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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Point of interest
Lobby
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, 6-minute walk to National World War II Museum
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and conference space are on-site. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes on foot from National World War II Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1603 out of 2795 reviews
Rating 8 - Good. 661 out of 2795 reviews
Rating 6 - Okay. 293 out of 2795 reviews
Rating 4 - Poor. 108 out of 2795 reviews
Rating 2 - Terrible. 130 out of 2795 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Walter

Travelled with family
Disliked: Amenities, property conditions & facilities
Front desk folks are very welcoming at checkin. Breakfast was excellent - it made up for the place. Carpets needed more TLC. Need new washing machine and dryer. They were rusty! Free snacks in lobby is a plus. Refrigirator doors had smugges when we arrived. Had to wipe toilet seats. I was hoping to use gym, but it looked unmaintained, not cleaned, carpet looked dirty, trash on floor. Old equipment.
Stayed 6 nights in Aug 2025

4/10 Poor

Akera

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need to be updated , they had a smell like dirty carpet or wet carpet . The rooms where that clean you can tell steps are being skipped ! I asked for clean wash cloths and towels and took a long time to get them! The pool area was dirty and there was kids running around banging on doors and running at night. The beds where hard as well last time I was there the hotel was better idk what’s going on now and the only workers that where nice was in the breakfast area
Stayed 3 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very pet friendly and still keeps the rooms in great condition.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I loved the free hot breakfast, that was very helpful and there were plenty of options. The options for eating around the hotel were limited, though, and everything was a walk to get to. If you enjoy bars and that kind of food, there were many in close proximity. The staff was amazing, helpful and very friendly. Even the valet parking staff was helpful, attentive, and friendly. Check-in was Ken, and he was great. The room was clean and spacious, and the bed was firm (maybe a little too firm but not terribly) and I liked that there was a TV in both the sitting area and the bedroom. Parking was very expensive, that was the one thing I wish could have been more affordable. 3 nights of parking could have paid for another night's stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Regeant

Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Amenities
Get place to stay
Stayed 1 night in Jul 2025

8/10 Good

Marlon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay. Great breakfast. Lots of amenities.
Stayed 4 nights in Aug 2025

6/10 Okay

Lateffa, Denver

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Stayed 2 nights in Aug 2025

10/10 Excellent

Edna

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff always very accommodating and nice. Made a point to make us feel comfy with extra blankets. The rooms are a nice little motel set up w/stove, refrigerator, sink, utensils, dishes, hand washing supplies, and dish washer. Pool was clean and appreciated they had a pool towel station with floaties and toys for children to enjoy. Had a little basketball court. A convinient store where you can buy supplies. From tv dinners to medication to umbrellas. Overall we were very happy with our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Amenities
Disliked: Staff & service
The property was average. Nothing really stood out except the manager seemed friendly. I couldn't say that about any other staff member.
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
Big rooms that are affordable. Quiet area
Stayed 2 nights in Aug 2025

6/10 Okay

Rosie

Business traveller
Close to the Convention Center
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager detreall king,( sorry if I didn't spell name right) was WONDERFUL! Needs a raise and buffet staff at breakfast! Exceptional!+
Stayed 2 nights in Aug 2025

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service
There was nothing but problems from the minute we got there had to wait for the room till almost 5pm we had reservations to have it before 4pm, the men out side trying to get extra money to park a car...the rooms were not vacuumed, no hair conditioner my experience was bad,not sure if i ever want to come back, the breakfast was good, the waiters an waitresses were friendly...
Stayed 1 night in Aug 2025

10/10 Excellent

Letia, Deridder

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful sitting area in the middle of the place. Quiet and peaceful
Stayed 2 nights in Aug 2025

10/10 Excellent

Dalton

Stayed 1 night in Aug 2025

8/10 Good

Johnna

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Staff & service

Rooms NOT like what was pictured.

Our 2 bedroom suite looked NOTHING like the online pictures. We had a main floor room, looked out to a rocky area where people would smoke cigarettes and roll their joints so that was fun with kids for us. The carpet was filthy. We had to ask numerous times for towels to be restocked at the pool. Luckily we just quickly slept and showered there and was doing other things but overall we were not impressed and felt that the pictures did not describe the current property. Breakfast was decent with a lot of choices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexa

Stayed 1 night in Aug 2025

8/10 Good

Nino

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall 4 stars
Stayed 4 nights in Aug 2025

8/10 Good

Richard

Stayed 1 night in Aug 2025

6/10 Okay

Kassie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bring Bug Spray & Good Walking Shoes

The Positives: The nightly price wasn’t bad, we had lots of space, it was a good location for walking to hop on/hop off stops, and the staff was somewhat friendly. The negatives: Parking was $57 a night (for a truck) unless we wanted to park down the road for $30 a night and haul all of our stuff. We killed multiple small roaches every day, there were fleas in our room-we killed one in our bed, and the hot water only got hot two times in the 5 nights we were there. The carpet in the room could also use a good scrub down. Needless to say, we washed EVERYTHING when we got home including the clothes we didn’t wear.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexia

Stayed 1 night in Jun 2025