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The Apurva Kempinski Bali

5.0 star property

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Exterior
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Lobby
Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite) | Pool | 3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
5 restaurants, lunch, dinner served; Chinese cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali, 80361
  • Bali National Golf Club
    ‪4 min drive‬
  • Geger Beach
    ‪4 min drive‬
  • Nusa Dua Beach
    ‪7 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪19 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Garden View

Exterior

Villa, 1 Bedroom, Private Pool, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View

Deluxe Room, 1 Bedroom, Balcony, Garden View | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 1 Bedroom, Balcony, Garden View

7.6 out of 10
Good
(5 reviews)
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

9.6 out of 10
Exceptional
(5 reviews)
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View

Deluxe Room, 1 Bedroom, Balcony, Garden View | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 1 Bedroom, Balcony, Garden View

9.8 out of 10
Exceptional
(11 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

9.0 out of 10
Wonderful
(11 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

8.0 out of 10
Very good
(7 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

10.0 out of 10
Exceptional
(8 reviews)
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite)

Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite) | Pool | 3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite)

  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

Exterior

Villa, 2 Bedrooms, Private Pool, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite)

Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite) | Pool | 3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite)

  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View

Villa, 3 Bedrooms, Private Pool, Garden View | Exterior

Villa, 3 Bedrooms, Private Pool, Garden View

  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite)

Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite) | Pool | 3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite)

8.8 out of 10
Excellent
(8 reviews)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Private Pool, Garden View (Junior Suite)

Suite, 1 Bedroom, Private Pool, Garden View (Junior Suite) | In-room safe, desk, blackout curtains, free WiFi

Suite, 1 Bedroom, Private Pool, Garden View (Junior Suite)

7.4 out of 10
Good
(6 reviews)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Villa, Ocean View (Nusantara)

Presidential Villa, Ocean View (Nusantara) | In-room safe, desk, blackout curtains, free WiFi

Presidential Villa, Ocean View (Nusantara)

  • 1379 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite)

Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite) | In-room safe, desk, blackout curtains, free WiFi

Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite)

  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite)

Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite) | Pool | 3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

The Apurva Kempinski Bali

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Apurva Kempinski Bali's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
The Apurva Kempinski Bali offers 465 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Apurva Spa has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Apurva Kempinski Bali. During your stay, you'll be within walking distance of Pura Geger Beach. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by Pala Restaurant, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or body wraps at The Apurva Spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, volleyball and yoga classes
  • Just a 3-minute drive from Bali National Golf Club and 11 minutes from Nusa Dua Beach
  • Airport shuttle service available for a fee
Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). At The Apurva Kempinski Bali, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour health club. Self parking and valet parking are free.

This 5-star Nusa Dua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Pala Restaurant – This restaurant overlooks the pool and garden. Open 24 hours.
Koral Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
Bai Yun – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Izakaya by OKU – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Reef Beach club – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 605,000 for adults and IDR 302,500 for children
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bai Yun
  • Izakaya by OKU
  • Koral Restaurant
  • Pala Restaurant
  • Reef Beach club

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Art gallery
  • Beach club
  • Beach volleyball
  • Children's pool
  • Farming classes
  • Free children's club
  • Full-service spa
  • Pilates classes
  • Playground
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,582 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Apurva Kempinski Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1996500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 605000 for adults and from IDR 302500 for children
  • Airport shuttle fee: IDR 786500 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: IDR 1996500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Apurva Kempinski Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Apurva Kempinski Bali Hotel Nusa Dua
Apurva Kempinski Bali Hotel
Apurva Kempinski Bali Nusa Dua
Apurva Kempinski Bali
The Apurva Kempinski Bali Hotel
The Apurva Kempinski Bali Nusa Dua
The Apurva Kempinski Bali Hotel Nusa Dua
The Apurva Kempinski Bali CHSE Certified

The Apurva Kempinski Bali Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 522 out of 631 reviews
Rating 8 - Good. 59 out of 631 reviews
Rating 6 - Okay. 31 out of 631 reviews
Rating 4 - Poor. 13 out of 631 reviews
Rating 2 - Terrible. 6 out of 631 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erwin

Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One if the most beautiful hotels in the world with amazing service. The views are breathtaking and the food is on another level. It has set the bar for all hotels.
Stayed 3 nights in May 2025

