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voco St. James by IHG

3.5 star property

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Photo gallery for voco St. James by IHG

Outdoor pool
Coffee service
Garden
Lobby lounge
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
330 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

voco St. James by IHG

Historic hotel with 24-hour front desk and coffee shop/cafe
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and concierge services. Change of towels is available on request
Voco St. James by IHG offers 84 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of voco St. James by IHG's great location. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Canal Street and 6 minutes on foot from Caesars New Orleans Casino
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the historic voco St. James by IHG. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Chophouse New Orleans – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Cafe Flamant – On-site café. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 10.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

Reviews

voco St. James by IHG Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

Reviews

10/10 Excellent

Jeanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, nicely decorated and great service. I added the breakfast for the stay and it did not disappoint. Great location too. Parking was an issue. Didn’t want to pay for valet at $53. a day. We parked across the street parking lot and saved a little more. Plus street parking is free on Sundays.
Stayed 3 nights in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to Ms.Kentrell, Charles and Shawn. They were very helpful and made my trip even more enjoyable. And Taj was very helpful as well. Great recommendations!!!
Stayed 5 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

Overall it was average, hotel staff and manger were very nice took care of any issues
Stayed 3 nights in May 2025

2/10 Terrible

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was too hot and would not get cooler
Stayed 1 night in May 2025

6/10 Okay

Nikola

Travelled with group
Liked: Staff & service
Disliked: Amenities
The property was very vintage and felt like a French hotel. Its dated and could use upgrades. Vintage does not mean old and worn. The tabletop on my balcony was chipped away. The view faced other buildings so no excitement there. The rooms were not cleaned thoroughly. We found a wig in the bathroom and a used coffee pod in the coffee maker. The second day a bottle of spic and span was left in the room. I could not tip the maids. There was also a loud whining noise the pipes made after we showered that was annoying. The pool was uninviting as its outside and got rained on daily. The furniture was wet, garbage overflowing and bark covered the stone patio. It looked gross. For our inconvenience , we received drink and breakfast vouchers. The bar tender was friendly and poured a nice drink. The breakfast was very tasty and satisfying. The lobby was cozy. Herb in engineering was superb. Very friendly and helpful. Taj at the front desk was very kind as well. Lastly, the concierge was efficient. He booked our ride back to the airport and held our bags. It was in the business district and walking distance to just about everything. There was an adjacent steakhouse that I did not try. I probably would not stay again mainly because the hotel could use an overhaul and is nit worth the price.
Stayed 3 nights in May 2025

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, personable New Orleans stay. Beautiful room with a great balcony
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at VOCO! So convient to food and bourbon st. The property was beautiful and clean.
Stayed 4 nights in May 2025

10/10 Excellent

sophie

Business traveller
Stayed 3 nights in May 2025

8/10 Good

Bret

Travelled with family
Liked: Staff & service, room comfort
Great staff, great location but water wad lukewarm at best in shower
Stayed 1 night in May 2025

6/10 Okay

Heidi

Liked: Staff & service, room comfort

Nicely decorated but a little humid and musty.

The front desk was so friendly and nice. The room was humid and the hallway carpets were dirty. The place was a little musty smelling but nothing terrible. The bathroom fan didn't work so there was a bit of mold growing in the shower. You could control the AC but it didn't pull the humidity out of the air and no way to get fresh air into the room. The bathroom sink was missing the drain cover and you could see the gross inside of the pipe with film on it. I told the front desk and they said it would be fixed but it wasn't while I was there. The front lobby and lounge room was really nice and decorated fancy. The hotel was in a good location for walking to the French quarter.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy from the night shift was very kind also the bartender on the morning shift the guy and woman were really helpful the whole stay really put me in a good mood the room was beautiful quiet and comfy thanks 💚
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jazz Fest getaway

Great place to stay for 3 nights while attending Jazz Fest. Got the 4th floor room with balcony and loved the quiet and privacy. Would stay again for sure!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice historic hotel cold pool

This is an older historic hotel but I love that about it. The rooms are small but extremely clean and comfortable except there wasn’t a chair in the room so I had to go and find one the service was incredible and excellent and great hospitality. My only complaint is their selling point is the pool yet It’s not heated and it was the beginning of April so it was freezing cold. It’s super small but that’s OK but it was pointless if they weren’t gonna heat it. Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere and energy were amazing! The bed was comfortable and the bathroom spacious.
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location and very accessible
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tajanae was so helpful with our checkin. The hotel is very clean and helpful. Perfect location for food, casino, drinks and entertainment.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Lea

Travelled with group
Liked: Cleanliness, staff & service, amenities
noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna

Liked: Amenities, property conditions & facilities
Awesome hotel! Friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2024

10/10 Excellent

Montoya, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
✌
Stayed 1 night in Mar 2025

10/10 Excellent

Rafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with a great bar/ bartender.
Stayed 5 nights in Feb 2025

10/10 Excellent

STEVE

Liked: Cleanliness
Stayed 4 nights in Feb 2025