See all properties

Grand Hotel Europa

3.0 star property

Choose dates to view prices

Photo gallery for Grand Hotel Europa

Front of property
Interior
Reception
Bar (on property)
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Molo Beverello Port
    ‪3 min drive‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Place, Via Toledo
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft | Premium bedding, down duvets, in-room safe, individually decorated

Duplex with mezzanine/room with loft

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down duvets, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Double or Twin Room

8.2 out of 10
Very good
(31 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, individually decorated

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, down duvets, in-room safe, individually decorated

Single Room

8.6 out of 10
Excellent
(14 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Interior detail
B&B Hotel Napoli
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,002 reviews
The price is €99
includes taxes & fees
12 Nov - 13 Nov
B&B Hotel Napoli

About this property

Grand Hotel Europa

Hotel with a restaurant, near Port of Naples
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • 12 minutes by foot from Spaccanapoli and a 3-minute drive from Naples National Archaeological Museum
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
La Falena – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.9 for adults and from EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 1000 reviews
Rating 8 - Good. 462 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the hotel was great. The staff was very pleasant and accommodating. Since it’s near the central train station the streets around felt a little chaotic and dirty, but the hotel was lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were ver pleased with everything thank you
Stayed 2 nights in Aug 2025

6/10 Okay

Harmeet

Travelled with family
Liked: Cleanliness, staff & service
It’s a well connected hotel near Train station. But the area is very dirty ,smelly around it. So many beggars and illegal migrants roam around. Felt unsafe specially in the night. The hotel staff is very good both the lady and the young man. Stay there if u wanna explore Pompei ,Positano etc and come on time in the night.
Stayed 3 nights in Jul 2025

6/10 Okay

Adrien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Safe and convenient location next to the train station. Friendly staff that were very accommodating. We also really appreciated that on checkout day, they held our luggage while we toured around the city.
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good, do not recommend

Asked for a quiet room, but got a room right by the stairs. It was very noisy as people went up and down the stairs all day. The hotel does not have an elevator from 2nd to 3rd floor, and the stairs are narrow. The room was poorly maintained. There were many broken items. To the hotel owner: Do you not have money to buy new hangers? Now, the neighborhood - The hotel is located by Napoli Centrale. The neighborhood is sketchy, full of migrants from Africa. I think the price is too high for what is offered.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasantly surprised to be able to check in earlier. The staff were great at giving advice on where to visit as we were only staying 1 night and a great restaurant recommendation. The hotel was great and would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Took my money before I arrived.

The hotel was quite nice and very convenient location for the central station. But I had elected to pay at the hotel...yet they took money from my credit card two days before I arrived. They said this was to guard against fraud. But Ive never had another hotel do that...and I travel a lot. They should just make it clear they want payment up front...that would be fine. But to just take it with no warning is totally unacceptable to me.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Breakfast was amazing every morning, the restaurant for the lunch and dinner not that great. But for how old the hotel is, everything is good shape, comfortable, housekeeping was great. Area around the train station is real gritty, but the hotel was worth the stay
Stayed 6 nights in Jul 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Keith W

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very new to the train station lots of homeless people. Congested walking area garbage all over the place very filthy. The property itself was clean.
Stayed 1 night in Jul 2025

8/10 Good

Adrian O

Liked: Cleanliness, amenities, property conditions & facilities
The stuff was very nice
Stayed 2 nights in Jun 2025

8/10 Good

Adrian O

Liked: Cleanliness, property conditions & facilities
The stuff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, friendly and communicative staff

Really friendly and helpful staff. Lots of communication and they were able to help us out with a travel cot, non-smoking room and even a last minute late check out. Breakfast was excellent - best coffee I’ve ever had at a hotel breakfast. While the area around the station was a little busy it didn’t disturb us and we never felt unsafe.
Stayed 1 night in Jul 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, working AC, close to the central station. Did not have the shared access to a fridge as advertised, however the main desk said they had a fridge they could keep things for us and since it was a 24hr desk, then we would always have access if we needed our items. Also didn’t have a water dispenser as advertised. Thankfully there’s plenty of water fountains all over town to refill your bottle. Overall not bad. Area around is dirty and rundown for sure with sus people around. However, they never bothered and kept to themselves. Never felt unsafe but for sure need to keep aware of your surroundings.
Stayed 4 nights in Jul 2025

8/10 Good

Diana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean room, good service, excellent breakfast. Very convenient location, just a 5 minutes waking to main station, with a lot of choices fast food. However around the hotel is very dirty and chaotic. If you don't care it is very good choice.
Stayed 3 nights in Jul 2025

8/10 Good

MARCO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times now very happy , close to our family x
Stayed 2 nights in Jul 2025

4/10 Poor

Johana

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The area around this hotel is pretty unsafe, but it is very close to the train station, that’s biggest perk and it has A/C.
Stayed 2 nights in Jun 2025

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Lovely restaurant
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near stations and public transport. Centro storica walkable
Stayed 2 nights in Jun 2025

10/10 Excellent

Charity, Franklinton

Travelled with family, Travelled with group
The area around the property seemed a little sketchy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Trena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Have stayed twice now. Great location for easy access Be clear about which room you book This second time I had to upgrade on arrival. But did so easily for 25€
Stayed 1 night in May 2025

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025