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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Exterior
Exterior
Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Free buffet breakfast on weekdays

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪5 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

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Exterior
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  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 1,268 reviews
The price is €60
includes taxes & fees
26 Jan - 27 Jan
La Quinta Inn & Suites by Wyndham Niagara Falls

About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
Along with a 24-hour fitness centre, this hotel has a business centre and a meeting room. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Niagara Falls by IHG gets high marks from our customers. During your stay, you'll be close to Fashion Outlets of Niagara Falls. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a business centre.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served on weekdays. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Express Hotel & Suites Niagara Falls by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 October 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 89 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bikash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay at the place again.
Stayed 1 night in Sep 2025

2/10 Terrible

Yatta

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room: 1/10 - dated, old furniture with large stains visible. Service: 2/10- nothing amazing, staff physical presentation not professional I wouldn’t encourage anyone to stay here honestly.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms
Stayed 1 night in Oct 2025

8/10 Good

Alba

Stayed 1 night in Oct 2025

6/10 Okay

NICOLE, ELIZABETHTOWN

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was missing window sheer and black curtain was almost tore down. Room was noisy from other clients beside and above our room. This was way below Holiday Inn standards.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

8/10 Good

Ella

Travelled with group
Liked: Staff & service, amenities
There was a dead bug in our bathroom. Wasn’t as sparkling clean as usual. During breakfast the guard person made us uncomfortable watching us and looking at our plate as if to see if we took too much food. Never experienced this before. We did feel safe it was relatively clean and the staff was very nice
Stayed 2 nights in Oct 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was closed. This is by far the best hotel in the area.
Stayed 2 nights in Oct 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the gentleman at the front desk he was kind and so helpful with all of our questions about the area. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Tia

Stayed 1 night in Oct 2025

8/10 Good

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. I've always had a good experience at these hotels. The only complaint is the very poor breakfast; that sausage is awful.
Stayed 2 nights in Oct 2025

6/10 Okay

ARAH

Liked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Isaac

Stayed 1 night in Sep 2025

4/10 Poor

Christopher K

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few house keeping issues, but, our phone didn't work, the hair dryer didn't work. One staff member, a man, was great, but 2 others, women, only made excuses for the
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Justin

Travelled with partner
Disliked: Property conditions & facilities
Our sheets had a huge pooh stain on it. The night staff was apologetic and changed the sheets however that left a really bad impression.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valeria

Stayed 3 nights in Sep 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Rajavardhan Reddy

Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant. Staff nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Stayed 2 nights in Sep 2025

10/10 Excellent

ROMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Stayed 1 night in Sep 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, room comfort

Just OK

We stayed here for 2 nights. The location is quite a ways from the falls and downtown , in an area that’s seen better days. Check in was fine and the front desk staff was friendly. The room turned out to be a jacuzzi king? Didn’t recall asking for that. No chair to sit on- just the edge of the jacuzzi. Bathtub was missing the drain plug. Toilet seems like it was made for toddlers. The shortest one I’ve ever seen. The refrigerator was noisy and ended up freezing our drinks. I should have checked the setting- hard to see. Carpet in the room was thread bare under the desk. The TV was difficult to figure out. The onscreen program menu was useless. Channels did not match what the guide said. MSNBC was actually NewsNation. Overnight, upstairs noise seemed excessive. Breakfast was fine with several options. Coffee was hot! Check it was smooth. Not the worst place I’ve ever stayed, but certainly the bottom of the list of all Holiday Inn Express and Suites I’ve ever been in.
Stayed 2 nights in Sep 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sofa bed Mattress was really bad. Breakfast was good. Front desk person at arriving time was very nice.
Stayed 1 night in Sep 2025

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