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Citigate Motel Newcastle

2.5 star property

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Photo gallery for Citigate Motel Newcastle

Property grounds
Reception
Aerial view
Breakfast area
Executive Queen room, Citigate Special | Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
418-422 Maitland Rd, Mayfield West, NSW, 2304
  • University of Newcastle
    ‪2 min drive‬
  • Newcastle International Sports Centre
    ‪5 min drive‬
  • John Hunter Hospital
    ‪8 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪21 min drive‬

Room options

View all photos for Executive Twin room

Executive Twin room | Premium bedding, pillow-top beds, desk, blackout curtains

Executive Twin room

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, desk, blackout curtains

Family Room

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, pillow-top beds, desk, blackout curtains

Family Suite, 2 Bedrooms

  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Executive Queen room, Citigate Special

Executive Queen room, Citigate Special | Premium bedding, pillow-top beds, desk, blackout curtains

Executive Queen room, Citigate Special

9.4 out of 10
Exceptional
(37 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citigate Motel Newcastle

Motel with free parking, near University of Newcastle
This smoke-free motel features laundry facilities, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, multilingual staff assistance and a banquet hall are on-site.
Citigate Motel Newcastle offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Newcastle motel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citigate Motel Newcastle. During your stay, you'll be within walking distance of University of Newcastle. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of Newcastle and a few minutes from Newcastle International Sports Centre
As a guest of Citigate Motel Newcastle, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Citigate Motel Newcastle also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Newcastle motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hospitality Newcastle
Comfort Inn Hospitality Newcastle
Citigate Newcastle Motel
Citigate Motel
Citigate Newcastle
Citigate Motel Newcastle
Citigate Motel Newcastle Motel
Citigate Motel Newcastle Mayfield West
Citigate Motel Newcastle Motel Mayfield West

Citigate Motel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 301 out of 803 reviews
Rating 8 - Good. 334 out of 803 reviews
Rating 6 - Okay. 115 out of 803 reviews
Rating 4 - Poor. 39 out of 803 reviews
Rating 2 - Terrible. 14 out of 803 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Rooms are spacious. Everything is clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not a problem , easy to deal with
Stayed 2 nights in Jun 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Melisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very happy and satisfied customer, thank you very much.
Stayed 1 night in May 2025

8/10 Good

Suzy

Stayed 1 night in May 2025

10/10 Excellent

Marieetta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located.

Stayed here while working away from home. Location was excellent. Close to eateries, supermarket & other conveniences.Very clean, comfortable & spacious room. Rooms were serviced daily. Small dining table & cutlery provided was a bonus for breakfast before work. Staff were friendly & helpful. Affordably priced, I would definitely stay here again.
Stayed 11 nights in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavy traffic
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room (executive queen), especially for the price. Poor check-in
Stayed 1 night in May 2025

8/10 Good

Kay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When my husband checked in he found that the room was very small and asked if there were any bigger rooms and when we went back we had been upgraded to a much better room at no extra charge. I had just had a procedure at John Hunter hospital and was very grateful to have such a comfortable room.
Stayed 1 night in May 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in May 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff .good position for bus ,shops etc
Stayed 5 nights in May 2025

6/10 Okay

Julie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Customer service was very good.
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to our party at the Mex Club Mayfield and was clean and comfortable with lovely staff.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Check in was poor but my room (Executive Queen) was excellent, especially for the price.
Stayed 1 night in May 2025

8/10 Good

Lee

Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we had to go so was convenient to stay there
Stayed 1 night in May 2025

4/10 Poor

swainal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very basic stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and easy to access. comfortable beds
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay on our way home room was clean and tidy overall pleasant stay 😀
Stayed 1 night in Apr 2025

4/10 Poor

Kent

Stayed 1 night in Apr 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
Easy to find motel which was very clean with comfortable bed. Just needs a bit of love..
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, room clean and tidy.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again in the future.
Stayed 2 nights in Apr 2025

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Opening the front door to enter were hard to open cause my wife to fall over
Stayed 1 night in Apr 2025