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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Point of interest
Down duvets, pillow-top beds, in-room safe, individually furnished
Exterior
Down duvets, pillow-top beds, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1218 out of 2452 reviews
Rating 8 - Good. 644 out of 2452 reviews
Rating 6 - Okay. 327 out of 2452 reviews
Rating 4 - Poor. 163 out of 2452 reviews
Rating 2 - Terrible. 100 out of 2452 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very friendly staff. Clean and modern rooms. No complaints at all. I plan to stay there again for my next trip into NYC.
Stayed 1 night in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new home in NYC

Appreciated the location, quality of the shower toiletries, friendly staff. The room was spacious for NYC and so fresh and clean. Only issue was coffee was hard to find in the free breakfast place. I was in a bit of a hurry so I am sure I would have found it eventually. Quality of breakfast? Excellent.
Stayed 1 night in Mar 2025

4/10 Poor

Jiadi, Richmond

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bad experience, the shower room is leak and called front desk, nobody come fix it. You have to clean up after take shower, never stay again !
Stayed 2 nights in Mar 2025

8/10 Good

zoran

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We need more hotels like this.

Perfect location, extensive breakfast buffet, comfortable, clean. Ideal for what I needed on one night business trip.
Stayed 1 night in Mar 2025

10/10 Excellent

nancy

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! Room was smaller than we thought but we just booked it for sleeping.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 6 nights in Feb 2025

10/10 Excellent

Stanley

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, well run, clean, modern, quiet and a good breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. The room was small , so pay attention to sq ft but other than that this hotel was great. The breakfast was outstanding. So many choices to choose from.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

A disappointing stay

My stay got off to a bad start and didn't improve much after. I was exhausted after a day of travel and just wanted to get to my room. I'm not sure what kind of keycards they use, but they need updating. Even though I saw them activate the card and it worked in the elevator, it didn't work on my door. I called the front desk and they said they would send someone in 5-7 minutes. It took two more calls and about 30 minutes of waiting before someone finally came to my floor! They checked the door and my card was the issue. The door's sensor worked fine. The staff apologized, let me into my room, and came back a few minutes later with a working keycard. As for the room, it was mostly clean with a few dust bunnies in the corners. It had a sliding bathroom door, a tiny cabinet for clothes, and was very cramped. The hallways are very narrow and the gap under the door allows lots of noise to come through. I woke up a couple of times to the sound of a door opening and closing. It almost sounded like someone was getting into my room. I didn't try the breakfast, and the view from my room was nice. I would NOT recommend this hotel.
Stayed 2 nights in Feb 2025

4/10 Poor

Karen

Stayed 2 nights in Feb 2025

8/10 Good

Humayun, New York

Stayed 3 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Malik

Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called about early check in and they happily let us in added in a room upgrade without additional charge! Very kind staff, we will be staying again.
Stayed 1 night in Mar 2025

10/10 Excellent

Yaritza

Travelled with family
Excelente servicio y atención. Solo las habitaciones para una familia de 4 es pequeño. Súper atentos a las necesidades de los huéspedes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Travelled with group

Excellent personnel

The best about this hotel is the people working there, so gentle, excellent service, friendly and willing to help. Would definitely recommend!
Stayed 3 nights in Feb 2025

8/10 Good

CESARINA

Travelled with partner
Liked: Cleanliness, staff & service
everything was fine but elevator takes forever , and breakfast not good
Stayed 1 night in Mar 2025

2/10 Terrible

Colin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Great location, terrible hotel

The lifts make the hotel unusable. On a medium floor (we were 13th out of about 45), you can be waiting 20-30 minutes for a lift, particularly around breakfast time, because they fill up on the high floors and either stop and you can’t fit in, or the lifts say “too full” and then skip all floors below. We were told by staff that this was normal in the hotel. Breakfast consists of so much single use plastic it is also disgusting. It’s a shame as the location is amazing, but the situation with the lifts mean you were constantly avoiding going back to the hotel as much as possible. A truly terrible experience
Stayed 4 nights in Feb 2025