay and satisfied with the room space. It included a mini fridge and microwave which was helpful. The staff were nice and refill some breakfast items. There are some restaurants around and a Aldi store.
Stayed 2 nights in May 2025

4/10 Poor

Steeve

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast options were very limited. No Bread. They kept Frozen bagel for breakfast. On a Long weekend holiday, they ran out of Milk and kids could not even have a milk and cereal
Stayed 3 nights in May 2025

10/10 Excellent

Victor, goshen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel nice staff
Stayed 1 night in May 2025

8/10 Good

LAARNEL

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

alberto

Liked: Cleanliness, amenities, property conditions & facilities
Adequate service. Bad weather limit the possibilities but the pool inside help w/the weather. Overalla good experience in Saranac....
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Robin

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Bed comfort

Bed comfortable always enjoy 4 pillows.
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful, even when I locked myself out
Stayed 1 night in May 2025

4/10 Poor

Joshua

Disliked: Property conditions & facilities
Water streamed out of the shower all over the floor due to its design and the curtain not being long enough. Coffee was incredibly hot, no covers for the disposable cups, and got spilt on someone. Breakfast was
Stayed 1 night in May 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Peaceful stay

I enjoyed a peaceful stay in Saranac lake the property was lovely and the pool was nice. Short walk to Blue line brewery where I enjoyed a meal and conversation with locals.
Stayed 1 night in May 2025

6/10 Okay

seongjung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and and out of date. Breakfast was not that good. Even free.
Stayed 2 nights in May 2025

10/10 Excellent

Beth, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, a perfect place to stay when visiting our daughter in Saranac Lake!
Stayed 2 nights in Apr 2025

8/10 Good

David E

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Our room was in the back, so it was quiet. Rooms in front may not be. We liked our bed and the size of the room, but there wasn't enough lighting. Along with this, the shower was poorly designed and the coffeemaker didn't work. Also, the hotel stairwells were dirty.
Stayed 2 nights in May 2025

6/10 Okay

Nick

Business traveller
Liked: Staff & service
Very outdated, facility, and the towels thin like a paper.
Stayed 1 night in May 2025