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INNSiDE by Meliá Liverpool

4.0 star property

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Photo gallery for INNSiDE by Meliá Liverpool

Innside Twin Room | 1 bedroom, free minibar, in-room safe, blackout curtains
Front of property
Lounge
Lounge
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
43 Old Hall Street, Liverpool, England, L39LQ
  • Cavern Club
    ‪8 min walk‬
  • Royal Albert Dock
    ‪14 min walk‬
  • The Beatles Story Museum
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for The Liverpool Condo

32-inch Smart TV with digital channels, TV

The Liverpool Condo

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Studio

View from room

The Studio

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Innside Twin Room

1 bedroom, free minibar, in-room safe, blackout curtains

Innside Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for The Townhouse

1 bedroom, free minibar, in-room safe, blackout curtains

The Townhouse

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Studio (2+1)

32-inch Smart TV with digital channels, TV

The Studio (2+1)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Townhouse (2+2)

1 bedroom, free minibar, in-room safe, blackout curtains

The Townhouse (2+2)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Innside Room

1 bedroom, free minibar, in-room safe, blackout curtains

Innside Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Connecting Rooms (The Townhouse)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Connecting Rooms (The Townhouse)

  • 73 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Innside, Room, River View

1 bedroom, free minibar, in-room safe, blackout curtains

Innside, Room, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Connecting Rooms (The Liverpool Condo)

32-inch Smart TV with digital channels, TV

Room, Connecting Rooms (The Liverpool Condo)

  • 73 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Innside, Room, River View

1 bedroom, free minibar, in-room safe, blackout curtains

Innside, Room, River View

  • 25 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Innside, Room, Connecting Rooms

Eco-friendly toiletries, hair dryer, towels

Innside, Room, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Innside, Room, Connecting Rooms, River View

1 bedroom, free minibar, in-room safe, blackout curtains

Innside, Room, Connecting Rooms, River View

  • 48 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

INNSiDE by Meliá Liverpool

Hotel with a restaurant, a quick walk to Royal Liver Building
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
INNSiDE by Meliá Liverpool offers 207 air-conditioned accommodations with free minibar items and laptop-compatible safes. 32-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
The breakfast at INNSiDE by Meliá Liverpool gets high marks from our customers. During your stay, you're just a quick walk from Cavern Club. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Gino D'acampo Old Hall St
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 10-minute walk of Royal Liver Building and Cavern Club
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at INNSiDE by Meliá Liverpool. A complete renovation of INNSiDE by Meliá Liverpool was completed in June 2021.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Gino D'acampo Old Hall St – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Gino D'Acampo 360 Sky Bar – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gino D'Acampo 360 Sky Bar
  • Gino D'acampo Old Hall St

Things to do

  • Bicycle tours
  • Gym

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Nearby parking fee: GBP 12 per day (656 ft away)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Innside Liverpool
Innside By Melia Liverpool
INNSiDE by Meliá Liverpool Hotel
INNSiDE by Meliá Liverpool Liverpool
INNSiDE by Meliá Liverpool Hotel Liverpool

INNSiDE by Meliá Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 661 reviews
Rating 8 - Good. 108 out of 661 reviews
Rating 6 - Okay. 21 out of 661 reviews
Rating 4 - Poor. 10 out of 661 reviews
Rating 2 - Terrible. 10 out of 661 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my faves

