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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

Food court
Hallway
Triple Room | Premium bedding, down duvets, in-room safe, individually decorated
Front of property
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Corso Umberto I
    ‪5 min walk‬
  • Place, Piazza Giuseppe Garibaldi
    ‪7 min walk‬
  • Place, Spaccanapoli
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft | Premium bedding, down duvets, in-room safe, individually decorated

Duplex with mezzanine/room with loft

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down duvets, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Double or Twin Room

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, individually decorated

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, down duvets, in-room safe, individually decorated

Single Room

8.6 out of 10
Excellent
(14 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Grand Hotel Europa

This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • 14 minutes by foot from Spaccanapoli and a 4-minute drive from Via Toledo
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
La Falena – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.9 for adults and from EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 300 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, amenities
The room was clean. The staff was very polite. The location was excellent
Stayed 1 night in Nov 2025

8/10 Good

Keith Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old-fashioned but very clean. Very convenient location. Unexceptional breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

toluwaloju

Stayed 2 nights in Nov 2025

8/10 Good

Kevin John

Stayed 3 nights in Oct 2025

8/10 Good

Ronna

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Artemisa

Stayed 1 night in Oct 2025

10/10 Excellent

Cori

Stayed 3 nights in Oct 2025

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property nice, area seemed unsafe. Would not go outside after dark
Stayed 1 night in Oct 2025

8/10 Good

nigel

Liked: Staff & service, property conditions & facilities
Very convenient for the Station.
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and 24 hour front desk staff. I had a single room that was small but had what I needed. Good AC. Although I didn’t eat there, it had a restaurant and bar that seemed to always be busy. Walking distance to the train station. Area around it may not look the best but that comes with being close to a train station. I walked home late at night and had no concerns.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonelle, Bellevue

Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff made my stay very enjoyable
Stayed 8 nights in Oct 2025

8/10 Good

Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, friendly and helpful staff. Room was spacious. Surrounding area was run down
Stayed 1 night in Oct 2025

8/10 Good

Jonelle, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, easy walk from train station.
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Maria Corazon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean. Staff helpful. Booked our taxi to the airport. Neighborhood looks unsafe. Streets littered with trash.
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the station, clean rooms.
Stayed 1 night in Sep 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Old building in an old section of the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel. Really convenient and the staff were so friendly and helpful.
Stayed 3 nights in May 2025

6/10 Okay

PINKI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was no fridge in the room and the city area is extremely busy.
Stayed 2 nights in Sep 2025

10/10 Excellent

wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Luckily we only had one night here. Although the hotel was clean and the staff friendly and helpful, the rooms were very drab and uninviting and not somewhere you wanted to be in for long. The room next door was very noisy and sounded like children running around. We were informed that not all the rooms belonged to the hotel, but they did move us to a quiter room. The area around felt unsafe, especially for two women and was extremely dirty, litter everywhere. I would not recommend this area to stay in.
Stayed 1 night in Sep 2025

8/10 Good

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025