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Homewood Suites by Hilton New Orleans Westbank

3.0 star property

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Photo gallery for Homewood Suites by Hilton New Orleans Westbank

Interior entrance
Lobby
Exterior
Exterior
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3 Westbank Expressway, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪5 min walk‬
  • Place, McArthur Shopping Center
    ‪3 min drive‬
  • Place, Mini Military Museum
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Suite - Mobilty/Hearing Accessible - Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 6

Mobility Hearing Accessible 2 Queen Suite with Roll in Shower

  • Sleeps 6

1 King Mobilty/Hearing Access Tub Studio Nosmk

  • Sleeps 4

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About this property

Homewood Suites by Hilton New Orleans Westbank

This hotel features a fitness centre, a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Homewood Suites by Hilton New Orleans Westbank offers 97 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gretna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton New Orleans Westbank. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and basketball
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 5 minutes from National World War II Museum
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton New Orleans Westbank. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gretna hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 74 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 74 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Homewood Suites by Hilton New Orleans Westbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 638 reviews
Rating 8 - Good. 137 out of 638 reviews
Rating 6 - Okay. 44 out of 638 reviews
Rating 4 - Poor. 16 out of 638 reviews
Rating 2 - Terrible. 31 out of 638 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and friendly, the breakfast in the morning was delicious and the hotel was beautiful, nice and clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Hernan

Stayed 2 nights in Oct 2025

10/10 Excellent

KIERSTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast was fresh and the room was very clean.
Stayed 1 night in Nov 2025

6/10 Okay

saeed

There was a noisy fridge in the room (can not sleep well) , at breakfast coffee and hot water were cold , also hotel charged $7.34 more than Expedia shows first .
Stayed 2 nights in Nov 2025

10/10 Excellent

Genesis

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel, all staff were very friendly and helpful. They are pet friendly and front desk was able to put us in a room close to an exit making it easy for us to take the dog out for potty breaks. Beautiful and clean rooms. Highly recommend this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Shemika

n/a
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and friendly staff. Comfortable beds and cool air conditioning. Would recommend.
Stayed 3 nights in Oct 2025

2/10 Terrible

Nikkisha

This hotel canceled my reservation. My flight got in late and when we arrived at the hotel at 12:21 PM, we were told our reservations were canceled and there is nothing more they could do to assist. We were told that we was supposed to call the hotel at 10 pm to let them know we would be arriving late. They sent us a cancellation email at 12:05 am. I’m not sure how we were supposed to call anyone, while we were 35,000 feet in the air. Nonetheless, we went to the Marriott property next door and was able to get a room. Thank you Marriott!
Stayed 2 nights in Oct 2025

8/10 Good

Harold

Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the beginning check-in to the breakfast to the staff to the manager to the property to the convenience of being able to get to and from places, was impeccable!! if I could give them 1000 stars I would they were absolutely amazing if you are going to New Orleans stay at this hotel!!
Stayed 5 nights in Oct 2025

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

ashley

Stayed 2 nights in Oct 2025

6/10 Okay

Brente, Fort George G Meade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a nice day. The location is more than five minutes away from the Superdome. I was confused on why the showerhead was on one side of the shower wall and the faucet was on the other side and why there was no hand sanitizer nowhere in the hotel, not even in the exercise room
Stayed 2 nights in Oct 2025

8/10 Good

Taaliyah

Stayed 2 nights in Oct 2025

10/10 Excellent

Alisa

Travelled with group
Liked: Amenities
Came to New Orleans for the night and our stay here was amazing. Great and accommodating staff, clean, great location , and a really good breakfast. Thank you so much for caring for us during our stay! Hope to return soon!
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy, Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2025

2/10 Terrible

Shantavia

Stayed 1 night in Oct 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel. The rooms are large with a kitchenette and a few dishes. The bed was comfortable and everything is fairly new. The only downside is that you need a car to get around since restaurants are a few miles away. Also, the breakfast was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Wade

Stayed 4 nights in Sep 2025

10/10 Excellent

ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Aug 2025

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