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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property

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Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Property amenity
Breakfast and dinner served
Reception
Theatre show
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning

Explore the area

View in a map
5 Westbank Expressway, Gretna, LA, 70053
  • Place, Port of New Orleans
    ‪5 min drive‬
  • Place, Ernest N. Morial Convention Center
    ‪5 min drive‬
  • Place, Mardi Gras World
    ‪5 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen) | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Two Queen)

8.0 out of 10
Very good
(21 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Holiday Inn New Orleans West Bank Tower by IHG
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  • Parking included
  • Free WiFi
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The price is €119
includes taxes & fees
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About this property

Courtyard by Marriott New Orleans Westbank/Gretna

Hotel in Gretna with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott New Orleans Westbank/Gretna. During your stay, you'll be within walking distance of Mississippi River. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes by car from National World War II Museum and 6 minutes from Ernest N. Morial Convention Center
Courtyard by Marriott New Orleans Westbank/Gretna offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, multilingual staff, and a garden are also featured at the business-friendly Courtyard by Marriott New Orleans Westbank/Gretna. Free self parking is available.

This 3-star Gretna hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Courtyard Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Stayed 1 night in Aug 2025

10/10 Excellent

Alice, Buffalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet and the desk attendant was very helpful and good customer service. Room was equipped with what was needed and you could always ask for service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dinesh, Johns Creek

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Aminta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except the warer pressure in the shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was accessible from the freeway. Restaurants and shopping close by. Professionalism and courtesy by staff.
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times. The staff is always very friendly. I was a little disappointed this visit due to the lack of water pressure in the bathroom sink. I did mention it and they said they would tske care of it. The beds are firm and the rooms are clean. I visited for 2 nights in July.
Stayed 2 nights in Jul 2025

8/10 Good

Dacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice for an overnight stay. Will stay there again.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had a better breakfast option. The bistro is overpriced. $42 for 2 coffees a breakfast burrito and 2 scrambled eggs is outrageous.
Stayed 5 nights in Jul 2025

6/10 Okay

Madelyn

Liked: Cleanliness, staff & service
Room was clean and nice but had no closet to hang clothes/ get rid of travel wrinkles. Facility has been remodeled but needs a few fixes
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 2 nights in Jul 2025

10/10 Excellent

Ralph

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay we’ve had in some time. Easy check in and check out. Clean room, spacious and beautiful.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jasmine

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Business traveller
The Courtyard was an ideal travel spot for my very short trip.
Stayed 1 night in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing; no check in problems very comfortable and great atmosphere. Enjoy the food. They would have received a 5 but after going to settle down for the night , when turn back sheet found pillow and bedding very nasty with a stain. Picture was shown to front desk who was extremely upset and concerned.
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Moneke

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rajameson

Travelled with family
Disliked: Staff & service
Terrible
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Very nice and clean hotel. I will recommend others to stay at this hotel 😊
Stayed 2 nights in Jun 2025

8/10 Good

Cherrish, New Orleans

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked that it was clean and felt safe. But the ac seem to not be working properly it was a net hot in the room
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
So clean and everyone at this property was very well organized and very nice. I can not say anything bad about this property. 10:10 recommendations
Stayed 2 nights in Jun 2025

8/10 Good

Jonquail

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Clean & Spacious!!
Stayed 1 night in Jun 2025