8/10 Good
Robert
2 Sept 2025
Liked: Cleanliness, staff & service
We have stayed at the Belvedere many times over the years. We were a bit less impressed this time. The room carpeting had been removed in favor of a hard surface. While we appreciate that that is probably more hygienic and easier to clean, it felt "cold" or "sterile." There was also a window A/C unit that ran much of the time. Not a huge problem, but noisy and not as comfortable as a unit controlled by a wall thermostat. We also like black out shades, and this room for some reason had blinds. The room could also have used a chair in the corner for TV viewing instead of just the bed and the desk chair. Shower gel, shampoo, etc. are now in squeeze bottles affixed to the wall, but A) our shower gel was almost empty and we had to prompt the front desk to send up a new one, and B) they were very difficult to squeeze in order to get something to come out. I imagine older adults might have trouble using those. I found hair on my (supposedly clean) sheets before getting in bed, and found the same sort of hair in the (supposedly clean) shower before getting in. The shower faucet was weird, in that it defaulted to the shower wand, so that when turning on the shower, wand sprayed water all over the bathroom. We were checked in by Charles, who was lovely- friendly, attentive, and accommodating. All staff with whom we interacted were wonderful!
Robert
Stayed 4 nights in Aug 2025