Hyatt Place New York / Chelsea

Property class: 4

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Photo gallery for Hyatt Place New York / Chelsea

Rooftop bar
Creator video
Down duvets, pillow-top beds, in-room safe, individually furnished
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Place, Empire State Building
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(83 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(44 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Skyline View)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed

8.6 out of 10
Excellent
(167 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hyatt Place New York / Chelsea

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and The High Line Park
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
The Terrace – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1557 out of 2955 reviews
Rating 8 - Good. 722 out of 2955 reviews
Rating 6 - Okay. 374 out of 2955 reviews
Rating 4 - Poor. 183 out of 2955 reviews
Rating 2 - Terrible. 119 out of 2955 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The views from our room were unreal!
Stayed 4 nights in Jan 2026

10/10 Excellent

aliah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here! The room was super clean, cozy, and exactly what I needed. LOVED THE VIEW FROM THE ROOM😍 Staff was friendly and helpful, and the location made everything so easy. Would definitely stay again 💕✨ -they also offer a shuttle to the airport -free breakfast 10/10
view from the 22nd floor
Stayed 5 nights in Jan 2026

10/10 Excellent

Godfrey

Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 2 nights in Jan 2026

10/10 Excellent

Yomayra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was very helpful and friendly
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 5 nights in Jan 2026

10/10 Excellent

Vilma

Stayed 8 nights in Jan 2026

10/10 Excellent

Tarik

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Godfrey

Liked: Cleanliness, property conditions & facilities
Great experience! The employees were absolutely the best—friendly, professional, and very helpful. They made everything easy and enjoyable. I would definitely recommend this place to others!
Stayed 1 night in Jan 2026

8/10 Good

Nelson, Mercedes Norte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome city views from the rooms. Great breakfast which is a rate offer in NYC Elevators need some sort of an upgrade. It can lots of minutes to go down/up depending on the time of the days
Stayed 2 nights in Jan 2026

10/10 Excellent

Emmanuel

Stayed 1 night in Jan 2026

6/10 Okay

Juliette

Stayed 2 nights in Jan 2026

8/10 Good

Roxana Elizabet

Stayed 4 nights in Jan 2026

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
My stay in this hotel was incredible, if you want an incredible view, attention and a clean room this should be your first choice
Stayed 3 nights in Jan 2026

8/10 Good

Walter, Barva, San Roque

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well kept
Stayed 3 nights in Jan 2026

10/10 Excellent

Ange

Stayed 1 night in Jan 2026

8/10 Good

anna

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and well-appointed, the location was great, and the hotel was very qiuet!
Stayed 2 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms but very small. Skyline view gives you amazing panorama of the empire state building. Breakfast is included but not very tasty. Still recommend!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Allia

Stayed 1 night in Jan 2026

10/10 Excellent

Khadija, Santa Clara

Staff was super friendly and helpful!! Enjoyed my stay here thoroughly!! Just a head's up, there are four eleva
Stayed 3 nights in Jan 2026

8/10 Good

Saliha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wait for the elevators was always long
Stayed 3 nights in Dec 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
very good experience, I had a room with the view and would do it again
Stayed 1 night in Jan 2026

10/10 Excellent

Geoffrey, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the great stay!
Stayed 7 nights in Jan 2026

10/10 Excellent

Alfie

Stayed 3 nights in Jan 2026