One of my favourite hotels. Modern, clean, good service. Excellent!
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent property. Good location. Spacious room with comfortable bed. Appreciated the extra touch in room for my wife’s birthday. Quick lift between floors as we stayed on 14th floor looking out to the docks. Good buffet breakfast and was able to order extra poached eggs. Disappointed they didn’t have real HP sauce! Really disappointed with dinner and service. After placing dinner order of two courses to start with the next time we were attended to by staff was fifty minutes later to tell us that what we had ordered for starter was no longer available. Then on receiving starters a further thirty minutes later was really disappointed with cold so called bruschetta. From being seated til receiving main course it was two hours later. At no point during these two hours were we offered any further drinks. During this time other people had arrived after us, been fed and watered and had paid and left. We could also see the chefs clearing away and packing up food. Don’t see how it take this long to make a butterflied chicken breast, which was definitely not fresh as it was so tough, and a spag bol. By this stage no one else was left in the restaurant. We decided to have a desert before leaving which was also terrible, so called Ferrero Roche ie. a chocolate mouse with a f.r. Sweet still in its wrapper placed on top. Terrible food, terrible service and some ridiculous. Had planned to spend the rest of the night in roof top bar but as dinner service took so long got only one drink sht
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will definitely be back
Stayed 1 night in Mar 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and enjoyable stay in a really good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Liverpool….

We love this hotel, which is the best in Liverpool in our opinion. It is very attractively designed and the rooms are bright, very clean and some have wonderful views across the Mersey. Breakfast is an excellent buffet with a very good range of options. Moreover, the staff are absolutely wonderful and couldn’t be more helpful with any aspects of your stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool stay

Nice hotel well situated for the City and waterfront
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms are chic and clean. View was fantastic. Service is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Thesalona Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean, comfortable hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

derek

Travelled with family
Liked: Property conditions & facilities, room comfort

Great location.

Spotless rooms, great location. Good value, easy check-in.
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 1 night in Dec 2024

4/10 Poor

Medhat

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The reception staff were rude many times to us. Especially an employee named Michael. Despite our repeated assurances that only three guests are staying in our room, we have faced continuous accusations and even threats of eviction, which has made our experience deeply unpleasant. To clarify: • Our booking initially included one room for two guests for a week and another room for two nights for three guests. • Instead of the three guests checking out, we requested to upgrade the remainder of our stay to a suite that accommodates three guests—a request that was made openly and in accordance with hotel policies. • If the issue had simply been a booking mistake that required an extra charge, we would have gladly paid to resolve it. However, instead of communicating this professionally, staff members jumped to conclusions and falsely accused us of having additional guests. The accusations were based on completely standard and reasonable requests, such as: • Extra Key Cards – A common request when traveling, which has never been an issue at hotels worldwide. • Extra Duvets – A normal request due to the cold weather. • A Family Member Exchanging Bags – A brief visit that does not violate any reasonable hotel policy. Additionally, a receptionist personally visited our room at night, saw that only three guests were present, and acknowledged our situation. During this visit, we also mentioned that the bed had been changed to a king size, and she informed us that housekeeping was
Stayed 7 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Went for a birthday celebration and our room was upgraded which was brilliant. Reception and Skybar staff were very good.Room and hotel generally was very clean and we enjoyed a visit to the Skybar. Only slight downside was that some staple items on the breakfast buffet eggs/bacon/sausage took a long time to replenish and staff were scarce
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

It was very smart , nice bar and clean. Breakfast was excellent.
Stayed 1 night in Dec 2024

8/10 Good

Eilis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and Comfortable

The hotel is set back a little from the main road at the docks but as this was not our first time in Liverpool, and we knew our way around, we were happy with the location. The hotel was lovely and everyone front of house made us feel very welcome. The open plan bathroom was not ideal but, if I were travelling by myself I would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, for the most part, jelly beans and balloons were a nice touch for our anniversary and birthdays celebrations. But two things slightly took perfection away: -it was lovely and quiet apart from hearing the sky bar bass from the 18th floor (we stayed on 15th) - we had booked drinks at the sky bar and got given a discount for it but at no point were we told that we needed to go down to the ground floor before we are allowed to go up, so we spent 15 mins trying to up 3 floors to the sky bar. So we were late for our reservation.
Stayed 1 night in Feb 2025

10/10 Excellent

Siu Pun

Liked: Amenities
convenient, efficient, and room is clean
Stayed 1 night in Feb 2025