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Hampton Inn Oakland Downtown-City Center

2.5 star property

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Photo gallery for Hampton Inn Oakland Downtown-City Center

City view from property
Business centre
Lobby
Free daily buffet breakfast
Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
378 11th Street, Oakland, CA, 94607
  • Oakland Convention Center
    ‪2 min walk‬
  • Fox Theater
    ‪8 min walk‬
  • Jack London Square
    ‪13 min walk‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Oakland Downtown-City Center

Hotel with free breakfast, near Jack London Square
A fitness centre, a snack bar/deli and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn Oakland Downtown-City Center offers 121 accommodations with laptop-compatible safes and a safe. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Oakland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Hampton Inn Oakland Downtown-City Center gets good marks from our customers. During your stay, you're just a quick walk from Oakland Convention Center. You'll find features such as free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Jack London Square and 8 minutes from San Francisco Bay
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 208 square feet (19 square metres) and includes conference space. The business-friendly Hampton Inn Oakland Downtown-City Center also features a fitness centre, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Oakland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 208 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Oakland Downtown-City Center Hotel
Hampton Oakland City Center
Hampton Inn Oakland Downtown City Center
Hampton Oakland City Center
Hampton Inn Oakland Downtown-City Center Hotel
Hampton Inn Oakland Downtown-City Center Oakland
Hampton Inn Oakland Downtown-City Center Hotel Oakland

Reviews

Hampton Inn Oakland Downtown-City Center Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 649 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

Reviews

4/10 Poor

Gilgamesh

Travelled with family
Disliked: Property conditions & facilities
We had an issue with our room and some insensitive interactions with hotel staff. Irritating odors and fumes came out of the heating vents. The hotel had to move our room and we did end up having a conversation with a "manager" on the phone. Further, on initial check-in the desk person gave us a room that had not been cleaned or turned. Big hassle to request a refund/credit of some sort and we DEFINITELY deserve one. For your follow-up (if y'all even care): 2rooms, Jun6-10, GC Jeter). I paid with my AmericanExpress card I may go to them and holla about what happened to us. I had my four nieces visiting from out of town. Hampton Inn had several "red zone turnovers" on this one. If you need further corroboration of what I say I can provide it. Expedia, don't let them drag y'all down!
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Stayed 2 nights in Jun 2025

8/10 Good

jay

Liked: Cleanliness, amenities, property conditions & facilities
Don’t arrive early and expect an early check in. Waited for a room 9hrs paid for a city view room, but the only thing that resembled a city view was city view written on the shades of the room.
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice facility, tough location. Poor and expensive parking.
Stayed 2 nights in May 2025

4/10 Poor

Noella

Travelled with family
Disliked: Staff & service, property conditions & facilities
found stains in the sheets and the soaps were empty. there was 3 big trash cans in the parking area taking up a spot. was a hassle to check in and charged way to much for a deposit
Stayed 3 nights in May 2025

10/10 Excellent

Jesse

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying at the Inn. The staff was nice, the rooms are clean. I found plenty of food options within walking distance. My only, ONLY complaint is that the "city view" room I booked is just a room. Not a problem but if I had been salivating over a potential skyline I would've been hella disappointed. There is a window but there's no "city view". Besides that everything was absolutely lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diamond

Stayed 2 nights in May 2025

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Kandice

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
One of the worst experiences at a hotel I have ever had. My room had electric shades that were broken and would not close. I didn't realize this until late at night after a 16 hour day of travel. It was uncomfortable because anyone on the street could see into the room and there was no way to block out the lights shining into my face all night. The next morning, I was offered a new room, but I had to leave before 7 am for an event and we weren't able to pack up everything and switch rooms by the time we got the new key. I was told I could do it when I got back. In the afternoon, I was contacted and told very rudely that they would be packing up the remaining items and relocatting our belongings. Well that didn't go over well because no one wants random staff to do that. After being yelled at, we finally came to an ammicable agreement. They promised to replace the shades and we stayed in our original room. I requested to speak to property management multiple times, but never got a call back. The lady who works the overnight shift was simply the rudest person I have ever met in the hospitality industry!! At checkout, she was in the corner sleeping. She informed me the manager didn't care and didn't deal with customer complaints and neither did she. Later,I was contacted by someone else and given credit for 1 night for my troubles. I found the hotel ok, breakfast was decent, it was clean, and many staff members were very nice. But the overall experience was awful. Never again!
Stayed 3 nights in May 2025

4/10 Poor

Laurel

Stayed 1 night in May 2025

10/10 Excellent

Senay

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!!

This hotel has bed bugs. We’ve been in and around hotels for a while so understand that this can happen, however the issue we have is that the hotel is not taking the issue seriously at all. The first night we found one in the room around midnight, and went down to the front desk to report it. They switched our room and offered us points, we then ran into some folks on their way up being checked into that floor. The next morning, in the new room we found three more bed bugs. Reported it to the front desk - they told us that they would have a manager call the next day. No manager called. I then called Hilton corporate - they said thanks for letting us know and that they’d filed a complaint. No request for any other information. Posting here since this is a public health issue and hotel management needs to take this seriously. If you’ve stayed here recently you must wash all of your sheets, clothes, and soft surfaces ASAP upon return
Stayed 2 nights in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

mehmet

Travelled with family
Liked: Cleanliness
We came to UC Berkeley as a family for my daughter's graduation ceremony. I made a reservation the day before so that we could check in at the hotel in the morning. However, since I did not check in the night before, we were told that the reservation was canceled and that there was no room at the hotel. We were in for a big shock. Although the problem was later resolved, we unfortunately started a beautiful day very nervously. The second unexpected surprise was the parking issue. A $50 parking fee was charged for one night. Although they said they would bring the car from the garage whenever needed, they gave us a strange argument that we had to get the car out of the garage before 9 the next morning because the garage was full. I do not plan on staying at a Hampton Inn again and have recommended the same to my friends.
Stayed 2 nights in May 2025

10/10 Excellent

ajay

Stayed 1 night in May 2025

10/10 Excellent

Alida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

10/10 Excellent

Rehana

Stayed 1 night in May 2025