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"Good lication, friendly cleaners, bar & reception staff. Nice rooms, but beware if booking a premium room, as their bathrooms have a missing 4th wall ... " More
25 Apr 2019 by Azucena
Dear Guest, Thank you for your. We really appreciate you taking the time to share your recent stay at Aqua Hotel Bertran Park. We are happy to hear that all our team that came into contact with you from reception to room service treated you with friendliness and that you find the room you stayed nice in spite of the design of the bathroom. The point raised by you about the cold beans has been noted and will be brought to the attention of the concerned department. We have to agree with you about the beautiful places you recommend. For sure they deserve a nice walking around the cliffside to enjoy the sights next to the sea. I do hope we have the opportunity to welcome you back in the near future Yours sincerely, Guest experience agent Aqua Hotel Bertran Park
7 Jul 2019 by Azucena
Dear guest, Thank you for your review and for choosing our hotel for your Lloret de Mar visit. The whole team of Aqua Hotel Bertran Park are delighted that you enjoyed your stay with us and hope we can welcome you back soon for another great stay. We will be always looking forward to welcoming you again. Kind regards, Guest experience agent Aqua Hotel Bertran Park
28 May 2019 by Azucena
Cher client, Merci pour votre commentaire suite à votre séjour. Nous sommes ravis que vous ayez été satisfaite de nos prestations et apprécions votre compliment au personnel. Nous nous réjouissons que vous ayez trouvé la chambre qui vous a été attribuée à votre convenance. Nous nous excusons pour le déragement que vous avez eu par les bruits des alentours. Au grand plaisir de vous accueillir à nouveau trÚs bientÎt. Meilleures salutations, Guest experience agent Aqua Hotel Bertran Park
29 Jul 2018 by Azucena
Dear Marina, Thank you for stating your comments about your stay at Aqua Hotel Bertran Park. We are advertised as an adult-recommended hotel not an adult-only hotel what means that guests of all ages are welcome and in fact we are pleased to accomodate customers of all kind (adults, families, elderly an young people people) and nationalities. Lloret de Mar is a lively and lovely town with a main beach and nearby beaches that can be visited by car or by public transport. Our staff is always at our guestsÂŽ disposal to give all the required information. We are sorry that you missed the opportunity to enjoy the different options. We are sorry about your decision of not coming back but if you change your mind and give us another chance we will be very pleased to welcome you back. Kind regards, Aqua Hotel Bertran Park
24 Jul 2018 by Azucena
Dear guest, We are very pleased to know that you had a super stay at Aqua Hotel Bertran Park. Lloret de Mar is a lovely resort well known all around the world where tourists of all kind and nationalities are always welcome: families, young people, couples⊠and all of them depending on their interests will find something suitable. Tolerance is very important, but above all respect for the others. All in Lloret work hard to make our tourists enjoy their holidays and leave our town with an unforgettable memory. We are looking forward to welcoming you on your next visit in Lloret de Mar. Kind regards, Aqua Hotel Bertran Park
All-inclusive room rates at AQUA Hotel Bertran Park are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
