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 Marrakech •1 Room
 Marrakech • 1 Room
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Palais Khum

3.5-star property
2, Derb El Hammaria, Dar El Bacha, Marrakech, 09 725 22 184
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4.7 out of 5
Exceptional!
See all 10 ebookers Reviews

"This hotel is ideally located, the building is beautiful and restful, the rooms are tastefully decorated in an authentic style with everything you nee ... " More

By a verified traveller on Sun 16 Sep 2018

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€176* Per night/room 28 May - 29 May

Luxury Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Palais Khum, you're just a quick walk from Dar el Bacha Palace. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to facials, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Marrakech Plaza
  • Airport shuttle service available for a fee

Palais Khum ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palais Khum

Everyone (6)
5 out of 5
This hotel is ideally located, the building is beautiful and restful, the rooms are tastefully decorated in an authentic style with everything you need and most important the staff and management know how to provide a comfortable, efficient but discrete service. I could not recommend it more.

Posted by , from Somerset on 16 Sep 2018

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5 out of 5

Great hotel, great location in the old town

Great staff always attentive. We were given a mobile phone to use in an emergency. Didn't need it but a great touch to give confidence in exploring a place where there are no road signs. Had a wonderful hamam+massage at the hotel (twice) well worth it. The location was perfect we walked to all the attractions and experienced more this way than if we had taxi'ed. Tip: to do this use a phone/gps device to backup understanding of the tourist maps or download a walking guide to your phone.

Posted by , from Tamworth, England on 21 Sep 2017

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5 out of 5
Wir waren sehr zufrieden.

Posted by on 26 Nov 2022

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4 out of 5
sehr freundlich, wunderbare Dachterrasse, gut gelegen

Posted by on 2 Dec 2019

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4 out of 5
Hôtel original et charmant personnel agréable. Restauration à améliorer

Posted by on 27 Dec 2018

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5 out of 5
Nous avons passé un très agréable séjour au Plais Khum. Le personnel était au petit soin avec nous et très soucieux de notre bien être.Un grand merci à Omar pour son écoute et son sérieux. Nous recommandons vivement cet endroit de charme et de détente

Posted by , from Genève on 15 Nov 2018

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5 out of 5
un super sejour dans un beau riad, joliment decoré, confortable et calme, emplacement ideal pour les visites, un personnel très attentionné et courtois , toujours soucieux de votre confort bref au petit soin. Le restaurant est un plus à des prix raisonnables, bonne cuisine, des sorties peuvent être organisées directement par l'hotel à des prix raisonnables, J'avais reservé une suite junior, grande chambre, lit confortable, avec petit espace terrasse, j'ai du changer de chambre avec un surclassement dans une suite, celle-ci etait très spacieuse et confortable, avec deux terrasses, le riad est decoré avec beaucoup gout, bref un endroit calme et agrable, vraiment à recommander!

Posted by on 9 May 2018

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5 out of 5

Superbe riad

Tres belle acceuil de tout le personnel du riad avec le sourire et la gentillesse . Tres belle decoration et belle emplacement a recommander

Posted by , from lyon on 27 Jan 2018

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4 out of 5

Très bel hôtel

Très bel hôtel où nous avons passé un séjour très agréable. Le personnel y est dans l'ensemble aux petits soins mais aussi malheureusement inégal (bémol pour les interlocuteurs du petit déjeuner). Excepté les deux journées de piscine non chauffée pour cause de nettoyage, nous nous y sommes sentis très bien et recommandons sans problème !

Posted by , from Courbevoie on 16 Jan 2018

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5 out of 5

definitely one of the best hotels I have stayed at

Pros: close to all the sightseeing-musts, breakfast à la carte, hotel stuff, service, luxury but not snobby
Cons: the only little point I have is the quality of the mattress... felt a bit like a bathtub.
Location: within walking distance to all places in Marrakech city (30min to Gueliz or Jardin Majorelle) everything else is closer...
It was my first time in Marrakech and I got this hotel recommended from a friend. We were highly satisfied with our choice!!

Posted by on 3 Oct 2017

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About the Palais Khum

Location 2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000

Property Features

Palais Khum offers its guests a full-service spa and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and a library are also featured at Palais Khum. Smoking is allowed in designated areas at this 3.5-star Marrakech hotel.

  • 10 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Marrakech Central Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Palais Khum offers 10 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

On-site venue – This restaurant specialises in Moroccan cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Palais Khum

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and cash. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at midnight
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palais Khum Hotel Marrakech
  • Palais Khum Hotel
  • Palais Khum Marrakech
  • Palais Khum
  • Palais Khum Hotel
  • Palais Khum Marrakech
  • Palais Khum Hotel Marrakech

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.