Grand Beach Hotel Surfside

4.5 star property
VIP Access

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Photo gallery for Grand Beach Hotel Surfside

3 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Lobby sitting area
Lobby lounge, poolside views, open daily
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Housekeeping
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
9449 Collins Avenue, Surfside, FL, 33154
  • Surfside Beach
    ‪3 min walk‬
  • Bal Harbour Shops
    ‪5 min walk‬
  • Bal Harbour Beach
    ‪5 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, Multiple Beds (2 Bedroom Sunset View King Queen)

  • Bay view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 2 Single Beds (Partial Ocean View Two Bedroom King)

  • Ocean view
  • Sleeps 6
  • 2 Single Beds

Room, Multiple Beds, Ocean View (2 Bedroom Oceanfront King / Queen)

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Suite, 1 King Bed (Ocean View King)

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Pool View Queen ADA)

  • Sleeps 4
  • 1 Queen Bed

Standard Suite, 1 King Bed, Pool View (Pool View King)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean View Queen)

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean Front Queen)

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

Standard Suite, 2 Double Beds (Standard Double Suite)

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

  • Ocean view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Standard Suite, 1 King Bed, City View (Sunset View King)

  • Bay view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed (Standard King)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Ocean View (2 Bedroom Suite Oceanfront King 2 Dbl)

  • Ocean view
  • 100 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 1 Queen Bed, Accessible (ADA Accessible Sunset View Queen)

  • Sleeps 4
  • 1 Queen Bed

Room, 2 Bedrooms, City View (Two Bedroom Sunset View King King)

  • 92 sq m
  • Sleeps 6
  • 2 King Beds

Room, 3 Single Beds (Partial Oceanview 2 Bedroom Queen Dbl)

  • Ocean view
  • 100 sq m
  • Sleeps 6
  • 3 Single Beds

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About this property

Grand Beach Hotel Surfside

Luxury hotel on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Grand Beach Hotel Surfside's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Grand Beach Hotel Surfside offers 268 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Grand Beach Hotel Surfside's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Surfside Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine and a beachfront location while dining at La Plague
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 4 hot tubs
  • Indulge with manicures and pedicures, body scrubs or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the beach and the location
  • Just a 3-minute walk from Surfside Beach and 5 minutes on foot from Bal Harbour Shops
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Beach Hotel Surfside, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a fitness centre, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Surfside hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Plague – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Sky Bar – This rooftop bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Lobby Poolside Bar – This poolside lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
Market Place – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Plague
  • Lobby Poolside Bar
  • Market Place
  • Sky Bar

Things to do

  • 3 outdoor pools
  • 4 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 9,000 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 64.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 for adults and from USD 22 for children
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Beach Hotel Surfside
Grand Beach Surfside
Surfside Grand Beach Hotel
Grand Beach Hotel
Grand Beach
Grand Beach Surfside Surfside
Grand Beach Hotel Surfside Hotel
Grand Beach Hotel Surfside Surfside
Grand Beach Hotel Surfside Hotel Surfside

Grand Beach Hotel Surfside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 502 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marla, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Our shower door handle was broken. We were never told about yoga on the rooftop and we were not given complementary drinks when we arrived. We would have loved more information upon check-in as we did not know we could use the facilities across the street either. After we checked out we were giving a hard time about our daughter‘s bracelet being off, when we tried to use the rooftop pool. a better system has to be in place other than those plastic uncomfortable bracelets. Other than that, we will return again. It was lovely and quiet, but the rooms should be checked for broken items before people check-in as it was a safety hazard.
Stayed 3 nights in Mar 2025

10/10 Excellent

HARRY

Stayed 2 nights in Mar 2025

2/10 Terrible

carlo Del

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problems with the air conditioner the television & toilet service to get things fixed. cleanliness ,food is terrible. Drinks are way overpriced and the majority of the guests with the long hair curls ,beards and strings hanging from their pants is overwhelming. They are extremely rude people and not hygiene. friendly will never return Even if it was offered for free.
Stayed 4 nights in Mar 2025

