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Grupotel Parc Natural & Spa

5.0 star property

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Photo gallery for Grupotel Parc Natural & Spa

Aerial view
Property preview
Bar (on property)
Indoor pool, outdoor pool
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Crta. Alcudia - Artá s/n, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Albufera Natural Park
    ‪17 min walk‬
  • Place, Alcúdia Beach
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪48 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (2 Adults)

10.0 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room Single Use, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Premium Double Room, Balcony (2 adults and 1 child)

Balcony view

Premium Double Room, Balcony (2 adults and 1 child)

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room, Balcony

Balcony view

Premium Double Room, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite, Terrace (2 adults and 1 child)

Balcony view

Premium Suite, Terrace (2 adults and 1 child)

  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Room, Balcony (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (2 adults and 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Suite, Terrace (2 adults and 2 children)

Balcony view

Premium Suite, Terrace (2 adults and 2 children)

  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Suite, Terrace (2 adults)

Balcony view

Premium Suite, Terrace (2 adults)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

Lobby
Sarena de Muro Resort Mallorca, part of Destination by Hyatt
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.7 out of 5, Exceptional, 21 reviews
Sarena de Muro Resort Mallorca, part of Destination by Hyatt

About this property

Grupotel Parc Natural & Spa

Luxury hotel with 2 restaurants and full-service spa
Catch some rays at the beach or spend the day relaxing at Grupotel Parc Natural & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Grupotel Parc Natural & Spa offers 142 accommodations with minibars and a safe. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
Our customers tell us that they can't get enough of the helpful staff at Grupotel Parc Natural & Spa. During your stay, you're just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with a beachfront location at Bistro Mar Blau, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages, Ayurvedic treatments or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Playa de Muro and 8 minutes by car from Alcúdia Port
  • Airport shuttle service available for a fee
Grupotel Parc Natural & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Grupotel Parc Natural & Spa. Self parking is free.

This 5-star Muro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Bistro Mar Blau – This beachfront restaurant specialises in Mediterranean cuisine and only serves lunch.
Restaurante Paraiso – This beachfront buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 26 for adults and EUR 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Lounge
  • Bistro Mar Blau
  • Restaurante Paraiso

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2781
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Natural
Grupotel Natural Parc
Grupotel Parc
Grupotel Parc Natural
Grupotel Parc Natural Hotel
Grupotel Parc Natural Hotel Muro
Grupotel Parc Natural Muro
Parc Natural
Parc Natural Grupotel
Grupotel Parc Natural & Spa Playa De Muro, Majorca
Grupotel Parc Natural And Spa
Grupotel Parc Natural Hotel Playa De Muro
Grupotel Parc Natural & Muro
Grupotel Parc Natural & Spa Muro
Grupotel Parc Natural & Spa Hotel
Grupotel Parc Natural & Spa Hotel Muro

Grupotel Parc Natural & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 153 out of 173 reviews
Rating 8 - Good. 16 out of 173 reviews
Rating 6 - Okay. 4 out of 173 reviews
Rating 4 - Poor. 0 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Won-Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, splendid place
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are very friendly but hotel is a bit tired and would benefit of being updated in certain areas
Stayed 7 nights in Jun 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Beach location is great. Limited dining options on site but buffet had tremendous choice.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gustavo

Travelled with family, Travelled with group
The staffing is excellent and helpful The hotel area has activities and is quite at same time The buffet is very good and the bar has an awesome view of the sea Area around the pool has enough chairs and shades
Bar view
Pool and breakfast area
Pool area
Stayed 4 nights in May 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and attention to detail was faultless, highly recommend.
Stayed 7 nights in May 2025

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing property and staff!
Stayed 4 nights in May 2025

10/10 Excellent

Jose Luis, Curitiba

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally fantastic place to stay!! One of the best hotels I’ve ever stayed at.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and clean. Staff were super friendly and helpful. Location was quiet. But most of all, the evening buffet was absolutely excellent. One of the best places for food we’ve ever stayed. Would highly recommend it.
Stayed 10 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was curious why this property had such incredible reviews- it looked nice in the photos albeit perhaps a little dated in decor in places. But having been here for a few days it’s really clear why: the staff. I’ve travelled a lot around Asia and other places with high reputations for staff in hospitality but these guys are superb here: very genuine, attentive, thoughtful. The food is also really superb. Was worried the buffet would be a bit generic and poor quality but not only is the food excellent but there has been a real effort to blend in local cuisine from Mallorca wherever possible. Congrats to the team here- true professionals doing.a fantastic job. 👍👍🙏
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2025

10/10 Excellent

l

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

Roxana Ionela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff and the hotel are second to none, we had a truly wonderful stay,
Stayed 8 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

frank

Stayed 5 nights in Jun 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food, staff and location. Will definitely revisit.
Stayed 5 nights in Jun 2024

10/10 Excellent

Cindy

Stayed 4 nights in Jun 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and awesome hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel with amazingly friendly and helpful staff
Stayed 4 nights in May 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with a beautiful pool area with easy access to beach. The staff are very helpful and nothing is too much trouble. Loved our stay will definitely be coming back .
Stayed 1 night in May 2024

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