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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Creator video
Exterior
Bar (on property)
1 bedroom, down duvets, pillow-top beds, in-room safe

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(72 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(16 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

7.4 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(38 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(141 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1290 out of 2576 reviews
Rating 8 - Good. 682 out of 2576 reviews
Rating 6 - Okay. 334 out of 2576 reviews
Rating 4 - Poor. 165 out of 2576 reviews
Rating 2 - Terrible. 105 out of 2576 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators took a very long time.
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, servicio y hubicacion. Muy atento el peesonal
Stayed 1 night in Apr 2025

8/10 Good

Changwei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Apr 2025

2/10 Terrible

Roy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wont come back

We were a family of 2 adults and 3 children. We were given 2 rooms on separate floors. That was fixed the day after.
Stayed 4 nights in Apr 2025

8/10 Good

kerrin

Stayed 1 night in Apr 2025

8/10 Good

N

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small but very clean. Free breakfast but there are good deli/cafe/restaurants for breakfast if you choose so. They arrange a shuttle service to the airport ($75) but if you use a taxi, its around $50 plus tip
Stayed 3 nights in Apr 2025

10/10 Excellent

GRZEGORZ, STAMFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small yet modern, nice view. Breakfast was really nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eileen

Stayed 1 night in Apr 2025

4/10 Poor

Keith

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Where to start,ok checking in was ok not to long to wait. We were on the 20th floor out of 50. Had a decent view of downtown NY. The room was compact had a small wardrobe with 8 hangers in, no other places to put clothes, so had to live out of a suitcase. The kettle thing didn't work had to get that changed, we had a tap tha swivelled around as did the toilet roll holder. Breakfast was a joke, don't pay, took ages to get lift down, once at breakfast it was a massive free for all. Plastic plates and cutlery, dirty chairs and tables, that's if you are lucky to find one. Went once, food average to poor depending on what you want. The Placery/bar was hot and dirty, went for happy hour, got kicked out for a private function at 5 not good. Overall choose a different smaller hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

songül

Liked: Cleanliness, staff & service, property conditions & facilities
That was an amazing experience for us with a great city view!
Stayed 1 night in Apr 2025

10/10 Excellent

Dazhi

Stayed 1 night in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ralf

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kla

Stayed 1 night in Apr 2025

6/10 Okay

Kristine

Disliked: Staff & service
Good location in Chelsea. Rooms are very small which is expected in the city. One night they forgot to give me towels. Breakfast is included but it wasn’t tasty so we ate breakfast elsewhere. Don’t even try to get an elevator in the morning. The wait can be 30 mins so we walked down 20 flights. It was an ok stay, we probably will stay somewhere else when we’re back.
Stayed 3 nights in Apr 2025

8/10 Good

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities
going down elevators are almost always full during breakfast rush hour; had to walked down some thirty floors to have breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for economical value.
Stayed 4 nights in Apr 2025

6/10 Okay

MADHUSUDHAN

Room was very cramped and lifts were not adequate
Stayed 4 nights in Mar 2025

8/10 Good

Yucelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it, all the staff were very friendly
Stayed 5 nights in Feb 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Chelsea. Easy access to subways. 15 minute walk to the village or Times Square. Like most NYC hotel rooms, these are on the smaller side. Broom size closet only, no drawers for clothes etc. so you’re living out of your suit case. Comfortable bed. Staff here was great. Julian at front desk; excellent. Nice little gym to work out in. Second floor bar was nice. The place was hopping late afternoon/ early evening. During rush hours, give yourself extra time on elevator.
Stayed 4 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! Our room was cleaned and put together each day. We loved their bar and free breakfast!
Stayed 5 nights in Apr 2025

10/10 Excellent

Lian

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Mar 2025