8/10 Good

mona

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Rogerio

Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

2/10 Terrible

Shalom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room got sandy & bed bug on linen
Stayed 2 nights in Feb 2025

6/10 Okay

yehuda

Stayed 2 nights in Oct 2024

8/10 Good

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and clean
Stayed 1 night in Feb 2025

8/10 Good

Grace, BEVERLY HILLS

Stayed 6 nights in Feb 2025

2/10 Terrible

vivian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with my stay here . Supervisor was extremely rude and not accommodating
Stayed 4 nights in Feb 2025

10/10 Excellent

Jaguar

Stayed 2 nights in Feb 2025

6/10 Okay

Gerhard

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service and check in efficiency has dropped since our last visit.
Stayed 1 night in Feb 2025

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Feb 2025

8/10 Good

Brenda, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy that we had to wait over an hour for towels by the pool downstairs in the afternoon
Stayed 2 nights in Feb 2025

2/10 Terrible

janice

Travelled with partner
Disliked: Amenities
A terrible nightmare, half the rooms have broken air conditioning, bad plumbing. The common area restrooms are filthy. They do not honor guaranteed check in at 4 PM. We had to change rooms three times including after unpacking and settling in due to a toxic gas leak from the air-conditioning unit in our room. No one answers at the front desk. We nearly called the fire department. Zero effort and zero management- if you need help for anything there’s no Concierge no management absolute horrible experience. Despite two in person messages, phone messages and two emails over the course of one week we had no response whatsoever from management to our emails and concerns. You could not pay me to stay at this place ever again. The only good thing is the location and one employee at the restaurant along with one employee at baggage/valet.
Stayed 6 nights in Feb 2025

10/10 Excellent

Yaakov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't feel anything different from being a VIP.
Stayed 4 nights in Feb 2025

6/10 Okay

Purnendu

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel and great location, but service was horrible. No one ever answered the phone at the front desk. Sometimes there would be no one at the front desk, even at peak daytime hours. It often took 15 minutes just to get down the elevator to the lobby. The valet was expensive and the line was always long. They didn’t take calls or texts to order your car. You had to physically go down to the valet and then wait on average another 15 minutes for them to pull it around. When we arrived neither of the TV’s worked. One night there was no hot water. The cleaning staff were very rude.
Stayed 3 nights in Feb 2025

2/10 Terrible

isaac

Stayed 3 nights in Feb 2025

6/10 Okay

Joan Hedy

Disliked: Property conditions & facilities
It’s a great hotel with a great location but it desperately needs a renovation. There are 3 elevators and only two were working. Daily one of the two were not working which left one elevator for the entire hotel.
Stayed 6 nights in Feb 2025

4/10 Poor

David

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Horrible services and kept slapping on fees
Stayed 3 nights in Feb 2025

10/10 Excellent

sardar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Ron

Stayed 2 nights in Feb 2025

4/10 Poor

Lisabeth

Liked: Cleanliness
Disliked: Amenities
Was really looking forward to staying at the Grand Beach Surfside as I had heard good things. While the location is good the hotel was chaotic. Not enough staff. The rooms are clean and fine but the air conditioners are extremely loud making it impossible to sleep at night. There is no where to get a snack after 9 pm. The beach amenities are poor. They would not put up umbrellas stating that they weren’t allowed yet all of the hotels surrounding the hotel had their umbrellas up. If you left your chair it would be given away. I asked for a later check out and they agreed for one hour as my flight was delayed. I had housekeeping staff bugging me 3 times during that time frame to leave and it was within that time frame. A green juice in the morning was over $14 US. Crazy. My friend was put into an accessible room with a broken shower head and no hot water. They were very unhelpful. I don’t think I would chose to stay here again even though I did like the location in Miami b
Stayed 4 nights in Feb 2025