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Homewood Suites by Hilton New Orleans Westbank

Property class: 3

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Photo gallery for Homewood Suites by Hilton New Orleans Westbank

A spacious lobby with a central seating area, a kitchen in the background, and a reception desk.
A spacious lobby with a high ceiling, a central seating area with round tables and chairs, and a large screen on the wall.
A hotel with a swimming pool, lounge chairs, and palm trees.
A modern kitchen with a buffet setup, including a glass display case, a water dispenser, and a variety of food items.
An outdoor patio with a grill, seating area, and a wooden pergola structure.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3 Westbank Expressway, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪6 min walk‬
  • Place, Jackson Square
    ‪8 min drive‬
  • Place, Café du Monde
    ‪9 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a small kitchenette.

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a bed, a television on a stand, and two doors leading to other rooms.

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a bed, desk, chair, TV, and a small kitchenette.

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a bed, desk, chair, TV, and a small kitchenette.

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a television on a stand, and two doors leading to other rooms.

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Mobilty/Hearing Access Tub Studio Nosmk

A hotel room with a bed, desk, chair, and a ceiling fan.

1 King Mobilty/Hearing Access Tub Studio Nosmk

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, and a ceiling fan.

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a bed, desk, chair, and a ceiling fan.

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Homewood Suites by Hilton New Orleans Westbank

This hotel features a fitness centre, a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Homewood Suites by Hilton New Orleans Westbank offers 97 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gretna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton New Orleans Westbank. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and basketball
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton New Orleans Westbank. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gretna hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 74 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 74 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Homewood Suites by Hilton New Orleans Westbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 675 reviews
Rating 8 - Good. 142 out of 675 reviews
Rating 6 - Okay. 48 out of 675 reviews
Rating 4 - Poor. 17 out of 675 reviews
Rating 2 - Terrible. 31 out of 675 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jarday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! It was clean, staff was very nice, and breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emilomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with kitchenette, all our rooms were clean, the free breakfast buffet was also a plus
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly greetings from staff, breakfast was 10/10 hands down, clean room, nice location to downtown, New orleans, beautiful light up view of the bridge.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spotless and room was above average we enjoyed our stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
'Everything about this hotel is great I love it
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful ,the room was clean we will stay again if in New Orleans area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and we really loved it
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and outstanding staff. The negative was the TV local channels were out. Wasn't able to watch the news in New Orleans
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

LaMesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lynsey

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was the best part of each day!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. No shuttle service…very disappointing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and friendly, the breakfast in the morning was delicious and the hotel was beautiful, nice and clean!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have stayed at in the area! The staff were incredibly friendly and welcoming, making our stay feel comfortable from the moment we arrived. The breakfast was delicious with many options, and everything tasted fresh. The rooms—and the hotel itself—were very clean and well maintained. You can tell the staff takes pride in keeping everything in great condition. We would definitely stay here again and highly recommend it to anyone visiting the area.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff! Great Accommodations! Definitely Recommended!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rotonda

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the staff were helpful and pleasant.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tangelia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

KIERSTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast was fresh and the room was very clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

DePatrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Erma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was enjoyable about my stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a couple friends for New Year’s and everyone at the hotel was amazing. We had a car and all the activities we did were in a close range to this hotel. The room was clean and well maintain and we enjoyed the options they had for breakfast.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
The daily breakfast was wonderful with lots of options and amazing coffee. House keeping was not very organized and did not stay on the schedule that they lost in the room and at the check-in desk. The safe was locked when we got into the room and it took them two days to get maintenance in the room to open it. The property was clean and safe.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and friendly staff. Comfortable beds and cool air conditioning. Would recommend.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

William

Liked: Amenities
Disliked: Cleanliness, staff & service
First there was no hot water like warm showers at best. Room wasn’t cleaned properly, still garbage, crumbs on carpet. Had to ask several times over two days to get a fourth bath towel. Maid service only comes every two days. Hotel in a good under from the French quarter. Your better finding a hotel closer and paying the parking fees.
Stayed 2 nights in Apr 2026

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