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Homewood Suites Southwind - Hacks Cross

3.0 star property

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Free daily on-the-go breakfast
Sports facility
Meeting facility
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 1,006 reviews
The price is €84
includes taxes & fees
14 Sept - 15 Sept
Four Points by Sheraton Memphis Southwind

About this property

Homewood Suites Southwind - Hacks Cross

Hotel in Memphis with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites Southwind - Hacks Cross. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • 6 minutes on foot from Shoppes At Hacks Cross and a 2-minute drive from Cotton Plant Shops
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary food/drink shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 526 reviews
Rating 8 - Good. 121 out of 526 reviews
Rating 6 - Okay. 70 out of 526 reviews
Rating 4 - Poor. 71 out of 526 reviews
Rating 2 - Terrible. 52 out of 526 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Keosha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025

6/10 Okay

Hayden

Stayed 3 nights in May 2025

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot for comfort!!!

3 nights stay at the hotel. 2 nights no A/C in Memphis. Area hotels were booked due to basketball tournament. Finally switced rooms the night before we left. Maintenance tried to service the unit to no avail. Breakfast crew were very nice and the food was good. Denise kept our spirits up and was extremely pleasant our entire visit. We were given a refund for 1 day but I feel it should have been for 2.
Stayed 3 nights in May 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick Somewhere Else

Disaster from the time we arrived. First room had a dirty, broken toilet. The second room had a broken refrigerator. Third room, they gave me dirty flat sheets for the sofa bed.
Stayed 3 nights in May 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Breakfast hostess chewed me out for using the egg spoon to scoop breakfast meat.
Stayed 1 night in May 2025

10/10 Excellent

NIKESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 2 nights in May 2025

4/10 Poor

Theresa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty sheets were not changed. Room amenities were not ready for the amount of guest for the room. House cleaning did not come in to restock.
Stayed 2 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

So so

We have stayed here before 3 or 4 times this time, we've decided that we will not return to this property. The room above us had something crazy going on. My husband had to get up at four a m to go knock on their door. Leather chairs in the kitchen had been peeling and sheds all over the place.
Stayed 2 nights in May 2025

2/10 Terrible

Jacqueline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Ladoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
Stayed 4 nights in Apr 2025

6/10 Okay

Melanie

Stayed 1 night in Apr 2025

8/10 Good

Samekia

Stayed 1 night in Apr 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need an upgrade.

It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Stayed 1 night in Apr 2025

10/10 Excellent

Ty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the Staff was amazing
Stayed 3 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Mar 2025

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