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Hotel Monterrey Macroplaza

3.5 star property

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Photo gallery for Hotel Monterrey Macroplaza

Exterior
Lobby
Indoor pool
Daily buffet breakfast (MXN 125 per person)
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

View in a map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪3 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪7 min walk‬
  • Place, Auditorium Pabellón M
    ‪7 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free cots/infant beds

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free cots/infant beds

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(70 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free cots/infant beds

Executive Double Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free cots/infant beds

Executive Double Room, 2 Double Beds

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free cots/infant beds

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Executive

  • 20 sq m
  • Sleeps 4

View all photos for Double Room Superior

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Superior

  • 20 sq m
  • Sleeps 4

View all photos for Double Room Executive

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Executive

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Standard

  • 20 sq m
  • Sleeps 2

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Exterior
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About this property

Hotel Monterrey Macroplaza

Hotel with free parking, steps from Macroplaza
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us they can't get enough of Hotel Monterrey Macroplaza's great location. During your stay, you're just a quick walk from Monterrey Metropolitan Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the value of their stay
  • Steps from Macroplaza and a 5-minute drive from Fundidora Park
Hotel Monterrey Macroplaza offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Monterrey Macroplaza also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 125 for adults and from MXN 125 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number HMO650310GK4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 95 out of 1004 reviews
Rating 2 - Terrible. 112 out of 1004 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything closes
Stayed 1 night in Jul 2025

8/10 Good

Juan

Stayed 3 nights in Apr 2025

8/10 Good

Rodolfo

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge Alberto, woodstock

Stayed 1 night in Jul 2025

6/10 Okay

Carlos

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel monterrey macroplaza is walking distance to paseo santa lucia and barrio antiguo plenty of restaurants around the area. We did not like that the showers would clog up and roaches in rooms. We got the breakfast buffet included but its not worth it horrible service and food was poor quality
Stayed 2 nights in Jul 2025

4/10 Poor

Mariangela

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Haniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks that place was very helpful
Stayed 3 nights in Jun 2025

6/10 Okay

Mireya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The location is great except the room we got was smelly and looked not to descent
Stayed 1 night in Jun 2025

8/10 Good

SEBASTIANO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2025

2/10 Terrible

Alfonso

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in take more that 30 min, no shampo in the restroom and no enough towels
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Stayed 2 nights in May 2025

10/10 Excellent

beniamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 2 nights in May 2025

2/10 Terrible

Mary, houston

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The curtains had mold the carpet smelled the staff was so rude i wish i would’ve taken pictures
Stayed 4 nights in May 2025

2/10 Terrible

Ismael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My rooms carpet was soaking wet they told the manger and he said they would change the room and they never did. The room smelled like humidity really bad.
Stayed 4 nights in May 2025

2/10 Terrible

Martha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had to move rooms 4 times the rooms were horrible 2 rooms were flooded I almost fell in the bathroom. From moving room to room my husband lost his glasses and I asked that same night for the front desk staff to go look in the rooms and they did not want to. I finally asked to talk to the manager and he told me he was going to look into it and call me and he never did. The staff made faces when I would go ask about my husbands glasses and treated me like I was the problem. The curtains had mold in every room and the third floor smelled like humidity and mold as soon as you got off the elevator. The beds were so hard and very uncomfortable.
Stayed 4 nights in May 2025

8/10 Good

Nelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedi que me trajeran rollo de papel para el bano y nunca llego ese rollo,
Stayed 3 nights in May 2025

10/10 Excellent

MIGUEL, MAGNOLIA

Stayed 2 nights in May 2025

2/10 Terrible

Pedro

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My wife and i requested to move room twice. First room the AC was not working properly it was so hot. Second room the shower was not working. On the thrid room everything worked but the sink water was dark (dirtty) horrible experience maybe on the future ill.gice it another chance.
Stayed 1 night in May 2025

10/10 Excellent

Adonai, Weslaco

Muy bueno.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alma O

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the macroplaza with all the shopping and restaurants, great place for everyone!!
Stayed 3 nights in May 2025

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
All is close by and accessible
Stayed 3 nights in Apr 2025

2/10 Terrible

Eduardo

I
Stayed 1 night in Apr 2025

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Feb 2025

2/10 Terrible

Antonio

Disliked: Cleanliness
Limpieza terrible, mala experiencia con plagas
Stayed 3 nights in Apr 2025