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Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Lobby
Fitness facility
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Place, Orange Regional Medical Center
    ‪1 min drive‬
  • Place, Galleria at Crystal Run
    ‪1 min drive‬
  • Place, LEGOLAND® New York
    ‪5 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪18 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillow-top beds, desk, laptop workspace

Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hampton Inn by Hilton Middletown

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Middletown. During your stay, you'll be within walking distance of Galleria at Crystal Run. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Galleria at Crystal Run and a few minutes from Orange County Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Middletown offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hampton Inn by Hilton Middletown. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Miguel

Travelled with family
Breakfast was average
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Stayed 1 night in Oct 2025

6/10 Okay

Deanna, Coquille

Travelled with family
Disliked: Property conditions & facilities
room dated BUT mostly rooms needed a prooer dusting & vacuuming!
Stayed 1 night in Oct 2025

8/10 Good

Karissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and accommodating despite being busy with a wedding, a youth sports team, and regular guests.
Stayed 2 nights in Oct 2025

6/10 Okay

LaMonique

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were incredibly kind and helpful. They listened and helped in any way regarding issues. Being that it was a busy weekend, they were short of towels which was a major isaue that I had. I had to wait until later that day to get towels. Ither than that, it was fine.
Stayed 2 nights in Oct 2025

8/10 Good

sheryl

Stayed 4 nights in Oct 2025

8/10 Good

Douglas

Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

6/10 Okay

Betsy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not enough towels and bathroom tissue. Didn’t like that I had to be asking for towels. A room for 4 and we only got 2 towels! Had 2 rooms and had to ask for other room too and only got 2 for each room. Never staying there again.
Stayed 2 nights in Oct 2025

6/10 Okay

Ralph

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Marie

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I checked in on Thursday and left on Sunday. No one came to clean my room. I went to the front desk and requested them to clean it. It wasn't done. No new towels or wash cloths were given and when I got new ones from the housekeeper. The towels stunk so I still ended up keeping the old towels I had to use instead. The carpet was dirty and not clean. The vent in the bathroom didn't work. I told them that to and it wasn't looked at let alone fixed.
Stayed 3 nights in Oct 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not cleaned properly
Stayed 2 nights in Oct 2025

8/10 Good

Deb

Stayed 1 night in Sep 2025

8/10 Good

Dennis

Travelled with partner
Liked: Amenities
It was great on all accounts except one, the pillows were the worst. Very lumpy without a support. Also the room we chose showed a sofa/loveseat. We chose this room for the additional seating because I often have to get up from bed & set to sleep due to a bad back. There was no additional seating. I had to set at the desk chair to try to get some sleep. OI don’t know if the misleading pictures were Expedias problem or the hotels fault, but it made for an uncomfortable stay for me.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mirna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Breakfast was good and rooms very clean. I will comeback
Stayed 1 night in Sep 2025

8/10 Good

Niyyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Very friendly service, convenient location for the area. Only real complaint was we had to ask multiple times for towels, and in a room with four people that were paid for I was surprised to find only two towels to start. The staff were kind, and the breakfast was enough to start the day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michele

Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice size room for 2. The continental BREAKFAST was the BEST my husband & have ever had in all our 47 years of travel. Will stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Easy check in, clean, near restaurants. We’d stay again.
Stayed 1 night in Sep 2025

4/10 Poor

vera

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leonardo

Liked: Cleanliness
Great
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Just OK

We chose this hotel as a one-night stop, so we did not have high expectations... but even with low expectations the hotel was just OK. Room next to us had club music playing allll night long. Shower curtain was badly stained and ceiling was moldy. Pillows were flat. Breakfast was basic and pretty crappy. Won't stay here again.
Stayed 1 night in Aug 2025

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