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Citigate Motel Newcastle

2.5 star property

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Photo gallery for Citigate Motel Newcastle

Property grounds
Family Room | Premium bedding, pillow-top beds, desk, blackout curtains
Garden
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
418-422 Maitland Rd, Mayfield West, NSW, 2304
  • Place, University of Newcastle
    ‪3 min drive‬
  • Place, Allowah Street Reserve
    ‪3 min drive‬
  • Place, Acacia Avenue Dog Park
    ‪7 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪18 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, pillow-top beds, desk, blackout curtains

Family Suite, 2 Bedrooms

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Queen room, Citigate Special

Executive Queen room, Citigate Special | Premium bedding, pillow-top beds, desk, blackout curtains

Executive Queen room, Citigate Special

9.4 out of 10
Exceptional
(47 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, desk, blackout curtains

Family Room

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Twin room

Executive Twin room | Premium bedding, pillow-top beds, desk, blackout curtains

Executive Twin room

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Citigate Motel Newcastle

Motel with free parking, near University of Newcastle
This smoke-free motel features laundry facilities, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, multilingual staff assistance and a banquet hall are on-site.
Citigate Motel Newcastle offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Newcastle motel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citigate Motel Newcastle. During your stay, you'll be within walking distance of Allowah Street Reserve. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Newcastle International Sports Centre and 7 minutes from University of Newcastle
As a guest of Citigate Motel Newcastle, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Citigate Motel Newcastle also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Newcastle motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hospitality Newcastle
Comfort Inn Hospitality Newcastle
Citigate Newcastle Motel
Citigate Motel
Citigate Newcastle
Citigate Motel Newcastle
Citigate Motel Newcastle Motel
Citigate Motel Newcastle Mayfield West
Citigate Motel Newcastle Motel Mayfield West

Citigate Motel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 311 out of 826 reviews
Rating 8 - Good. 344 out of 826 reviews
Rating 6 - Okay. 117 out of 826 reviews
Rating 4 - Poor. 40 out of 826 reviews
Rating 2 - Terrible. 14 out of 826 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room tidy, great to have a sofa, air con quiet and comfy bed. Enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Mohammad Yeasin Arafat

Travelled with family and small children
Liked: Amenities
Room is cleaned 👍 staff are well, Air conditioning working well and easy access to the car park but no water tap in the kitchen which is not good enough , water tap in the bathroom 🚽 overall no problems.
Stayed 1 night in Oct 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Taliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean, amazing stay i really enjoyed it considering i was there for 4 nights!
Stayed 4 nights in Oct 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love freshness and softness of pillows linen. I'm one happy and satisfied customer, thank you very much.
Stayed 1 night in Oct 2025

6/10 Okay

Thomas S.

Disliked: Staff & service
Clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Maseesee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean abd great room service.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friend was looking after the property, she was Brilliant on the ball and great sense of humour. Knew what she was doing , checking in was a breeze. A loose screw on drapes popped off, we let house keeping know. It was fixed right away. Not first time stayed at this property. So, we will be back. 😀
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Quite, safe and convenient
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cheap, central location and good parking (some under cover). Road noise wasn't too bad considering loation.
Stayed 3 nights in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. Air con in the room was very quiet as well. Bed, super comfy which the wife loved. Large shower and rain water head. You could dance in the shower or stand out of the way. Thats what a shower should be like. Would stay again here at the good price we had it for. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

jialiang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaness surprised me despite the age of the Motel.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest and tidy places in the area that I’ve stayed at. Everything is close by and convenient. The staff are friendly.
Stayed 2 nights in Aug 2025

4/10 Poor

Adrian

Stayed 1 night in Aug 2025

6/10 Okay

Guy

Travelled with family
Liked: Cleanliness, staff & service
Room was clean/tidy. Bed and pillows were hard. There was a very noisy pump or motor noise coming from through the wall/above us every half an hour or so that was loud and annoying which needs addressing. Was alright for a cheap overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, large rooms and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vicki

Stayed 2 nights in Aug 2025

2/10 Terrible

Xin Yun

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on a work visit to the area, the motel was excellent for my purpose, for an overnight stay it was excellent value
Stayed 1 night in Jul 2025

10/10 Excellent

Majella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodated our requirements
Stayed 1 night in Jul 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was quick, easy and friendly. Room was quite spacious and spotlessly clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane, Collaroy

Stayed 1 night in Jul 2025

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