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Hotel Metro, Autograph Collection

4.0 star property

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Photo gallery for Hotel Metro, Autograph Collection

Lobby
Exterior
Reception
Lounge
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
411 E Mason St, Milwaukee, WI, 53202
  • Place, Pabst Theater
    ‪5 min walk‬
  • Place, Milwaukee Art Museum
    ‪10 min walk‬
  • Place, Veteran's Park
    ‪11 min walk‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Metro, Autograph Collection

A fitness centre, a rooftop terrace and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and free use of bicycles are on-site. Housekeeping is available on request.
Hotel Metro, Autograph Collection offers 63 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Milwaukee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Metro, Autograph Collection, you're just a quick walk from Milwaukee School of Engineering. Enjoy features like free WiFi in public areas, plus a gym and a 24-hour business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Lake Michigan and Baird Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Metro, Autograph Collection offers its guests a fitness centre and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel Metro, Autograph Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Milwaukee hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Things to do

  • Free bicycle rentals
  • Gym
  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (107 centimetre high)
  • Lift (183 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1937
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Hotel Metro, Autograph Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Nice spot and greet size rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bran

Location was ideal. Valet service and front desk did a really nice job.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Nice hotel and area. Super clean and well taken care of.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well laid out and clean. Everything was extremely comfortable. The best part was the staff! From the front desk to the valets to the service in the breakfast room, everybody was incredibly nice and welcoming.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge nice room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well maintained property! Loved it
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel is close to a lot of restaurants and venues.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom could have been cleaner, hair in drains
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco At Its Finest

Always amazing stay at the Metro. Brandon, our concierge, was super helpful and very accommodating. One of our favorite places to go.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great rooms.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Restaurant was great valet was friendly and quick
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at the hotel metro! Stayed during summerfest, and it was very convenient to walk to and from the festival grounds!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean facility in the heart of downtown.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heat control was broke and we needed to have the staff open windows to cool down the room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort

Adequate but not great

Be advised that check-in is at 4pm, not 3pm as is stated on Hotels.com, so plan accordingly. On both nights we were there, room service trays with visibly unfinished food were left for hours in the hallway which was unsightly and gross. Otherwise, the hotel is fine and comfortable for a short stay. Rooms are spacious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The property had Everything we wanted.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Valejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel. Room was big & spacious.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Kacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest and roomiest room I have been to in an Autograph Collection. Just need to ask for extra bath towels and there is no luggage rack or note pad.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are huge
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property
Stayed 1 night in Sep 2023

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