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Comfort Inn & Suites Montgomery East Carmichael Rd

2.5 star property

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Photo gallery for Comfort Inn & Suites Montgomery East Carmichael Rd

Lobby
Lobby
Lobby
Free daily continental breakfast
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
1201 Townplace Drive, Montgomery, AL, 36105
  • Place, Blount Cultural Park
    ‪16 min walk‬
  • Place, Montgomery Museum of Fine Arts
    ‪2 min drive‬
  • Place, Alabama Shakespeare Festival
    ‪3 min drive‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(23 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Suite, Nonsmoking, Upgrade

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Upgrade

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Upgrade

In-room safe, desk, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Upgrade

8.0 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Montgomery East Carmichael Rd

Hotel in Montgomery with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Comfort Inn & Suites Montgomery East Carmichael Rd offers 79 air-conditioned accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Montgomery hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Montgomery East Carmichael Rd. During your stay, you'll be within walking distance of Bowlero Montgomery. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Bowlero Montgomery and a few minutes from Blount Cultural Park
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn & Suites Montgomery East Carmichael Rd. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 5:30 AM

Renovations and closures

The following facilities will be closed during December:
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 5:30 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn & Suites Montgomery East Carmichael Rd.

Property is also known as

Springhill Suites Marriott Hotel Montgomery
Springhill Suites Marriott Montgomery
Springhill Suites Montgomery
Springhill Suites By Marriott Montgomery Hotel Montgomery
Comfort Inn Hotel Montgomery
Comfort Inn Montgomery
Comfort Inn Montgomery East Carmichael Rd Hotel
Comfort Inn Montgomery East Carmichael Rd
Comfort Montgomery Carmichael
Comfort Inn Suites Montgomery East Carmichael Rd
Comfort Inn & Suites Montgomery East Carmichael Rd Hotel
Comfort Inn & Suites Montgomery East Carmichael Rd Montgomery

Reviews

Comfort Inn & Suites Montgomery East Carmichael Rd Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 658 reviews
Rating 8 - Good. 162 out of 658 reviews
Rating 6 - Okay. 98 out of 658 reviews
Rating 4 - Poor. 74 out of 658 reviews
Rating 2 - Terrible. 61 out of 658 reviews

Reviews

4/10 Poor

Jeremiah

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Ernestine

Disliked: Cleanliness
There were several days where no housekeeping was provided.
Stayed 5 nights in Aug 2025

10/10 Excellent

Edwin Mauricio

Stayed 1 night in Jul 2025

10/10 Excellent

Jamario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tangie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
The staff was very polite and the hotel and rooms were very clean and spacious.
Stayed 1 night in Jul 2025

8/10 Good

Isiah

Fast and friendly check in.
Stayed 1 night in Jul 2025

2/10 Terrible

Robin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I gave this Comfort Inn Montgomery East Carmichael Rd a one star due to their customer service. Each day, I saw myself having to go to the front desk and complain about an issue. My first day, I was put in a room where wires were exposed from a reading light. I was told from the front desk it would be taken care, but nothing happened. I was put in another room which I decided to stay. Unfortunately Unfortunately Unfortunately gother issues came up. I had to informed the front desk about water coming from one of steam tray and waterwas leaking onto the floor at breakfast area. I went back and the water was still there. The next day, had to askk about bowls, following day, not enough breakfast was prepared, the following day no syrup in the dispenser, and the following day no waffle mix in the dispenser. Each day, I felt that the front day didn't take time to check to make sure everything was appropriately ready for their guestd. Not one time did anyone from the management department ever asked I needed anything or if I had any concerns. The housekeepers did take time to see if I need anything. I also, noticed the eating area wasn't kept cleaned after spills. It appeared they waited for houskeeping staff to come in and do the cleaning. The managerial staff needs to take class on how customers should treated when they are at their establishment. I also need to call the front desk and when I went to use phone, no dial tone. I will not be returning to that particular hotel.
Stayed 7 nights in Jun 2025

6/10 Okay

Darrin

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Okay for overnight, wouldnt stay more than one nig

Quick check-in, they accidentally wrote the wrong number on the envelope for our keys soo we had to go back and get it corrected, floors were uneven, and it had a strong floral and marijuana smell in the halls and room. Overall it was good for a quick overnight stay but I wouldnt want to stay more than one night. Waffle batter was sour, sausage wasnt warm
Stayed 1 night in Jun 2025

10/10 Excellent

Daisy

Stayed 1 night in Jun 2025

8/10 Good

Timothy, Birmingham

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ok. Good breakfast
Stayed 2 nights in Jun 2025

2/10 Terrible

Lynajia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had bugs in our sofa bed. Contacted the front desk. Told the manager was off and they couldn’t call him at all after hours. And no other rooms. They gave us pledge cleaning spray to the bugs. Entire stay was ruined due to bugs in the room.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great! Some minor maintenance issues could be addressed. Overall our stay was pleasant and quiet.
Stayed 2 nights in Jun 2025

8/10 Good

erica

Stayed 1 night in Jun 2025

10/10 Excellent

Mikel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay. Quiet and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Lei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean would stay again
Stayed 1 night in Jun 2025

6/10 Okay

Shakera

Stayed 2 nights in Jun 2025

2/10 Terrible

Melanie

Travelled with family
We didn't stay here because our reservation had been canceled when You, Expedia had to told me it couldn't be canceled then charged me for it!! Very dissatisfied. We had to find a hotel at the last minute-Holiday Inn Express!
Stayed 1 night in Jun 2025

6/10 Okay

Juan, Orlando

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025