Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

Room amenity

Standard Room, 1 King Bed, Balcony (Balcony)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Grand Island - Niagara Falls by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Niagara River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Niagara Falls State Park and 10 minutes from Seneca Niagara Resort & Casino
Holiday Inn Express Grand Island - Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls by IHG. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 943 out of 1512 reviews
Rating 8 - Good. 344 out of 1512 reviews
Rating 6 - Okay. 117 out of 1512 reviews
Rating 4 - Poor. 50 out of 1512 reviews
Rating 2 - Terrible. 58 out of 1512 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Madhu Sudan, Ajax

Travelled with family and small children
Liked: Cleanliness, amenities
No room service. Pizza machine broke down and could not order.
Stayed 1 night in Jul 2025

8/10 Good

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jul 2025

6/10 Okay

Joyce

Liked: Property conditions & facilities
Our room was very comfortable and clean. I would have given a higher overall rating but breakfast was late.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

to the Falls

location ideal for the Falls
Stayed 1 night in Jul 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

KYLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the pool there was a stain on the carpet in our room and none of the icemakers have any ice I love the fact that the rooms were huge. The air conditioning worked well. The sheets were soft. My pillow was very comfortable. It was a very quiet location. Thank you. We may be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good breakfast. Friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Shafqat Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close enough to Niagara Falls and to other shopping areas and restraurants in the area but not too close. There could of been abit more parking options. We returned later Friday evening and had to park way in the back on the other side of the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Prajwal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like to stay at Holiday inn and this time also they were great. Nice and clean, not only room lobby and everywhere
Stayed 1 night in Jul 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food was not good
Stayed 3 nights in Jul 2025

8/10 Good

Juanita, Beaumont

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The check in staff didn't have a smile upon check in and when coming in and out of hotel building with family during our 3 days there even though I smiled at them as good morning. Upon check out another different staff member was there who hadn't seen him before, did have a smile and made us felt welcome. Upon check in they didn't go over with us pool hours, restaurant upstairs, or local amenities. I wish online it would say this hotel is over the toll bridge so every time we go to Niagara Falls we have to pay toll and we did go over the bridge many times. I should've investigated, but still should at least give a heads up for visitors out of state that toll bridge is nearby. I wish there were fast foods nearby for kids, but there wasn't. I admit though it was a nice secluded hotel away from the city and busy life. The trees and grass made it feel like a calm atmosphere. The hotel was clean and pool was clean too. Food was good too, we don't eat meat, but we managed with eggs and bread. Thumbs up to a kitchen lady who she did greet us with a smile every morning.
Stayed 3 nights in Jul 2025

6/10 Okay

Susan E

Travelled with family

Jamal is Employee of the Month

The Desk clerks (EXCEPT FOR JAMAL) that had answers questions regarding the city, area was JAMAL. We ask about shopping, a mall in the area, he actual got up went and got us a map, detailed on the map exactly where the Mall was. We came back from Niagra Falls, ask the lady and the man, is they could recommend a good restaurant that served fish, the female desk clerk barely open her mouth, she shook her head "no", the male desk clerk replied," I don't eat fish". We didn't ask if he ate fish. The room was ok; Housekeeping needs to pick up cigarette butts from the patio and be sure that the bathroom floor is free from hair. Maybe Jamal should teach his co-workers how to treat the Guests.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary K

Stayed 5 nights in Jul 2025

10/10 Excellent

Roberta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other then only 1 working ice machine had a wonder Stay Hugh breakfast. Had so many different things to choose from loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housekeeping issue

Stay was amazing but i wish they changed bedsheets everyday. When i asked the housekeeping people about it, they said they change bedsheets every 4 days which I thought is not great to be honest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Amber

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator, button did not work, Ice Machine empty on serval occasions on 2nd floor, I am handicapped all handicapped parking spaces were full with cars that had no handicapped plates or placards. Told the front desk.
Stayed 2 nights in Jul 2025