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SureStay Hotel by Best Western Seaside Monterey

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Seaside Monterey

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe
Reception
Room amenity
Garden
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1893 Fremont Blvd, Seaside, CA, 93955
  • Del Monte Beach
    ‪3 min drive‬
  • Monterey County Fairgrounds
    ‪3 min drive‬
  • Monterey Bay Aquarium
    ‪9 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

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About this property

SureStay Hotel by Best Western Seaside Monterey

Hotel in Seaside with free breakfast
Along with laundry facilities, this smoke-free hotel has express check-out and a garden. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
SureStay Hotel by Best Western Seaside Monterey offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Beds feature Egyptian cotton sheets. 36-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at SureStay Hotel by Best Western Seaside Monterey gets good marks from our customers. During your stay, you're just a quick walk from Eolian Dunes Preserve. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Monterey Bay and 8 minutes from Monterey Bay Aquarium
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at SureStay Hotel by Best Western Seaside Monterey. Self parking is free.

This Seaside hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 9:00 AM

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Express Inn Monterey
Howard Johnson Express Inn Monterey Seaside
Howard Johnson Express Monterey
Howard Johnson Express Monterey Seaside
Howard Johnson Inn Monterey
Howard Johnson Monterey
Monterey Howard Johnson
SureStay Hotel Best Western Seaside Monterey
SureStay Hotel Best Western Monterey
SureStay Best Western Seaside Monterey
SureStay Best Western Monterey
Surestay By Seaside Monterey
SureStay Hotel by Best Western Seaside Monterey Hotel
SureStay Hotel by Best Western Seaside Monterey Seaside
SureStay Hotel by Best Western Seaside Monterey Hotel Seaside

SureStay Hotel by Best Western Seaside Monterey Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 127 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The bed was very comfortable but the shower was broken, and no soap by the bathroom sink
Stayed 1 night in Mar 2025

6/10 Okay

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, pleasant staff unfortunately I talked to front desk clerk about a problem I had with the cleaner in my room. I had just purchased and barely used new cream, That jar had been opened and half of that had been removed meaning the whole thing is contaminated so there goes my product that I just bought. I went to the front desk and told the clerk and I want to make a report of that and have that signed by the staff or whoever signs it. I’m going to get a hold of the company. I just ordered this from to see if I can get a another one at a discounted price because I just paid $66 for this wonderful face cream just to have it stolen and then contaminated with what was left. There is a small magnetic spoon that sits on top of this product and you use only one scoop of that per day. Well, this was gouged in there you could see where they had gouged it in and it just had scooped out and put in something else. Oh there goes my cream. I want your company to pay for this. It’s your employee going through my items when I didn’t ask for service in my room. Please contact me via email. I would preferred in writing. Thank you sitting out with the rest of my things, not realizing service would be in there because We did not order service.
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Stayed 2 nights in Feb 2025

4/10 Poor

Stuart, Paso Robles

Liked: Staff & service
Disliked: Property conditions & facilities
Room was old Bed was horrible Otherwise good for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Mariana

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Evelin

Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Wei hua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was way below basic. There was nothing there for breakfast.
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The motel unit itself was fine, relatively clean and modern. However, the soundproofing was non-existent. You could hear every noise from other guests (not being particularly loud - just moving around, chatting, watching TV, using the bathroom etc.) When people walked upstairs, the entire unit creaked loudly. We and our baby had a terrible night's sleep.
Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints
Stayed 3 nights in Feb 2025

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff was fine. The room was dirty. Not as pictured. Everything in the room was sticky. The mini fridge was broken, no freezer and weird liquid dripping down the back of it on the inside of the fridge. Microwave didn't rotate. Beds are hard! The wall are SOOOO thin. I could hear my neighbors perfectly and the upstairs guest sounded like they were moving furniture all night.
Stayed 3 nights in Feb 2025

8/10 Good

Maria

Liked: Staff & service
Older hotel
Stayed 1 night in Feb 2025

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall room very nice. Breakfast very limited compared to ither places with great breakfast buffets
Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alfrenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Alexandro

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Tasha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disliked: the wood blinds - hard to close and needed to be tightened so light coming in/privacy was an issue; no plug for tub so child could not take a bath; water either super hot or lukewarm due to faucet handle - also needed to be tightened or repaired; floor and TV remote filthy; could hear neighbors TV so difficult to get a good nights rest Liked: bedside spot light for reading and bathroom mirror was a nice modern touch; continental breakfast decent but had to ask about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Joshua

Business traveller
Disliked: Cleanliness, room comfort
not the ideal place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Edisa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel definitely made our trip more enjoyable, checking in was very easy & the reception was very friendly, loved the restaurant options across the street, loved that it wasn’t a hectic busy area, the rooms were very spacious & comfortable made us feel at home, this was our 3rd trip to Monterey but 1st one at this hotel & we all agreed definitely staying at this hotel for all future trips to Monterey.
Stayed 2 nights in Jan 2025

6/10 Okay

HUI HSIEN

Stayed 1 night in Jan 2025

8/10 Good

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, closeby to carmel

We liked our 1 night stay here. Room and bedding was good. Breakfast was having limited option however it was okay. Worth the price we paid for the stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Garrick

Stayed 3 nights in Jan 2025