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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Exterior
Creator video
Rooftop bar
Down duvets, pillow-top beds, in-room safe, individually furnished
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

7.6 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(82 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(43 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(163 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,894 reviews
The price is €147
includes taxes & fees
22 Mar - 23 Mar
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About this property

Hyatt Place New York / Chelsea

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
The Terrace – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1494 out of 2876 reviews
Rating 8 - Good. 720 out of 2876 reviews
Rating 6 - Okay. 367 out of 2876 reviews
Rating 4 - Poor. 179 out of 2876 reviews
Rating 2 - Terrible. 116 out of 2876 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Yanan

Liked: Cleanliness, staff & service, property conditions & facilities
Our family of three stayed at Hyatt Place for 2 nights over the Thanksgiving break and overall liked it. The room is tiny (like all Manhattan hotels) but clean, and the view at 38th floor was terrific. Enjoyed the breakfast and gym facility as well. The only complain was the elevator was kind of slow especially in "rush hour".
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

karla

Stayed 3 nights in Nov 2025

10/10 Excellent

RENE LOPEZ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’m from Cali Room was great stayed in the 43th floor amazing view trust me it’s worth it service was good no problems Honeslty everything went good definitely recommending this place to others room service great as well
Stayed 4 nights in Nov 2025

8/10 Good

Alexis

Stayed 3 nights in Nov 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I was happy with this hotel. The staff was polite and helpful. The location was incredibly convenient -- easy, walkable access to the F/M and 1/2/3 subway lines, which will get you basically anywhere you need to go. The complimentary breakfast is more than enough to fill you up -- eggs, fruit, pancakes, French toast, potatoes, toast, cereal, yogurt, bagels, bacon, sausage, juices, coffee. The only downsides to the hotel were the incredibly small size of the room and the elevators. My mom and I had a double room (two double beds), and there was absolutely nowhere to move without climbing on top of the beds. There were no drawers or anywhere to put your suitcase, so we had to keep them packed and zipped and standing at the foot of our beds the entire time. The bathroom was equally small, though functional. I can't imagine more than 2 people fitting in a room, though. The second issue was the elevators. During morning rush hour (say, 6-10am), the elevators are a nightmare. There are 4 of them, but it seems like only 1 or 2 are ever in motion. You'll either wait one minute or 20 minutes for an elevator, there's no in-between. I gave up one morning and walked down 25 flights of stairs to breakfast. Sometimes you have to just catch a ride on an elevator going up and ride it back down (it will likely stop on almost every floor on the way down). I'd still stay here again for the location and free breakfast, but those two things were big headaches.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at the Hyatt when in NYC. Beautiful view of the city.
Stayed 3 nights in Nov 2025

8/10 Good

Tatjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. Breakfast area is clean, but very small, you need to get there early to get a table. Elevators are always busy too. The front desk is rude and not helpful. The location is perfect.
Stayed 4 nights in Nov 2025

6/10 Okay

Sheridan

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was great, my issue was more with the other guests. I was unnecessarily yelled at by one of the guests during breakfast on Thursday, Nov. 20th to move out of her way, when she could have said excuse me. If the tables were further apart, it would not have been an issue. But the tight table areas made breakfast chaotic and unpleasant.
Stayed 3 nights in Nov 2025

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room is fantastic especially the city view. However, elevators are so busy, and breakfast was voted “top notch” according online but people didn’t have a place to sit because there wasn’t much space. Food wasn’t refilled right away having other guests to wait, standing, and it closed at 9 am. I expected more for the “top notch breakfast” as it said online. Servers are not visible so its even harder to ask for help. They absolutely did not deliver their top notch standards for breakfast. Lastly, bacon wasnt crispy and it was cold. :(
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

8/10 Good

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good price and solid breakfast. The bathroom and room are a little small.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kye Yu

Stayed 1 night in Sep 2025

10/10 Excellent

Estee

Stayed 2 nights in Nov 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING city views from 39th floor! Helpful staff, nice hotel, good breakfast buffet. Nice clean room, but super tiny with no storage except 1 thin closet. Was very cramped for my family of 4 with luggage.
Stayed 2 nights in Nov 2025

8/10 Good

Jose Albino

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Yeimarie

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2025

10/10 Excellent

Walenska Hannes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hyatt Place. The location is great and the breakfast was pretty good. They have four elevators, but during peak times it still gets busy. The room was small — which we already expected — but the view was absolutely spectacular, so it still felt like a great deal. The staff was very friendly, and we’d definitely stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shelley M

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Aishwarya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tushawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Maricruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, walking distance to a lot of places. Staff was attentive and always helpful.
Stayed 4 nights in Nov 2025

8/10 Good

Rachel

Stayed 1 night in Nov 2025

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything as expected. It was clean, staff was nice, good few, solid breakfast and they do baggage storage before/after checkout.
Stayed 2 nights in Nov 2025

8/10 Good

Jim

Stayed 1 night in Nov 2025

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