6/10 Okay

Justin

Liked: Staff & service, property conditions & facilities
Visited this lovely hotel on the last leg of our honeymoon Bali trip. Upon our arrival we were in awww of the drive up, simply stunning. The staff were amazing, so friendly and helpful. The room was large and spacious, the bed wasn’t the most comfortable but it was nice. The view of the water was gorgeous. The breakfast was grand and had lots of choices. The restaurants were nice too, the beef burger from the reef is on point!! All in all it was an amazing end to our honeymoon. Thank you kempinski for the memories.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tara, Santa Rosa

Stayed 2 nights in May 2025

8/10 Good

Gilbert

Travelled with group
Liked: Staff & service, room comfort
Overall excellent the restaurants are the highlight of the stay. The breakfast buffet though is soso. The age of the hotel is showing so it needs a renovation badly
Stayed 4 nights in May 2025

10/10 Excellent

Jim

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Architecture is really on another level, the property is gorgeous and magnificent. People who want to be on the gram can do so all day. Staff are very well-trained, polite and truly there to enhance your stay. Pool was very well designed, the U-shaped nooks let you have privacy at the large pool and made it feel like pools within a pool. The water slides were fun for kids and adults alike. Villa lounge for villas was great, easy check-in and gave you a bit of exclusivity. Gym was very expansive with views.
Stayed 2 nights in May 2025

10/10 Excellent

sumeetkumar, NEWTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in Bali

This resort exceeded my expectations and pictures do not do it justice. Beautiful resort, service is excellent, and the attention to detail is like no other.
Stayed 4 nights in May 2025

10/10 Excellent

Ming B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++ This is essentially a Temple Palace that guests can rent rooms and stay at. The rooms are clean and dry. exceptionally well appointed and safe. Staff are friendly and attentive, but never overly intrusive or bothersome. The hotel lobby bars, restaurants and cafes each have their own unique character and the food Is excellent! I loved the pool the most. There are 2 pools. One has a waterslide. The other is an infinity pool that is very spacious and has the ocean in front and the grand backdrop of the cascading terrace hotel behind. Security patrol the grounds and lifeguards patrol the pools making this safe for both adults and children. Highly recommend this place!
Stayed 4 nights in May 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort, much to do. Food options within the resort are great too
Stayed 3 nights in May 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the true meaning of vacation. It's a beautiful place to stay at. I recommend it. The pools are massive, clean and accomadative to every one.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most stunning resort I’ve stayed at! The staff were very accommodating and welcoming. We had the best time ever!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nghiep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Edana

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Had a creature in our room they moved us. Asked for extra bed was not sorted till late at night
Stayed 2 nights in Apr 2025

10/10 Excellent

Denny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Apr 2025

8/10 Good

Ning

Stayed 4 nights in Apr 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with amazing staff
Stayed 9 nights in Apr 2025

10/10 Excellent

Wei Jian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Saleh

Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointing

Too big and chaotic, we didn’t feel looked after. 2 sun loungers broke when we sat on them by the kids pool as the hinges were rusty. It was close to being a serious injury. Breakfast buffet was chaos, took ages to get anywhere as it’s so big. The pool was too hot, so couldn’t cool down apart from sitting in our dark room. The pillows were awful, flat as a pancake!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shinya, Santa Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for a long needed getaway with our family of 4. The service and food on this property was next level. We chose this hotel over the four seasons and ritz and were so glad we did. Beginning in the stunning lobby to the architectural spaces for all the restaurants, we felt like we were in a palace. Everything was tasteful yet elegant. The staff really made the experience one we will keep coming back for.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruslan, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hats off, 10 out of 10! The level of everything is unbelievable: hospitality, the hotel and suite itself, amenities, food, views, a cosmic level of service, and location. They know what you will want next and have everything on the highest level. It was the best stay ever.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kanishka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apurva Kempinski- hands down the BEST hotel I’ve stayed at. I don’t think any other place will come close to the service and luxury received here. Top-tier amenities. This hotel made 21 hours of flying worthwhile and was the best part of my Bali trip. Choosing to stay here was worth every penny! Aesthetic- it is no surprise that the hotel is resplendent! Its opulent entrance and architecture are breathtaking and luxurious. I could not get enough of the view. The rooms radiate magnificence, are spacious, and clean. Extra points for an ocean-facing room with a private pool. I was able to relax there with peace and privacy. Service was 10/10, unmatched, prompt, and efficient. The hospitality here was outstanding. We were always attended to and served with a smile on their face. Everyone was extremely respectful and courteous. Every staff member went above and beyond to make our experience memorable. Check-in and check-out were smooth. The food was delicious, and I observed remarkable food hygiene here. Overall, this hotel exceeded my expectations in every aspect. I’ve recommended this place to all my friends and family. I hope I can come here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bagrat

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service
Stayed 4 nights in Mar 2025