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Petit Palace Chueca

Property class: 3

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Photo gallery for Petit Palace Chueca

A hotel room with a bed, a desk, and a view of a building through a balcony door.
A narrow street with buildings featuring ornate facades and balconies.
A modern lobby with a seating area, a reception desk, and artwork on the walls.
A modern hotel lobby with a long wooden reception desk, black lamps, and a wall adorned with framed artwork.
A hotel facade with black awnings, large windows, and a sign indicating it is a hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
Calle de Hortaleza 3, Madrid, Madrid, 28004
  • Place, Casino Gran Via
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Quadruple Room

A hotel room with a large bed, a chair, a bunk bed, and a view of a balcony with wrought iron railings.

Quadruple Room

9.2 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a chair, a bedside table with a phone, and a decorative wall panel.

Standard Double Room

9.2 out of 10
Wonderful
(57 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room, Terrace

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Petit Palace Chueca

Along with a business centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Petit Palace Chueca offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. 26-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Petit Palace Chueca's great location. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and Casino Gran Via
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Petit Palace Chueca.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 30 per day (2625 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Hotel Ducal Chueca
Hotel Petit Palace Chueca Madrid
Hotel Petit Palace Ducal Plus
Petit Ducal Chueca
Petit Palace Ducal Chueca Plus
Petit Palace Ducal Plus
Hotel Petit Palace Ducal Chueca Plus Madrid
Petit Palace Ducal Chueca Plus Madrid
Hotel Petit Palace Ducal Chueca Madrid
Petit Palace Ducal Chueca Madrid
Petit Palace Ducal Chueca
Petit Palace Chueca Madrid
Petit Palace Chueca
Petit Palace Chueca Hotel Madrid
Petit Palace Chueca Hotel
Hotel Petit Palace Ducal Chueca Plus
Hotel Petit Palace Chueca
Hotel Petit Palace Ducal Chueca
Petit Palace Chueca Hotel
Petit Palace Chueca Madrid
Petit Palace Chueca Hotel Madrid

Petit Palace Chueca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good place to stay, great area!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Taner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Laureine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays. Excellent hotel
Stayed 5 nights in May 2026
Verified review

8/10 Good

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and centrally located.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful and very convenient for the night life
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
W Very good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great view from our sixth floor room and the vintage elevator was a treat - we ended up staying a second time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little coffee shop on the lobby
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zita Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for exploring Madid's big museums. Breakfast provided a good start to the day. Staff very helpful
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We had a terrace with a beautiful view. THe breakfast was fantastic. Room was clean and staff was wonderful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect size and clean room.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, and the vintage elevator was a classic touch. Had a fab view of Gran Via from our sixth floor room - and so central - we ended up returning and staying a second time. Will deffo go back again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful renovation and a terrific location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 4 nights in Madrid.....very well located and all the sites are walkable if you are in relatively good shape...if not...madrid metro while sometimes crowded is convenient easy to use and safe....breakfast is super...get a balcony for an even nicer experience, 4 stars
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Geo

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and excellent staff. Great location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Junior

Liked: Cleanliness, staff & service
Staff was professional and friendly, room was spotless, comfortable.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Navjoot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine, in a busy and central location but the rooms somehow were quiet. But the room is very room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Eypsa

Liked: Cleanliness, property conditions & facilities
Clean Rooms, Exceptional service
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful transformed 19th century mansion with original lift in the heart of Cheuca. Perfect location for exploring Madrid on foot. Room has all mod cons, kettle,iron,mini bar but tastefully decorated to suit its former glory. Really friendly staff and a really good choice for breakfast including hot and cold options.Super comfy bed and large rain shower making my stay a very enjoyable one. Hope to return in the future.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

shuk yee

Liked: Cleanliness, staff & service, amenities
很讃，去哪兒都方便，staffs are very friendly with good recommendations. The breakfasts (w/ additional charge) is excellent. Perfect location for shopping, food, Flamingo show, and local tour. The hotel is clean & stylish, I am glad I booked this hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. The cleaning team did a wonderful job
Stayed 4 nights in Feb 2026