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Diez Diez Collection

4.0 star property
VIP Access

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Terrace/patio
Front of property – evening/night
Terrace/patio
Suite Scabal | Premium bedding, free minibar, in-room safe, blackout curtains
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
487 Calle 37, Centro, Mérida, YUC, 97000
  • Place, Yucatan International Convention Center
    ‪10 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪11 min walk‬
  • Place, Mérida Cathedral
    ‪6 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Estudio

Estudio | Premium bedding, free minibar, in-room safe, blackout curtains

Estudio

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Scabal

Suite Scabal | Premium bedding, free minibar, in-room safe, blackout curtains

Suite Scabal

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Panerai

Suite Panerai | Premium bedding, free minibar, in-room safe, blackout curtains

Suite Panerai

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mercedes-Benz

Suite Mercedes-Benz | Premium bedding, free minibar, in-room safe, blackout curtains

Suite Mercedes-Benz

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Diez Diez Collection

Colonial hotel with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services and dry cleaning. Housekeeping is available on request.
Diez Diez Collection offers 8 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Diez Diez Collection. During your stay, you're just a quick walk from Paseo de Montejo. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Paseo de Montejo and 13 minutes on foot from U.S. Consulate General Mérida
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Diez Diez Collection.

Smoking is allowed in designated areas at this 4-star Mérida hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Rooftop – On-site rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 400 to 1,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rooftop

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 2019
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and noon
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Children 18 years old and younger aren't allowed at this property.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

DIEZ DIEZ COLLECTION Hotel
DIEZ DIEZ COLLECTION Mérida
DIEZ DIEZ COLLECTION Hotel Mérida

Diez Diez Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 238 reviews
Rating 8 - Good. 40 out of 238 reviews
Rating 6 - Okay. 13 out of 238 reviews
Rating 4 - Poor. 4 out of 238 reviews
Rating 2 - Terrible. 2 out of 238 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superbe hôtel décoré avec goût

Stayed 2 nights in Aug 2025

8/10 Good

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Diez Diez. The rooms are beautiful and uniquely designed. Perfectly located just across from Paseo Montejo. Our room was a little loud, but they accommodated us to another one that was perfect. Staff is very friendly and made sure our stay was a memorable one.
Stayed 3 nights in Aug 2025

10/10 Excellent

Armando

Stayed 2 nights in Jul 2025

10/10 Excellent

Ingried V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, modeno y sevicio estupendo

El hotel esta muy moderno y padre. Limpio y tienen muchos detalles de atencion. La comida en el restaurant esta muy rica.volveria a volver a quedarme en el y esta auper bien ubicado de una calle muy importante llena de resturantes..
Stayed 4 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Google Service People very friendly Close to down town
Stayed 3 nights in Nov 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property overall however: 1. Please change your pillows. Worst pillows of any hotel I have stayed in 2. Please limited volume levels during the day. People are paying to stay at a hotel, not a club
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing & friendly service

We stayed at the Diez Diez Collection to celebrate my partner's 30th birthday. From the moment we booked, the hotel staff was super responsive. I wanted to set up a few things in the room beforehand and the hotel staff was happy to help. When we arrived we were greeted with a welcome mocktail and provided with an upgrade which was incredibly kind of the staff. The room was large and very comfortable. All of the staff were attentive and kind the entire time. We also ate dinner at the on-site restaurant Fronto - the food was delicious and the service was fantastic. I would highly recommend Diez Diez and hope to stay there again in the future!
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Jul 2024

8/10 Good

Gildardo

Stayed 1 night in Jun 2024

10/10 Excellent

George

Stayed 3 nights in Jun 2024

6/10 Okay

Bruno Lopez Villa

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito pero no vale lo que cuesta .
Stayed 2 nights in May 2024

10/10 Excellent

tricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and amazing staff. Thank you
Stayed 2 nights in May 2024

10/10 Excellent

manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estilo y muy buena localización de la propiedad
Stayed 1 night in May 2024

10/10 Excellent

Francisco

Stayed 1 night in Apr 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I've visited

The hotel is really amazing. In particular, the people who work at the hotel are simply awesome people. From Oscar and Alexandra at the front desk, Louis the Manager, Rudy at the Bar and Moses and Adrian at the restaurant--all lovely human beings who made my stay special. The only issues that I had were that my room was exactly beside the bar--so the noise level was not great and also there are no rails or clear lighting on the multiple stairs--an issue for those with some mobility issues.
Stayed 5 nights in Mar 2024

8/10 Good

Diana, La Paz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel just a block from the Paseo Montejo. If you have mobility issues, make sure you don’t get one of the rooms upstairs, since you’ll need to go up a flight of stairs (some w/out a handrail) and then down a flight of stairs. Fortunately, the hotel staff was very accommodating and were able to move me to another room.
Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. Service was excellent. I fell ill during my stay and the staff was very empathetic and assisted my wife in every way possible to keep us comfortable until I was able to travel and return home. Service above and beyond.
Stayed 5 nights in Feb 2024

10/10 Excellent

genevieve Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every moment in this hotel. The staff is amazing and solve any problem you might encounter in the next 5 minutes. They are friendly. The hotel is beautiful. The breakfast is delicious. The jazz night was amazing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the hotel location and the building in general. The rooms are very nice, clean and with amenities to drink and prepare coffee. Showers work perfectly. We didn’t like that the hotel has no parking, however we left our car on the street and nothing happened to our car.
Stayed 2 nights in Jan 2024

10/10 Excellent

JEANETTE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion, servicio y la comidad deliciosa. lo unico es ue me quede en la habitacion 7 y hay ruido de la calle que te despierta muy temprano. Ademas de la coladera de la regadera salia un olor a caño cuando el hotel se lleno. volveria gustosa. muy recomendable
Stayed 6 nights in Dec 2023

10/10 Excellent

Gerardo

Stayed 2 nights in Dec 2023

6/10 Okay

Rodolfo

Stayed 4 nights in Dec 2023

6/10 Okay

Rodolfo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Cuidado cobros fuera de lugar

El SERVICIO, en términos generales muy bien por parte de gente como Aarón, Eduardo y Rudy en la recepción, BAR y RESTAURANTE, sin embargo tuvimos una situación muy incómoda con la gerencia que nos cobraron un Duvet por un daño que en teoría lo hicimos. Nunca antes había estado en una situación similar. Revisando reseñas nos dimos cuenta que a unos huéspedes anteriormente les quisieron cobrar una cafetera.
Foto del Duvet que supuestamente dañamos
Daño que supuestamente hicimos al Duvet
Stayed 4 nights in Dec 2023