Homewood Suites Southwind - Hacks Cross

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Free daily on-the-go breakfast
Sports facility
Reception
Meeting facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Homewood Suites Southwind - Hacks Cross

Hotel in Memphis with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites Southwind - Hacks Cross. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • 6 minutes on foot from Shoppes At Hacks Cross and a 2-minute drive from Cotton Plant Shops
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary food/drink shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 209 out of 517 reviews
Rating 8 - Good. 121 out of 517 reviews
Rating 6 - Okay. 67 out of 517 reviews
Rating 4 - Poor. 69 out of 517 reviews
Rating 2 - Terrible. 51 out of 517 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Stayed 1 night in Apr 2025

8/10 Good

Samekia

Stayed 1 night in Apr 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need an upgrade.

It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Stayed 1 night in Apr 2025

10/10 Excellent

Ty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the Staff was amazing
Stayed 3 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t available. They gave us 2 rooms far away from each other. We had to split up & didn’t really feel safe. The elevator didn’t work so we had to carry all our luggage up the stairs. The bed sheets were dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

4/10 Poor

JOSILYN GANT

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Aris, Cicero

Liked: Amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchette was very nice with a full sized fridge, stovetop and a dishwasher! The shower was very nice with perfect water pressure. Everything was comfortable and clean. Our stay was very pleasant and we enjoyed the complimentary water!
Stayed 1 night in Mar 2025

6/10 Okay

Christy

Travelled with family
Disliked: Property conditions & facilities
The receptionist was nice. The refrigerator in our suite didnt work, she offered a downgraded room that was a handicap accessible studio. No discount or compensation offered nor did she try to reach out to make it right. Being that it waa overnight we settled. Furniture was extremely worn and the halls had a weird smell. Bed was comfortable though
Stayed 1 night in Mar 2025

10/10 Excellent

Jamiracle

Stayed 2 nights in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. Each time is a little different. Breakfast has gone down a little. We ordered in our second and last morning
Stayed 2 nights in Mar 2025

10/10 Excellent

Mindi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Traveon

Stayed 1 night in Feb 2025

10/10 Excellent

Diona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

It was good only problem the shower drips an when you take a shower water runs all over the floor the never came to fix it
Stayed 2 nights in Feb 2025

10/10 Excellent

Dusty

Stayed 3 nights in Feb 2025